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Poshpets Reviews 

269
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TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Title:-£39.03 taken from my account without my consent. Grace attended to my complaints,she was very supportive in explaining what the process was. She equally told she will attend to my case as an e... See more

Rated 4 out of 5 stars

Thanks to Edith. Edith helped me recover funds I didn’t want to pay. It took a lot of time and correspondence but finally worked well. Again many thanks to Edith from the escalation team

Rated 1 out of 5 stars

I purchased ( foolishly) Andrew toilet roll from an advert on facebook. Paid £9.99 . Very quick transaction went through but no information about delivery. In my bank a sum of £8.41 was taken. Now I... See more

Company replied

Rated 5 out of 5 stars

VAN my agent assisted me promptly to cancel recurring payments and confirmed that my account is not active and no more payments will be charged to my card. He game the expected confirmation & I fe... See more

Contact info

4.2

Great

TrustScore 4 out of 5

269 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(269)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Beware- not as it states

I purchased ( foolishly) Andrew toilet roll from an advert on facebook. Paid £9.99 . Very quick transaction went through but no information about delivery. In my bank a sum of £8.41 was taken. Now I have another pending transaction for £5.88
Nothing about toilet rolls !! Bank said I have signed up to a monthly subscription for a pet club??? Absolutely not . Scam . 🤬🤬😞😞

18 September 2024
Unprompted review
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Reply from Poshpets

Dear Mrs Dickson,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@poshpets.club for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Trustfulness

I appreciated how do they look after you in every inquire you might have .....they had care of me and I think they deserve trustfulness

31 July 2024
Unprompted review

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