Poster Store Reviews 3,946

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Posters are not expensive in the first place and discounts they give from time to time are great ^_~ As for quality, I like the style of paintings, the materials too, including the frames. I used thi... See more

Rated 1 out of 5 stars

I placed an order on dec 16th, and was updated on the 18th, but no more information since, we are 11 days after! This is not acceptable, i have no hope of receiving my order... i understand it is the... See more

Rated 5 out of 5 stars

Have ordered 2 times already! Beautiful prints! Perfect match for my beach coastal decor! Quick international delivery and solid packaging!

Company replied

Rated 5 out of 5 stars

Fast delivery, well packed, no damage, poster super awesome. This is my third time buying here and its always consistent!

Company replied

Company details

  1. Poster Store
  2. Artist
  3. Decoration and Interior Design Store
  4. Picture Frame Shop

Written by the company

¿Tienes preguntas sobre tu pedido, el pago, los tiempos de envío o preguntas generales sobre Poster Store? Envía un correo electrónico a info@posterstore.es y recibe una respuesta dentro de 24 horas. (Lun-vie 9:00 -17: 00).


Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars
Poster Store logo

Reply from Poster Store

Hola Jose Luis,

Gracias por tu review!

Sentimos mucho que no estés satisfecho con el marco, nuestro dpto. de atención al cliente se pondrá en contacto contigo para resolver el asunto.

Que disfrutes tu día!
/Team Poster Store

Rated 4 out of 5 stars

Great after sales service

I'm modifying my last review;

I ordered 7x A4 prints in the same style.

At first, I rather disagreed with the price paid for the products delivered. I was not very convinced about the intensity of the colours and definition of the images. Expectations were a bit different.

Then I was very pleased to see that Customer Care reached out to me and offered me a solution. They also gave me some more background information on how and where they make their prints in order to guarantee the quality. The paper used is thick-layered, high-quality mate finish, while I was expecting a rather glossy finish. Mate actually has its advantages over gloss, so I understand the choice of paper now.

Good experience after all.

25 November 2020
Rated 2 out of 5 stars

the acrylic glass is awful, posters are great though

5 stars for the posters. Love the quality and look of the paper. 5 stars for packing and fast shipping within 3 days. Unfortunately, 0 stars for the acrylic glass. I have used acrylic glass before with good results- that acrylic glass was not so bendy, but this glass is very bendy- resulting in the image looking extremely wavy and very very cheap. Almost looks exactly like the styrene you get in the large poster frames. I feel sick that i spent so much money on the frames and now have to spend more money by taking them to my local framing store to see if they could possibly salvage the situation by selling me glass- And that is IF the frames will be able to hold the glass. This of course is my own fault, i should have checked the quality of the acrylic. Again, though the posters themselves i love and will most likely purchase those from this site again- just will not buy the frames.

2 November 2020
Unprompted review
Poster Store logo

Reply from Poster Store

Dear Sarah,

Thanks for your review,

We are very sad to hear that your order was not as expected! We of course stand by our products and always wish that our customers will love them as much as we do! But we understand that not all think alike. I’m afraid I cannot find any contact information attached to your review. Would you please reach out to our customer service through info@posterstore.es so that we can look together at this matter and hopefully find the best solution for you.

We wish you a nice day!

Poster Store

Rated 2 out of 5 stars

la impresión es en una simple cartulina

31 July 2020
Unprompted review
Poster Store logo

Reply from Poster Store

Hola Mercedes,

Lamentamos mucho que no estés satisfecho con la calidad de nuestros pósters.
Nos esforzamos por tener la mejor calidad posible y, por lo tanto, nuestros pósters están hechos con una combinación de tinta duradera y papel premium de 240gr de alta calidad con un acabado mate.

Nuestro servicio de atención al cliente se comunicará contigo en breve. De esa manera podemos mirar juntos este asunto y ojalá encontrar una buena solución.

Que disfrutes tu día!

/Poster Store

Rated 5 out of 5 stars

Estefi from Spain

I saw the add of Poster Store in Instagram, and I decided to get some of them because the offers was amazing, and also was very easy to choose the poster and the mark.
The service was really good. I received my command in a week , just in time; and all the items were just I expected there were going to be.
I contacted with the customer services just to check the arriving date, and Nadine gave me a quick response. I’m very happy with the product and the services, so Absolutely I will repeat very soon.

27 May 2020
Unprompted review

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