Posters are not expensive in the first place and discounts they give from time to time are great ^_~ As for quality, I like the style of paintings, the materials too, including the frames. I used thi... See more
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I placed an order on dec 16th, and was updated on the 18th, but no more information since, we are 11 days after! This is not acceptable, i have no hope of receiving my order... i understand it is the... See more
Have ordered 2 times already! Beautiful prints! Perfect match for my beach coastal decor! Quick international delivery and solid packaging!
Company replied
Fast delivery, well packed, no damage, poster super awesome. This is my third time buying here and its always consistent!
Company replied
Company details
Written by the company
¿Tienes preguntas sobre tu pedido, el pago, los tiempos de envío o preguntas generales sobre Poster Store? Envía un correo electrónico a info@posterstore.es y recibe una respuesta dentro de 24 horas. (Lun-vie 9:00 -17: 00).
Contact info
3.6
Average
4K reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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good nice poster
7 September 2022
Reply from Poster Store
Hi Lucile,
Thank you for your feedback, it is really appreciated!
If you have any questions you are welcome to contact our Customer Service team.
Best Wishes,
Poster Store
Too expensive. Poor Quality .
Too expensive for the quality I've received. All plastic.
And shipping has been too slow.
Not very happy at all.
9 August 2022
Reply from Poster Store
Hi Isabel,
Thank you for your review.
We are very sorry to hear that you are not satisfied with the quality of our frames.
We strive to have the strongest and most beautiful frames and therefore we us acrylic glass which has the same reflective properties as real glass but is shatter-proof, lighter and crystal clear.
Please feel free to let us know if you have any further questions.
Wishing you a lovely day!
/Poster Store
Reply from Poster Store
Hi Ana,
Thank you for your feedback, it is really appreciated!
If you have any questions you are welcome to contact our Customer Service team.
We wish you a lovely day!
- Team Poster Store
Reply from Poster Store
Hi Patrick,
Thank you for your review.
Our sales focus is on private customers which means that we currently we do not offer a B2B solution.
We are working on ways of implementing this in the future.
Please feel free to let us know if you have any further questions.
Wishing you a lovely day!
/Poster Store
Reply from Poster Store
Hi Sarah,
Thank you for your review.
We are happy to hear that you are satisfied with your order!
Have a lovely day!
/Poster Store
Reply from Poster Store
Hi JL,
Thank you for your feedback, it is really appreciated!
If you have any questions you are welcome to contact our Customer Service team.
Best Wishes, Poster Store
Everything was ok!!!
20 May 2022
Reply from Poster Store
Hi Alberto,
Thank you for your review.
We are happy to hear that everything was okay.
Wishing you a lovely day!
/Poster Store
Really poor service
Really poor service. Notified the address was wrong for the delivery a few weeks ago and I am still waiting for the products at the correct address.
3 May 2022
Reply from Poster Store
Hi Michelle,
Thank you for your review.
We’re sorry to hear you are yet to receive your order. As we unfortunately cannot see that you’ve tried to contact us about this our customer service will be in touch shortly.
/Poster Store
No major problem
No major problem. But the delivery time became a bit long. We got a message of delivery for Monday 18 April, but the delivery did not come until 20 April.
Apart from that fine.
28 April 2022
Reply from Poster Store
Hola Peter.,
Gracias por sus apreciados comentarios.
Si tiene alguna pregunta, puede comunicarse con el Servicio de atención al cliente.
/ Poster Store
These aren't great
These arent great. They image is poor quality, low resolution and looks almost pixeled...I feel I could have achieved the same affect using my own printer. The colour saturation is poor and the images seem dull compared the the ones shown online. I won't be hanging these on my wall and am disappointed return shipping has to be paid by the customer.
6 April 2022
Unprompted review
Reply from Poster Store
Hi Rebecca,
Thank you for your review.
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made by a combination of durable ink and high-quality 200gr premium paper with a matte finish.
Sadly I can not find any contact information attached to your review. Would you please reach out to our customer service? This will ensure that we can look together at this matter and hopefully find the best solution.
Wishing you a lovely day!
/Poster Store
Avoid at all costs
Avoid at all costs. Ryan from customer service sarcastic and won't help. No product.
Thanks for reply for but why did it take a negative review for any action when gave so many chances to customer service.
Would still avoid!
Not poster paper as you'd think from a poster company for regular printer paper, easy rip. Size doesn't fit frame to match. Straight in the bin.
Just stop. If I could attach the multiple requests and fob off responses I would. I'm not spending any more time on this I've already spent hours. Clearly you are a dishonest company.
28 March 2022
Unprompted review
Reply from Poster Store
Hi Laura,
We did numerous follow-ups with our freight partner regarding the delay in delivery when you contacted us.
As we are delivering from Sweden, the freight company routes have been affected by the crisis in Ukraine which resulted in the delay.
Again, we sincerely apologise for this. However, I hope you would agree that there are certain circumstances that are beyond our control.
/Poster Store
Quick delivery good value as described
22 February 2022
Very good service and nice items.
14 February 2022
I bought two posters and they really…
I bought two posters and they really are great , exactly as we wanted , the only problem for me is that one of them has quite poor resolution, which is a shame as when you stand beside it instead of being crisp it’s blurred
4 December 2021
Reply from Poster Store
Dear Customer,
Thank you for your order and your feedback.
One of customer service agents will reach out to you shortly.
Kind Regards
Poster Store team
The quality of the picture on the…
The quality of the picture on the posters where not great. Need a higher pixel rate for a better quality of photo
8 August 2021
Reply from Poster Store
Dear Samuel,
Thank you for your feedback.
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made by a combination of durable ink and high-quality 200gr premium paper with a matte finish.
Our customer service will reach out to you shortly. In that way we can look together at this matter and hopefully find a good solution.
/Poster Store
Nice posters
7 August 2021
The frame came bent and broken
The frame came bent and broken. I requested a refund three times and yet to receive one. Along with them then charging me again for the frame. Twice paid. Broken product. No refund. Terrible service.
22 July 2021
Unprompted review
Reply from Poster Store
Hello Victoria,
Thank you for your review.
We are sorry to hear about the trouble you have experienced with your order and definitely understand your concern.
Our customer service will soon be in contact with you in regards to this matter.
Team Poster Store
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