POWR Reviews 

1,407
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for its promptness and effectiveness in resolving issues, often within a few hours. The staff is frequently highlighted for being helpful, kind, professional, and committed to finding solutions, even for complex problems. People appreciate the quick response times and the personalized approach from representatives who are attentive and concerned with customer needs. The service itself is described as reliable and easy to implement, with many finding the tools useful for their websites. However, some people mentioned occasional slow chat responses, though their issues were still handled perfectly.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's proactive communication,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, responsiveness, and... See more

Response time

People report positive experiences with response times, consistently praising the quick and competent support... See more

Website

Customers consistently note positive experiences with website functionality, often highlighting the ease of... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My problem is, I can't access my newly subscribed Starter Plan features. I emailed customer support and within less than a day, in about 3 hours, after I emailed them, customer support solved... See more

Company replied

Rated 5 out of 5 stars

I use their Visitor counter, it's great. Note that it may show zeros if you have an ad blocker. Great customer service helped me identify this issue. Great little app, would recommend.

Rated 5 out of 5 stars

I’ve been using POWr with JIMDO, and it’s such a helpful and reliable tool — I really appreciate it! Although I’ve canceled it for now, I’d love to use it again in the future. Also, your support tea... See more

Company replied

Rated 5 out of 5 stars

I am a volunteer for a non-profit organization and had some updates needed on our website, but was not sure how to do them. I contacted the POWR Supportline and they understood want I needed and got... See more

Company replied


Company details

  1. Software Company

Written by the company

Ecommerce Solutions to Boost Sales on Your Website. Everything at POWR - from forms, popups, review apps and more - is designed to help collect more contacts and make more sales, easily and seamlessly on your website. No coding necessary.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,407)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

easy to use and simple to setup

easy to use and simple to setup. customer service is quick and fixed my issue!

28 January 2026
Unprompted review
POWR logo

Reply from POWR

Thank you so much for the kind words and the 5-star review! We’re really happy to hear you had a great experience with our Forms app. If you ever need help again or have questions, our support team is always here for you.

Rated 5 out of 5 stars

Great Experience

Luiz was extremely helpful and knowledgeable about the Forms software.

22 January 2026
Unprompted review
POWR logo

Reply from POWR

Thank you so much for the kind words and the 5-star review! We’re really happy to hear you had a great experience with our Forms app. If you ever need help again or have questions, our support team is always here for you.

Rated 5 out of 5 stars

Very fast response time and thorough…

Very fast response time and thorough answer to my request.

18 January 2026
Unprompted review
POWR logo

Reply from POWR

Hi there,
Thanks so much for the kind words.

We’re really happy to hear that our response was fast and the answer covered everything you needed. If you ever have questions or need help in the future, don’t hesitate to reach out.

Appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Nice & fast

Nice & fast. Good Service. Thank you very much.

13 January 2026
Unprompted review
POWR logo

Reply from POWR

Hi there, thank you so much for the kind feedback. We’re really glad to hear you had a fast and smooth experience. If you ever need help or have questions in the future, feel free to reach out anytime.

Rated 5 out of 5 stars

totally happy

Super quick, super helpful, super friendly. 👍

5 January 2026
Unprompted review
POWR logo

Reply from POWR

Thank you for taking the time to share your feedback. We’re very happy to hear that you’re enjoying the POWR app and that our support team was able to provide a great experience. Your support means a lot to us.

Rated 5 out of 5 stars

Great apps, Great support.

With my age, I usually struggle with technology, but that wasn’t the case here. The support was clear and the instructions were easy to follow, so I was able to get it working almost instantly.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great app

Great app. Helped us get an FAQ section live on Instapage quickly and easily.

17 December 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the review, Leon!
Happy to hear the app made it easy to get your FAQ section up and running on Instapage. If you need anything, feel free to reach out to support@powr.io; it would be a pleasure to help.

Rated 5 out of 5 stars

Understanding & Helpful!

As a brand new user, I've had to use the support feature twice and each time they were extremely helpful each time. The answers were detailed and easy to follow. Each time they took as much time as I needed to work though any troubleshooting.

11 December 2025
Unprompted review
Rated 4 out of 5 stars

Great Customer Service

Customer service and response time are incredible. My experience with the interface has been a bit buggy, but overall, I am very happy with the results and the access to data that has really helped

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Social Stream works great

I use Powr's social stream to integrate my Instagram on my website and it works fantastic! I had problems integrating it into Joomla at first, but the support helped me very quickly.

27 November 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the review! Great to hear the Instagram feed is working well on your Joomla site and that support was able to help quickly.
If you ever need anything else, you can reach us at support@powr.io.

Rated 5 out of 5 stars

Very fast reply to my question

Very fast reply to my question, great service from Jamilya!

25 November 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the review! Great to hear Jamilya was able to help quickly. If you ever need anything else, we’re here at support@powr.io.

Rated 5 out of 5 stars

A FANTASTIC SUPPORT LINE!

I am a volunteer for a non-profit organization and had some updates needed on our website, but was not sure how to do them. I contacted the POWR Supportline and they understood want I needed and got the updates made in no time. Prompt to respond and great follow up.

23 October 2025
Unprompted review
POWR logo

Reply from POWR

Thanks so much for the wonderful review. Glad to hear our team was able to help you quickly and get everything updated for your organization. If you ever need anything else, feel free to reach out to support@powr.io.

Rated 5 out of 5 stars

Excellente support and results!

I needed help installing an Instagram feed on my website, and POWR's support was incredibly quick and responsive. I was very satisfied and happy with the service and the results for my website. Thanks again!

23 October 2025
Unprompted review
POWR logo

Reply from POWR

Thanks for the great review! Happy to hear the Instagram feed is up and running and that our team was able to help quickly. If you ever need anything else, you can reach us anytime at support@powr.io.

Rated 5 out of 5 stars

I’ve been using POWr with JIMDO

I’ve been using POWr with JIMDO, and it’s such a helpful and reliable tool — I really appreciate it!
Although I’ve canceled it for now, I’d love to use it again in the future.
Also, your support team has been super kind and quick to help whenever I had an issue. That’s been a huge help!

28 October 2025
Unprompted review
POWR logo

Reply from POWR

Thanks so much for the kind review. Glad to hear POWR has been helpful for your JIMDO site and that our support team made things easier along the way. Whenever you decide to come back, we’ll be here and happy to help. If you need anything in the meantime, you can reach us at support@powr.io.

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