Positive Debt Solutions Reviews 

261
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

This company is terrible. Let me explain. They make it sound like you will get a loan to pay off all your debt and then you will pay them a monthly payment. WRONG!!! What they really do is have you st... See more

Rated 1 out of 5 stars

Very poor service David Holderness has been harassing me and send messages to antagonise me. He also referred my details to other providers with out my consent. This in my opinion has breached dat... See more

Company replied

Rated 3 out of 5 stars

Very polite service, but I didn't get the full information at the beginning, and I felt pressured into making a decision

Rated 5 out of 5 stars

My entire experience with Positive Debt Solutions has been superb. Stuart and Gary calmly and coherently talked me through every step of the process. Being in debt is stressful but they made everythin... See more

Company details

  1. Debt Relief Service

Information provided by various external sources

Tel - 0800 038 5809


Contact info

1.2

Bad

TrustScore 1 out of 5

261 reviews

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No recent history of asking for reviews

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1.2

All reviews

(261)

1 review in the last 12 months

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Rated 5 out of 5 stars

Best decision I have made in years

Wasn't sure if I would qualify for help but so glad I stuck with it. Took a little effort to go through all the paperwork I had been avoiding, So glad I did, clear instructions and few phone calls later and I not only see light at the end of the tunnel, but I can breathe again now and can afford to live again. Thank you.

7 February 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Susan,
Thanks for taking the time to leave us a review, we are always grateful as it lets people see there is help available and David was delighted to have been able to help you.

Rated 5 out of 5 stars

Thanks Stuart for all your help. 👍🏻

Totally professional service & made to feel very comfortable discussing ways forward. All was explained, decisions were my own to make & the guidance and advice given was second to none.
On top of all that the service was super fast & efficient & I can’t thank Stuart enough.

29 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Deborah,
Thanks for the review of our services as it lets others know we are here to help them in what can be a difficult time.
We pride ourselves in making our advice clear and concise and make sure you have all the information so you can make an informed decision on what is best for you.

Rated 5 out of 5 stars

Positive debt solutions

Excellent service I highly recommend to everyone.

29 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Tomas,

Thanks for taking the time to share your experience with Positive Debt Solutions- we appreciate the review!
If you have any further questions feel free to get back in touch and I am delighted Stuart was able to help you.

Rated 5 out of 5 stars

Very helpful agency

Very helpful agency. Definitely recommend

28 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Miriam,
Thanks for leaving the reply and we are delighted we have been able to help you.

Rated 5 out of 5 stars

Was very helpful and always there when…

Was very helpful and always there when I had questions would highly recommend has taken so much stress of my shoulders

27 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Joe,
Delighted we could help, if you have any further questions feel free to get back in touch.

Rated 5 out of 5 stars

Excellent debt free service

Best customer service would 100% recommend to anyone looking for debt free service

24 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Jo,

Thanks for taking the time to leave a review as we know that can help other people see there is light at the end of the tunnel with there debts. I will pass your thanks to David.

Rated 5 out of 5 stars

Paul was extremely patient and…

Paul was extremely patient and understanding. I was very nervous and being in debt is not a good place to be very stressful. Paul was non judgmental and put me at my ease and explained things that it was easier to understand.

Thank you very much .

24 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Gillian,
We are delighted to have been able to help you, all of our advisors pride themselves on being able to take the pressure off you and find an individual solution for each of their clients.
Thanks for the great review.

Rated 5 out of 5 stars

Best thing I could have done was to…

Best thing I could have done was to talk to PDS Martin in particular was amazing, made me feel at ease and explained everything fully. Finally I can sleep at night not worrying

23 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Paul,

So glad we could help, I will forward your thanks to Martin.
If you ever have a question or even know someone else looking for help feel free to get back in touch.

Rated 5 out of 5 stars

Did what I needed with the minimum of…

Did what I needed with the minimum of fuss

23 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Ian,
I am glad Martin was able to things sorted for you with no fuss and you will find Vanguard will be the perfect fit for managing your IVA.
If you have any further questions or queries though still feel free to get back in touch and Martin will be happy to help.

Rated 5 out of 5 stars

Excellent service from the very first…

Excellent service from the very first phonecall.right up till the last, very professional, polite, helpful and most of all very understanding of the difficulties people are facing financially, would highly recommend these to anyone who is experiencing financial problems

22 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi we are delighted to read your review as customer feedback is incredibly important to us.
If you need any further help or have any questions during the setup of your plan feel free to get back in touch and we will be happy to assist.

Rated 5 out of 5 stars

Customer service

My advisor Stuart Welsh was absolutely fabulous, not once did I feel uncomfortable talking to him and he explained everything thoroughly. I am now on my way to recovery with debt. I cannot recommend Stuart highly enough, it was a pleasure dealing with him.

21 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Dawn,
Thanks for taking the time to leave a review.
So glad Stuart was able to help, he is one of our most experienced advisors. I will pass on your thanks to him.

Rated 5 out of 5 stars

They have helped me immensely I’m so…

They have helped me immensely I’m so calm and not worried about my debt situation anymore great staff team thank you for helping me

17 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Fraser,
Thanks for the review and that's amazing that you no longer have any worries regarding your debts. I am glad that Graeme was able to help and will make sure your comments are passed on to him.

Rated 4 out of 5 stars

Very easy and understandable system you…

Very easy and understandable system you have . The call handlers were very professional.

16 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi David,
Im glad you found Graeme very professional, we pride ourselves on explaining things in a clear way with no jargon. I am delighted we were able to help and we wish you all the best for the future.

Rated 4 out of 5 stars

Great job so far

16 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Kim,
Thanks for taking the time to share your experience.I am glad Kyle was able to help you take back control of your finances.
If you need anything else then be sure to get back in touch and we will be sure to help.

Rated 5 out of 5 stars

Best company ever!

I would like to take this opportunity and thank everyone at PDS especially David who has sorted everything out quickly and efficiently. If not David I’ll probably still be in the same lonely place without any idea what to do. PDS offers such a great help! David has literally walked me through every single step without any problems. I felt that I have received great support at every stage of dealing with my case. If you are in debt and looking to sort it out, don’t hesitate anymore, don’t waste your time any longer trying to sort it out yourself. Pick up the phone and cal PDS. I can finally sleep at night! Once again thank you!!!

15 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Paula,
Your feedback means a lot to us. I am glad David was able to take you through the process.
We pride ourselves on being easy to speak to and taking all the stress away from all our clients, I will make sure your feedback is passed onto Davids manager and all the best for the future.

Rated 5 out of 5 stars

Great help and a very understanding…

Great help and a very understanding bloke on other end of phone top class

14 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Thank you so much for the excellent feedback and we are delighted we were able to help you.

Rated 5 out of 5 stars

Yous were very helpful & couldn't do…

Yous were very helpful & couldn't do enough for me. Lifted a very heavy weight of my shoulders. Can't thank you enough what yous did for me.

14 January 2020
Unprompted review
Positive Debt Solutions logo

Reply from Positive Debt Solutions

Hi Brenda,
Thanks for taking the time to leave a review, we love hearing our customers feedback and we are delighted to have lifted the weight off your shoulders.
If you have further questions or need to get in touch then remember we are always here to help.

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