Premier Education Reviews 

26,373
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,910 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly, attentive, and supportive staff who go above and beyond to make every child feel completely welcome, safe, and confident. Parents consistently highlight the smooth booking process, reasonable prices, and the fantastic variety of engaging activities offered throughout the holiday clubs. However, some customers also noted that the planned sports and games did not always match expectations, with children occasionally experiencing unstructured free play or lack of scheduled events. Additionally, a few reviewers mentioned minor frustrations regarding changes to operational hours or limited availability for specific afternoon slots.

What people talk about most

Staff

Clients share high satisfaction regarding the staff, frequently highlighting their approachable, friendly,... See more

Holidays

Customers consistently note positive experiences with holidays, sharing that children thoroughly enjoy the... See more

Service

Reviewers mention positive feedback about service, with many parents expressing great satisfaction for the... See more

User experience

Reviewers highlight positive aspects of user experience, noting that booking is super easy and the staff are... See more

Booking process

Customers had positive experiences with booking process, highlighting that making reservations is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both guys who ran the summer holiday club were amazing. Organising events for all children to do making sure they catered for everyone's needs and interest. Even throwing a party on the last day g... See more

Company replied

Rated 5 out of 5 stars

I always feel so settled when my child attends after school club at St Mary’s school. He talks afterwards about what he has done, always has a happy coming home smile and tells me about what games th... See more

Company replied

Rated 5 out of 5 stars

My son attended a summer holiday club at St Williams Way and thoroughly enjoyed it. The staff have all been great from enquiry stage through to our last session. Big shout out to Tom, Oscar, Jayden,... See more

Company replied

Rated 5 out of 5 stars

My children love the camps and after school clubs! Honestly without them I don't know how I could manage working study life specially as a single parent. The team are extremely supportive, when... See more

Company replied


Company details

  1. Sports Club
  2. Career and Education Provider
  3. Sports School

About Premier Education

Written by the company


Here's what we do...

We're loved by parents across the UK - delivering to over 2200 schools every week!

With over two decades of experience, we're able to offer more than 40 fun-filled activities. Each activity session is designed to help children develop their skills, grow their confidence, and become inspired to lead a healthy lifestyle.



How your child can get involved:

Our activity sessions are available in a variety of locations around the country - either as Holiday Camps or extracurricular sessions.

Holiday Camps:

These popular full-day sessions are great for keeping kids active over the school holidays. We have thousands of camps running every single day that schools are closed.

Explore our Holiday Camps

Extracurricular clubs:

With over 1,000 coaches delivering throughout the day, there’s plenty of opportunity for your child to get active before, during, or after school.

Explore Extracurricular

What do parents say about us?

We’re proud of the overwhelmingly positive feedback we receive – it’s all thanks to the dedication of our team at Premier Education, and the joy that each child brings to every session.

We value what parents have to say about us, and aim to respond to every Trustpilot review we receive, whether it is one of our many 5* reviews or not. We use this important feedback to inform our product development team, to train our staff, and to showcase the extraordinary efforts and achievements of staff and attendees.

Take a scroll through our recent reviews to see what other parents think of us...

Premier Education: Improving health and wellbeing through active learning.

Written by the company

Premier Education is dedicated to improving the health and wellbeing of children through Physical Education, School Sport and Personal Development..
We offer exciting and engaging courses for kids, all run by highly qualified professionals. We believe that getting fit and healthy should be fun for every child. Premier Education is loved by families all over the UK; in 2018 we worked with 2,500 schools and 240,000 children. We deliver our sports, arts and wellbeing courses before, after and during school hours. All our coaches are experienced, friendly and highly trained to deliver fun, engaging sessions from start to finish.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

26K reviews

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4.5

All reviews

(26,373)

1,922 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oakhill Academy in Feltham…

Everyone at oakhill Academy in Feltham has been amazing! My daughter enjoyed going there every day! Thank you!

29 August 2026
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Reply from Premier Education

We're so happy to hear that everyone at Oakhill Academy was amazing and that your daughter enjoyed coming every day! Thank you for your great feedback.

Rated 5 out of 5 stars

Exning was great

Exning was a friendly place my child loved it had a great time
Always happy to help
Would highly recommend them to anyone

29 August 2026
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Reply from Premier Education

We're so happy to hear your child loved their time and had a great experience! We always aim to be helpful and appreciate your high recommendation.

