Premier Range Reviews 8,965

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 358 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and stunning appearance, often exceeding expectations. Many highlight the ease of the ordering process, the helpfulness of the staff, and the efficiency of the delivery service, noting that items often arrive quickly and are well-packaged. The overall service, from initial inquiry to receiving the goods, is frequently described as first-class, with many appreciating the regular updates on their order status. However, some people were dissatisfied with specific issues, such as receiving items that did not match the website image or experiencing problems with color matching, particularly for matt glass products. A few customers also reported receiving damaged items or products with manufacturing defects, and expressed frustration with the company's response to these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Consumers generally express high satisfaction with product quality. Many reviewers praise the excellent... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and promptness. Many... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of purchase, speed of delivery and safe arrival, all fantastic. Then we waited for our kitchen painters to complete their job & finally, yesterday we were able to attach our fabulous splash back... See more

Company replied

Rated 5 out of 5 stars

A very pleasing transaction. The splashback we ordered came quite quickly after confirmation that the glass had been cut to size. The supplied adhesive is very easy to use. I would definitely recomme... See more

Rated 5 out of 5 stars

We ordered a shutterstock acrylic splashback for the kitchen. Item arrived in 2 days, well packaged and came with very good rated adhesive. Fitted same day and very happy with the product. Image was a... See more

Company replied

Rated 5 out of 5 stars

We had no idea what to expect, the person who took our order was really helpful I was pleasantly surprised with the price, and though it was a small order I felt valued. When we collected it all was... See more



Company details

  1. Glass and Mirror Shop
  2. Furniture Store
  3. Home Improvement Store
  4. Kitchen Supply Store

Written by the company

Premier Range is ranked the number 1 supplier of Glass Splashbacks, Glass Radiator Covers, wall art, place mats and much more by Trust Pilot. You can't buy our products anywhere else as they are all designed and produced in our own dedicated factories. We work hard to make our products fit the lifestyle you lead, paying close attention to functionality, ease of use and style whilst ensuring that they remain very affordable. We pride ourselves on our fast service, quality merchandise and the highest standard of customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quite excellent

Quite excellent, although a little pricey.

28 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

very good thank you

27 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Frank in Carnoustie

Absolutely delighted with our splashback, delivered within 5 working days and was well packaged, ours had screw holes but it doesn't come with fittings but that wasn't a problem, it fitted perfectly in the space we had, when I say perfectly that's exactly what I mean so make sure you get your sizes correct. Would definitely recommend Premier range and will give them 5 stars, if I could give 6 I would.

4 February 2026
Unprompted review
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Great product at sensible prices and…

Great product at sensible prices and delivery was fast, love it

22 February 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range
-------------------------

Rated 4 out of 5 stars

I ordered a simple splashback it…

I ordered a simple splashback it arrived in good condition and looked great. The instructions for fixing were easy and the adhesive I bought very effective. All in extremely happy with the product and the service

12 January 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you kindly for your 4-star review of your recent splashback order. It’s always rewarding to hear when our customers are happy, as we put a lot of effort into making sure both our products and service deliver on quality.

Feedback like yours encourages us to keep improving and growing, so we truly appreciate your support. We’d love to welcome you back again in the future!

With thanks,
Matt @ Premier Range

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Very easy to use and delivery was fast. The quality of the splash back exceeded my expectations and looks absolutely stunning. I would most definitely recommend to anyone looking for something unique to themselves.

22 February 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 5 out of 5 stars

Fabulous choice of splash backs and matching accessories

Never having ordered from this company before I ordered a splash back and matching clock, my husband contacted the company regarding measurements and they gave us advice and also very good instructions for fitting splash back came with the order. The splash back and clock look great in our new kitchen. There is so much choice and other matching items available as well.

22 February 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent service & product

Excellent service kept up to date all the way to delivery. Product is second to none cannot speak more highly, step by step simple instructions that even an idiot could follow. This has finished off our kitchen to a tea.

20 February 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you kindly for your 5-star review of your recent splashback order. It’s always rewarding to hear when our customers are happy, as we put a lot of effort into making sure both our products and service deliver on quality.

Feedback like yours encourages us to keep improving and growing, so we truly appreciate your support. We’d love to welcome you back again in the future!

With thanks,
Matt @ Premier Range

Rated 5 out of 5 stars

Great product

Great product. Great fit. Size bang on

21 February 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Well

Very pleased with my product

21 February 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent service

Advised on every step of the manufacture and despatch. Best service from a company on line I have had.

20 February 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

Would recommend

Efficient and prompt answers to our questions before ordering, good communication and customer service after ordering, would recommend.

14 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

The splasback is exactly as advertised…

The splasback is exactly as advertised and looks great

15 January 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

Makes an old rad look great

Easy to order. Clear instructions on website. Product arrived safely. Looks great in bathroom ( white gloss glass cover over old rad)

15 February 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 5 out of 5 stars

Delivery was super quick I rang because…

Delivery was super quick I rang because adhesive was not in pack
Spoke to a lovely helpful man who explained it was sent separately and it arrived the next day.
I had ordered a splashback with the Highland cow on. It is beautiful I love it and have named him Hamish. Thoroughly recommend.

15 February 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Very happy, would order again

I ordered a bespoke size glass splashback with holes drilled, delivery wasn't the quickest, but, to be fair to the company, the Christmas break was just a few days after my order was placed. After the festive break I emailed for an update and they quickly replied with an ETA and were good to their word. The splashback is well finished and the printed image colours were possibly better than expected (I know digital print can be hitty missy). All in all, very happy and would order again

7 January 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 5 out of 5 stars

Delighted with our radiator cover

Delighted with our radiator cover! Fast delivery.

13 February 2026
Unprompted review
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent products

Excellent products, consistently good quality, wide choice.

13 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Back splash excellent

Great service, great product

12 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Kitchen Splashback

I ordered Acrilyic spasbacks for my new kitchen as an alternative to tiles from ordering them to delivery excelkent service and the quality of the splashbacks are amazing look absolutely stunning in my new kitchen

12 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range
-------------------------

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