Pourmoi Reviews 

Been a fan for years and have spent LITERALLY hundreds of pounds with Pour Moi. I big them up to everyone but this week I had a bad experience - I actually got sunburned through the fabric of a new swimsuit. I casually emailed and asked if this was a known problem with the particular design. I got a stock answer that only certain products are sun resistant, that environmental factors (like the fabric being wet) and the colour contribute to getting burned. Clearly they did know it was an issue but it felt like ‘victim blaming’. The swimsuit had not got wet and I made the point that I have NEVER burned through a swimsuit - no matter what brand or colour - ever before. I didn’t get a response. In all the years of shopping with Pour Moi, I have never seen a warning that fabrics may still permit burning. Their advice was to apply sun screen all over - even under swimwear. Not only have I never EVER heard this advice in my entire life, it certainly isn’t given/prominent on the Pour Moi website. Disappointed.

The service and the quality so far.
The latest non wired geo sculpt bra has been amazing.

For a heavy bust of D size it is the first time that not only I found a comfortable bra, but also one that it feels great and gives you a great shape. Thank you.

Bought a gorgeous bright green bikini last year .
Worn 4 times on a holiday and the colour is really faded
I understand that this happens however this bikini was expensive and I don’t feel I had my wear out by of it !
Contacted customer service and sent pictures but never heard from them

Just returned from visiting the Kingston upon Thames Store and just wanted to say how wonderful the service was that I received. I was helped by Musonda and Maria who were excellent. Nothing was too much trouble. Thank you so much to both of you.

Ordered bra and pants set. First time using this company. Bra was too small and pants too large. Really disappointed and had to return. Got charged £4 postage for the experience. Won’t be doing that again. I’ll stick with M and S

Hands down, this was the best online customer service I have ever experienced in my life! I ordered an swimsuit and paid via PayPal. After I sent the order, I realized that I had forgotten to apply the 15% off coupon, so I emailed to see if I could still get it. Less than a minute later, I received an affirmative response and a refund of the 15%. After that, I noticed that my shipping address needed to be changed, so I emailed again. Same thing - a response just seconds later and it was fixed that quickly. Sam was the Customer Service Advisor at Pour Moi who helped me. All I have to say is,” WOW!” I will definitely do business with this company again. I’m in the US and I think they’re in the UK, so this is really saying something. Thanks a million!

I recently got my first order from here. I struggle to get FF Size from a lot of places. This ordered some stunning bras in my size. They arrived quickly and are perfect fit. I know my size because I'm measured professionally. I would advise getting professionally measured to anyone. The fit is incredible and the quality is,they are very sex too. Thanks very much. I will definitely be using you from now on.

Ordered some lovely wrap around dresses for summer in 2 different sizes because I wasn't sure which would fit. Delivery service was quick and very easy returns process, will definitely order again.

I ordered a beautiful swimsuit from Pourmoi recently. It was stunning and very comfortable, but was a slight issue with the costume, so I emailed asking if anything could be done. I was immediately sent a new one, and Sam who dealt with my query couldn’t have been kinder or more helpful. I will definitely be ordering from Pourmoi again.

I have been a good customer of Pour Moi for some time and I do like their products but not their customer service or code of conduct. I saw an ad that offered free delivery on orders over £12.99 and also noticed a 10% discount.i ordered pyjamas but was charge £4 delivery and apparently the discount only for new customers. N.B. Pour Moi need to rethink their policy. Their items are available on other sites E.G Freemans who offer free delivery on all orders. Pour Moi you could lose customers unless you amend your policies.

I received amazing customer service in your Chester store a few of weeks ago! The 2 ladies who served me made me feel so comfortable without being at all pushy. I am a 34G and find myself being embarrassed and left with little choice in other lingerie shops. Have always used pour moi online but this was the first time visiting in store and I was very impressed 😊

Such a helpful customer services Pour Moi have helped me out so much, you really do not get service like this anymore..
Why I always return as they appreciate your business and probably the most helpful company I’ve used in years !

Wanted to treat my partner to new bra ordered same size as she gets from next but turned out to big, compared with her new next brass both 32DD both sizes are different, these shops make life shopping way to complicated why can they just have a universal stamdered sizes, now iv had to return the lot and wait for a refund to buy again.

Great customer service, lovely friendly correspondence and really helpful! Thank you for excellent service!

Quality gone down hill considerable. Pour Moi Red Rib Jersey Lace Trim Henley Top And Check Trousers Pyjamas Set purchased from Next £45 and after less than 10 washes they are ready for the recycling pile. The ribbed top has shrunk so far it is now almost a crop top. Seams are coming apart and the fabric feels worn and old. Not what I would expect at this price point as disappointing as the pair I purchased the year before are fantastic and still going strong a year later.

I called into the Leeds store in Victoria and was so very impressed with the service I received. The delightful shop manager was exceptionally helpful and I am really pleased with my purchases. I would highly recommend for style too and value for money.

Myself and my daughter visited the Leeds store a couple of weeks ago and couldn't be happier with the help we got in store from all the girls. Beckie made sure we was comfortable with what we were trying on and nothing was too much! We both walked away very happy with our purchases and will be returning very soon.

I was questioning the expiry of a gift voucher I had been given as a present and received a quick and personable response.
My voucher had gone slightly out of date but Sam, who was the customer service advisor dealing with my query, extended the date. As a result, I bought some lovely underwear, spending more than the worth of my voucher, because I was so happy. What a fantastic approach to the customer and to keeping a customer who will always come back to spend more!

First time I have used Pour Moi and it certainly won't be the last. Fantastic quick delivery and very competitive prices. Fit is absolutely fantastic for me, which is not always the case as I am a 16 and very full busted DD. Fabulous!!

Hi,

I'm really not happy. Placed an order online this morning. Used PayPal pay in 3, but then a message came up on the pour moi site sorry there has been a problem processing the payment. Yet the 1st installment has gone out of my account. Really wanted this order.