Rated 4 out of 5 stars

Overall good experience

The staff were lovely and friendly and I felt reassured my child would be safe in their hands. Activities were well thought out and my child loved taking part. Only concern would be, with the high temperatures we were having the children and staff were quite confined to a small space, they had an outside space which was nice however they all came out red faced, sweating and desperate for a cold drink. The booking process was easy and communication was good, wouldn't hesitate to book my child in again in the future.

27 August 2026
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Reply from Premier Education

We're so happy to hear your child enjoyed the activities and felt safe with our staff! We appreciate your feedback regarding the confined space and the heat. We are actively looking into ways to improve our outdoor experience during high temperatures to ensure everyone stays comfortable and hydrated. We look forward to welcoming your child back!

Rated 2 out of 5 stars

Comms

No clue what they did, staff sitting down at drop off and pick up- no handover. Nothing on website about plans for the week.

29 August 2026
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Reply from Premier Education

We appreciate your feedback regarding staff interactions and website information. We're reviewing our procedures to ensure clear communication and improve our online content.

Rated 5 out of 5 stars

My child had a fantastic experience at premier education

My child had a fantastic experience at the summer camp. The staff were very friendly, caring and welcoming, which made my child feel comfortable and happy. There was a great variety of activities, and my child came home excited to tell us about the day.

The team did a great job keeping the children engaged, active and entertained in a safe and positive environment. We really appreciated the organization, friendly staff and the effort they put into making the camp enjoyable. We would definitely recommend it and would be happy to use it again.

28 August 2026
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Reply from Premier Education

We are absolutely delighted to hear that your child had such a fantastic experience at our summer camp! It's wonderful to know that our staff's friendly and caring approach made your child feel comfortable and happy. We strive to offer a diverse range of activities to keep children engaged and entertained in a safe and positive environment. Your kind words about our organisation and the effort put into making the camp enjoyable mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

My daughters favourite holiday club

The staff were great, there were lots of different activities with times for being active and times for being calmer. A good balance of indoors and outdoors. A smaller group which I think my daughter preferred. She said it’s the best holiday club she’d been to!

24 August 2026
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Reply from Premier Education

We're so happy to hear your daughter had such a positive experience at our holiday club! It's wonderful that she enjoyed the balance of activities and felt comfortable in the smaller group. We're delighted she considers it the best holiday club!

Rated 5 out of 5 stars

Excellent activities and space for…

Excellent activities and space for children to be themselves and express themselves and reach their full potential

29 August 2026
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Reply from Premier Education

We're so happy to hear that our activities provide such a positive and expressive environment for children to thrive! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

It was a fun time for my daughter

It was a fun time for my daughter, she was happy going to the club and had lots to talk about when being picked up

27 August 2026
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Reply from Premier Education

We're so happy to hear that your daughter had a fun time and was happy at pick up! It's wonderful that she had so much to talk about.

Rated 5 out of 5 stars

My son's first time attending summer holiday club

My son loved going to the summer holiday club. He was initially a little anxious as it was his first time but the staff made him feel comfortable straight away. He loved the wide range of activities available and can't wait to go back!

28 August 2026
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Reply from Premier Education

We are so happy to hear your son had such a wonderful time at our summer holiday club! It's fantastic that our staff made him feel comfortable and that he enjoyed the wide range of activities. We look forward to welcoming him back!

Rated 5 out of 5 stars

My daughter has really enjoyed the…

My daughter has really enjoyed the holiday club at cci. Happy on pick up everyday and has loved sharing the new sports she has tried.

28 August 2026
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Reply from Premier Education

We're so happy to hear that your daughter enjoyed the holiday club and was happy at pick up each day! It's wonderful that she loved trying new sports.

Rated 5 out of 5 stars

As always great experience and a lot of…

As always great experience and a lot of fun for my child. Will definitely book again. Thank you!

28 August 2026
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Reply from Premier Education

We're so happy to hear your child had a great time! We appreciate your kind words and look forward to seeing you again.

