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Premiere Collectibles Reviews 

15,060
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,747 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, mentioning that items consistently arrive securely packaged and well-protected during transit. Consumers also enjoy the smooth ordering process, noting that purchases arrive safely alongside helpful certificates of authenticity that add value. However, some customers also noted significant shipping delays, with pre-ordered items sometimes arriving several weeks or months past their official release dates. A few people were dissatisfied when items arrived damaged due to inadequate packaging, or expressed frustration that signatures were placed on stickers instead of directly inside the books.

What people talk about most

Product

People report positive experiences with product, highlighting great item quality, secure packaging, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a wide range of opinions. While many... See more

Order

Reviewers share mixed feedback about their ordering experiences, marked by low consensus. While some... See more

Quality

Users describe positive interactions with quality, highlighting that items consistently arrive in great... See more

Service

Consumers find service to be positive, highlighting professional communication, efficient operations, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It could have been 5 stars, but the record in the signed Motley Crue frame had shifted during transport, so I now need to remove the back of the frame and reposition it. That's a disappointing outcome... See more

Company replied

Rated 4 out of 5 stars

I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim d... See more

Company replied

Rated 5 out of 5 stars

The book is in great shape. I was unsure of whether or not Dr. Jill Biden actually signed it because the signature was made on a little card stuck to the inside cover and not the book itself. I woul... See more

Company replied

Rated 5 out of 5 stars

Scr3aming Life by Kim Thayil was absolutely wonderful amazing and informative. Love Soundgarden and Kim gave a good look inside of his life and career. The best rock family experience! The autographs... See more

Company replied



Company details

  1. Collectibles Store
  2. Book Store

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

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4-star
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1-star

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4.1

All reviews

(15,060)

2,756 reviews in the last 12 months

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Rated 2 out of 5 stars

Photoshops promotional photos do not match actual product

I'm sure you've heard it many times before. The product did not live up to the advertising pictures. The ink on the autograph was not vivid as it was in the photoshopped version of the advertising. Did not get what I paid for and customer service response was lackluster if any response was given at all

15 July 2026
Rated 5 out of 5 stars

Was a great experience after the…

Was a great experience after the signing was done my order got here very quickly and in great shape

8 July 2026
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Reply from Premiere Collectibles

We're so happy to hear that your experience was great and that your order arrived quickly and in excellent condition! Thank you for sharing your positive feedback.

Rated 1 out of 5 stars

Liars and cheats. Avoid at all costs.

Your company has terrible customer service, lies and cheats. You should be ashamed of your selves. Delayed shipment for months and months with no information and terrible customer service. Finally shipped and the order is wrong. Do not buy anything from this company.

11 August 2026
Rated 1 out of 5 stars

Bought a framed signed vinyl

Bought a framed signed vinyl. Item was delivered with the frame busted, glass shattered and damage to the vinyl cover. I have contacted their customer service regarding this but I have yet to hear anything back. I know they don’t ship it but perhaps they could package it bette. I’ll give updates to all.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Quality of the merchandise & the…

Quality of the merchandise & the awesome customer service !

26 June 2026
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Reply from Premiere Collectibles

We're so happy to hear you're pleased with your experience - We truly appreciate your kind words! Thank you for your review!

Rated 5 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much for your review! We are so glad you were happy with your purchase - looking forward to serving you again soon!

Rated 5 out of 5 stars

Great autographed edition of A…

Great autographed edition of A Screaming Life by Kim Thayil

7 July 2026
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Reply from Premiere Collectibles

We're so glad to hear you appreciated the autographed edition! Thank you for sharing your positive feedback with us - we look forward to serving you again soon!

Rated 5 out of 5 stars

Wonderful experience.

Wonderful experience. Great customer service. I will be back.

16 March 2026
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Reply from Premiere Collectibles

We're so happy to hear you had a wonderful experience with our customer service! We appreciate your kind words and look forward to your next visit.

Rated 5 out of 5 stars

I placed an order for dokken signed and…

I placed an order for dokken signed and framed and I was skeptical after being disappointed by the framing of my foreigner record. I must say it was night and day from foreigner. The framing was first class and packaged very well. I hope they continue to use this company for framing and ditch the other one.

8 August 2026
Unprompted review
Premiere Collectibles logo

Reply from Premiere Collectibles

We're so glad to hear that your recent Dokken order exceeded your expectations with its first-class framing and careful packaging! We truly appreciate you sharing your positive experience and valuable feedback regarding the framing! We are always striving to improve and your comments are very helpful.

Rated 5 out of 5 stars

Both autographs were very clear in the…

Both autographs were very clear in the book. The packaging kept the item very safe as well. Plus having two copies of the book included (one signed, one unsigned) was perfect to enjoy the book itself without damaging the signed edition.

6 July 2026
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Reply from Premiere Collectibles

We truly value your positive feedback! We are so glad to hear you were so please with your purchased - we look forward to serving you again soon!

Rated 5 out of 5 stars

Great customer service

Great customer service

6 July 2026
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Reply from Premiere Collectibles

Thank you for your review! We are so glad you had a great experience - looking forward to serving you again!

Rated 5 out of 5 stars

Ordered from Australia some time ago

Ordered from Australia some time ago, however, reviewing now as only just saw a request from them to do so. Easy website to navigate and products delivered in excellent condition and in a timely fashion. Have ordered again since and same level of service.

11 November 2025
Premiere Collectibles logo

Reply from Premiere Collectibles

We are so pleased to hear about your positive experiences with us, especially all the way from Australia! It's wonderful to know our website is easy to navigate and that your orders consistently arrive in excellent condition and on time. We truly appreciate your continued support and kind words.

Rated 5 out of 5 stars

Item made it safely to my Post Office…

Item made it safely to my Post Office box in great condition.

12 July 2026
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Reply from Premiere Collectibles

We're so glad to hear your item arrived safely and in great condition! We truly appreciate you taking the time to share your positive experience with us.

Rated 3 out of 5 stars

Excellent packaging, slow shipping and delivery

Item was packaged very well. However, it arrived over a month past when the title was released. I do know that signing for the preordered copies happened prior to the book's release, so I'm unsure of why it took so long for Premier Collectables to issue the pre-ordered copies in a timely manner. Maybe better preparation would be helpful when titles are anticipated to be high demand.

12 July 2026
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Reply from Premiere Collectibles

Thank you for your feedback. We’re glad your order arrived well packaged, but we sincerely apologize for the delay beyond the book’s release date. We understand the frustration of waiting on a highly anticipated preorder and appreciate your feedback as we work to improve fulfillment for future releases. Thank you for your patience and for choosing Premiere Collectibles.

Rated 5 out of 5 stars

Always prompt & secure shipping.

Always prompt & secure shipping.
Outstanding offerings

12 July 2026
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Reply from Premiere Collectibles

Thank you for your kind words! ✨We are so glad to hear it was such a great experience - we look forward to serving you again!

Rated 1 out of 5 stars

Not a real autographed copy…

Really dislike the way they sold this book as an autographed copy that you can opt to get PSA graded. First off, it’s not an autographed copy, but rather a sticker that Kim scribbled on and then thst sticker was stuck on one of the first cover pages. Just a very cheap way to offer an “autographed” copy.

12 July 2026

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