POWR Reviews 

1,407
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for its promptness and effectiveness in resolving issues, often within a few hours. The staff is frequently highlighted for being helpful, kind, professional, and committed to finding solutions, even for complex problems. People appreciate the quick response times and the personalized approach from representatives who are attentive and concerned with customer needs. The service itself is described as reliable and easy to implement, with many finding the tools useful for their websites. However, some people mentioned occasional slow chat responses, though their issues were still handled perfectly.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's proactive communication,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, responsiveness, and... See more

Response time

People report positive experiences with response times, consistently praising the quick and competent support... See more

Website

Customers consistently note positive experiences with website functionality, often highlighting the ease of... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My problem is, I can't access my newly subscribed Starter Plan features. I emailed customer support and within less than a day, in about 3 hours, after I emailed them, customer support solved... See more

Company replied

Rated 5 out of 5 stars

I use their Visitor counter, it's great. Note that it may show zeros if you have an ad blocker. Great customer service helped me identify this issue. Great little app, would recommend.

Rated 5 out of 5 stars

I’ve been using POWr with JIMDO, and it’s such a helpful and reliable tool — I really appreciate it! Although I’ve canceled it for now, I’d love to use it again in the future. Also, your support tea... See more

Company replied

Rated 5 out of 5 stars

I am a volunteer for a non-profit organization and had some updates needed on our website, but was not sure how to do them. I contacted the POWR Supportline and they understood want I needed and got... See more

Company replied


Company details

  1. Software Company

Written by the company

Ecommerce Solutions to Boost Sales on Your Website. Everything at POWR - from forms, popups, review apps and more - is designed to help collect more contacts and make more sales, easily and seamlessly on your website. No coding necessary.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,407)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After comparing a ton of options

After comparing a ton of options, this one was clearly our best choice. What surprised me though was the customer service. With Apps it can be so hit and miss but these guys were all over it. Mithsou answered me quickly, followed up with me to check in, and then resolved our issue right away. These guys have integrity.

22 October 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the amazing review. Really glad to hear the app stood out for you and that Mithsou was able to take great care of everything. If you ever need help again, we’re always here at support@powr.io.

Rated 5 out of 5 stars

Great service

Quick, responsive and so helpful! Answered my questions and fixed it smoothly!

13 October 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the great review. Happy to hear everything was resolved quickly and smoothly. If you ever need anything else, you can reach us at support@powr.io.

Rated 5 out of 5 stars

Customer Support's Quick Solution!

My problem is, I can't access my newly subscribed Starter Plan features. I emailed customer support and within less than a day, in about 3 hours, after I emailed them, customer support solved my problem!

I can now access my subscribed Starter Plan's features!

Fast action and resolution to the issue.

Thank you and kudos, Mithsou, to the valuable support!

regards,
Christian

8 October 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the great review, Christian. Happy to hear everything was fixed so quickly and that you can now access your Starter Plan features. I’ll make sure Mithsou sees your message. If you ever need anything else, you can reach us anytime at support@powr.io.

Rated 5 out of 5 stars

Fast reply!

24 September 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the review! Glad we could get back to you quickly. If you ever need help again, feel free to reach out to support@powr.io.

Rated 5 out of 5 stars

Super Supportive Support

I reached out for support with the Google Embed of the POWR forum, and the representatives were so prompt and helpful in responding to me.

They alerted me when fixes were made, and were receptive for my questions.

15 September 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the kind review. Happy to hear the team was able to help quickly and keep you updated while fixing things. If you need anything else, you can always reach us at support@powr.io.

Rated 5 out of 5 stars

Powr Apps worked great

Powr Apps worked great we have them for a bunch of years and they helped us alot. Support was great too.

10 September 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the great review. Really glad to hear POWR has been helping you for so many years and that support has been there when you needed us. If anything comes up, you can always reach us at support@powr.io.

Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.

7 September 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the review. Glad to hear you had a great experience with our support team! If you ever need anything, we’re here at support@powr.io.

Rated 5 out of 5 stars

Prompt and complete responses

Prompt and complete responses. Thanks for making it easy!

3 September 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the review. Happy to hear everything was clear and easy for you. If you ever need help again, you can reach us at support@powr.io.

Rated 5 out of 5 stars

Easy to install

Easy to install a pop-up for my e-commerce Shopify website. Support was available and helpful when I had a question.
Looking forward to checking out their other options for my business!

21 August 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the great review. Happy to hear the popup was easy to set up and that support could help when you needed it. If you try any other POWR apps and need a hand, feel free to reach out to support@powr.io.

Rated 1 out of 5 stars

Ignored by Customer Service

Within an hour of signing up for a countdown plug in, it was realized it didn't work and I asked for a refund. Not only did I not get a refund, I have been charged a monthly fee every month since. Every month I have contacted Customer Service and asked to cancel and get a refund with no success on either.

30 May 2025
Unprompted review
POWR logo

Reply from POWR

Hi April, I’m really sorry you had this experience. I completely understand how frustrating that must have felt.
I can see you were already in touch with our team and that a full refund was processed shortly after.

If everything was sorted as intende, we’d truly appreciate if you could update or remove the review so it reflects your final experience.
Your satisfaction really matters to us.

Rated 4 out of 5 stars

everything was great

everything was great, it was easy, simple, and efficient to add different things, the best part was that most of the pay to win things were not required, I will say however, the function to only allow one type of comment list per page is a little difficult to work with, and would be easier if there was a setting!

21 July 2025
Unprompted review
Rated 4 out of 5 stars

Good experience

Overall the experience was good. The chat responses were a little slow, but my issue was handled perfectly. I appreciate the follow through by the chat representative.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

POWR Reviews is a very intuitive app…

POWR Reviews is a very intuitive app that solved exactly what I needed. It helped me easily display customer reviews on my product pages without any coding skills. The features are simple to use, and overall the experience has been great.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

amazing!!

It was easy and fun to use and gave my website a better look and there are soo many settings and that makes it better than any other app I could find + it's free!

3 July 2025
Unprompted review

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