Rated 5 out of 5 stars

The 2 Gentelmen Archie and Owen was…

The 2 Gentelmen Archie and Owen was amazing with my kids... they could not wait to go to holiday club each morning.Very professional and excellent with kids.Could not recommend premier education more.5 stars from us ⭐️⭐️⭐️⭐️⭐️

28 August 2026
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Reply from Premier Education

We're so happy to hear that your children had such an amazing time at our holiday club and couldn't wait to attend each morning! It's wonderful to know our staff were professional and excellent with them. We truly appreciate your recommendation!

Rated 5 out of 5 stars

without premier education I would not…

without premier education I would not of been able to work this summer. My daughter always goes in so happy and comes out just as happy just a lot more tired. The workers all go above and beyond for the children making it a fun and safe enviroment.

28 August 2026
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Reply from Premier Education

We're so happy to hear that your daughter enjoys her time with us and that our team creates such a positive and safe environment. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

Both guys who ran the summer holiday…

Both guys who ran the summer holiday club were amazing. Organising events for all children to do making sure they catered for everyone's needs and interest. Even throwing a party on the last day giving party bags which was lovely.
Premier Education should recognise these 2 individuals as being a great credit to their team.
Kids can't wait for the Christmas club.

28 August 2026
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Reply from Premier Education

We're so pleased to hear your children had such a wonderful time at our summer holiday club! It's fantastic to know our team created engaging events and catered to everyone's needs. We truly appreciate your kind words and are thrilled to hear they're looking forward to the Christmas club!

Rated 3 out of 5 stars

First day was great but my daughter…

First day was great but my daughter came home from the second session and refused to go back. Apparently she’d been told off repeatedly for things others were doing (for example, another kid picked her up and dropped her, cutting her leg in the process but she was blamed).

28 August 2026
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Reply from Premier Education

Thank you for contacting us.
We will pass your comments onto the area office for their attention and to address.
Kind regards

Rated 5 out of 5 stars

My child really enjoyed the experience

My child really enjoyed the experience. It was his first time at a summer camp. He enjoyed the interactivity, variety of activities and also the leader was fun. He said he wished I’d booked him on more days!

28 August 2026
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Reply from Premier Education

We are so happy to hear your child had such a wonderful first summer camp experience with us! It's fantastic to know he enjoyed the interactive activities and found his leader fun. We love hearing that he wished for more days!

Rated 5 out of 5 stars

We were really happy with our…

We were really happy with our daughter’s experience at the summer club. Everything was very well organised, and the staff were all so kind, friendly and welcoming. She had a lovely time and really enjoyed being there. We truly appreciate all the care and effort the team put in. We would definitely be happy to recommend the summer club to others!

28 August 2026
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Reply from Premier Education

We're so happy to hear your daughter had such a lovely time at our summer club! It's wonderful to know that our team's care and effort, along with the organisation, made such a positive difference. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Great holiday club

The booking process was initially very smooth.
Once booked there was great communication, with confirmation ahead of the dates reminding what your child needed to bring and their sites contact details.
The days themselves were very well organised, and there were a variety of activities.

28 August 2026
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Reply from Premier Education

We are so pleased to hear that the booking process was smooth and that you found our communication helpful. It's wonderful to know that the days were well organised and offered a variety of activities.

Rated 1 out of 5 stars

Wasn't what I expected compared to…

Wasn't what I expected compared to other holiday camp providers! I ended up taking my son home as I didn't feel comfortable leaving him. Location was not as stated when booking and lack of security ie front door left open, no one asked for mine or my sons names, no checking of contact details etc. It's a shame because the same company provide breakfast club and my son loves it.

27 August 2026
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Reply from Premier Education

We appreciate you bringing this serious safeguarding issue to our attention. Please reach out to our safeguarding team safeguarding@premier-education.com so we can investigate this further for you.

Rated 5 out of 5 stars

1st time using Premier Education

1st time using Premier Education and definitely wont be the last. My son who really struggles with change/new people etc had a blast during his time with Premier Education. He always went and came home with a smile and excited to go again to the point I was booking extra days at his request!
The staff were fabulous, kind and understanding. Thank you guys for making him happy and feel safe with you😊

28 August 2026
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Reply from Premier Education

We're so happy to hear your son had such a wonderful time with us, especially as he sometimes struggles with new environments! It's fantastic that he always went and came home with a smile, and we're thrilled our staff made him feel safe and happy.

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