Just received my first Pott candle, in the Noël scent with dark green Holly pot. The fragrance is beautiful and I can’t wait to light it nearer Christmas. The quality of the pott and the match Pott i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love this little candle company! After being gifted a Pott candle & match set for Christmas and absolutely falling in love with the scent (the fig one, it’s insane), I decided to sign up to a rollin... See more
Company replied
I love these candles! I have several around the house now. The hand made pots are beautiful in their own right and the candles smell gorgeous, natural and light with no artificial tang like so many.... See more
Company replied
This is a great gift idea! Love the starter set. Beautifully fragrant candle. Nicely packaged. Arrived quickly! I bought one for a family member but decided to keep it and bought another to gift t... See more
4.5
Excellent
447 reviews
Asks customers to review
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Replied to 34% of negative reviews
Typically replies within 2 weeks
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Very quick delivery and beautifully…
Very quick delivery and beautifully packaged. Smaller than I expected though
11 May 2026
Lovely candle pot and candle
Lovely candle pot and candle, very quick delivery, all in all a great company ❤️
5 May 2026
Great concept
Great concept, great smelling candles made from good quality non toxic ingredients. Potts are very well made and for me good to colour coordinate with my colour schemes. I have also signed up for the .monthly refill subscription
1 May 2026
Incredibly disappointed by this…
Incredibly disappointed by this company’s customer service. My pot has an issue, the wax is seeping out of the bottom and pooling on the surface below it. I contacted Pott to ask for a solution, upon sending them photos they decided no issue with my pot, I’m left with an expensive useless item and two candles I need to find containers for. After this I’ve canceled my candle subscription with them because what’s the point of having their candles now.
28 April 2026
Divine new scents this season
Oh my gosh - the most recent selection of scents are divine!!!! The best yet - Love!
27 April 2026
No problems with them
Didn’t have any problems with ordering my candles, it was nice that mystery products are around to mix things up.
27 April 2026
Stunning quality
Stunning quality, smells devine and delivered promptly. Purchased as a gift for a friend who LOVED it.
27 April 2026
Gorgeous
Gorgeous! I got the standard pott, plus matches pott in speckle with orangery candle scent. Love the scent. I understand when people say they are expensive, but the pott's all individually thrown and candle actually burns down, i cant say how many times ive thought i got a bargain for me to be left with a lot of candle wax.
22 April 2026
Hard to leave a review
Hard to leave a review - still waiting for the delivery. Was too late with my change of address so it was sent to my previous address - but only despatched AFTER I had given my change if address. Hopefully, it will eventually turn up at my previous address and I can drive the 45
minutes to retrieve it from there.
1 May 2026
Unprompted review
Lovely selection of products and great…
Lovely selection of products and great to have refillable pots. Quick delivery in fully recyclable packaging.
27 April 2026
Unprompted review
Not only did the candle smell nice
Not only did the candle smell nice, the aesthetics are nice too! Definitely recommend! Thank you!
Peter Andreas
14 February 2026
Unprompted review
Beautiful scent and great service
Loving the scent of this candle and always a bonus to have quick delivery with careful packaging.
17 April 2026
Lack of communication
Lack of communication. I only got an acknowledgement of the order today (26) and placed the order on 22nd. That was because i put a complaint in.
I also ordered matchsticks and match pads on the same day and received them on the 25th??? Not impressed.
25 April 2026
Unprompted review
Not happy with this Company.
I set up a subscription with Pott Candles but was disappointed with the candle burn so cancelled my subscription and asked for confirmation, several times. I have not had said confirmation and have since been sent and charged for another candle. So, no, I would not recommend Pott Candles.
16 April 2026
I love everything about Pott…
I love everything about Pott Candles...they smell divine, burn beautifully and the service when purchasing is incredible.
I'll never buy candles from anywhere else 🌟🌟🌟🌟🌟
15 April 2026
Fabulous products and exemplary…Blissful Products!
Fabulous products and exemplary customer service!
14 April 2026
Love the Eden scent and that the pot…
Love the Eden scent and that the pot can be refilled
9 April 2026
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