Title:-£39.03 taken from my account without my consent. Grace attended to my complaints,she was very supportive in explaining what the process was. She equally told she will attend to my case as an e... See more
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Thanks to Edith. Edith helped me recover funds I didn’t want to pay. It took a lot of time and correspondence but finally worked well. Again many thanks to Edith from the escalation team
I purchased ( foolishly) Andrew toilet roll from an advert on facebook. Paid £9.99 . Very quick transaction went through but no information about delivery. In my bank a sum of £8.41 was taken. Now I... See more
Company replied
VAN my agent assisted me promptly to cancel recurring payments and confirmed that my account is not active and no more payments will be charged to my card. He game the expected confirmation & I fe... See more
4.2
Great
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Money has been deducted for what?…
I do not appreciate that money has been deducted from my bank account without my concent or approval for that matter.
Without any confirmation for what reason or approval or any written notice of received deduct money or any delivery date nothing
2 May 2025
Unprompted review
Was very friendly and a great awesome help…
Was very friendly and a great help thank you
1 May 2025
Unprompted review
I couldn't continue with the offer
I couldn't continue with the offer, i might in future join in again
7 April 2025
Unprompted review
They did their job very well
They did their job, when someone disagrees with the policy of the company
Good job paula
11 April 2025
Unprompted review
Harry helped me very nicely to cancel…
Harry helped me very nicely to cancel my subscription. No mess no fuss
3 April 2025
Unprompted review
I was scammed
I was scammed, i got a 'starter membership ' for something I didnt want. The page didnt allow me to cancel the account, and offered no refunds.
18.80 € and no confirmation of my termination.
31 March 2025
Unprompted review
Kurt assisted me with my querrie and…
Kurt assisted me with my querrie and was very helpful and assisted me with very proffesionalism. I really appreciate his assistance.
29 March 2025
Unprompted review
I was scammed
I was scammed, i got a 'starter membership ' for something I didnt want. The page didnt allow me to cancel the account, and offered no refunds. Only by the Live chat I was transferred to VAN who helped me cancel this and asked me to write this review. 2 euros was a fair price for falling into a scam like this, my bad. I will block my card now, just in case.
27 March 2025
Unprompted review
Good service
14 March 2025
Unprompted review
The staff isn’t bad
The staff gave me a fair and appropriate treatment for my situation.
The company is good, but if it would improve something it would be to verify the subscriptions of its customers to avoid problems.
11 March 2025
Unprompted review
The are good in communicating and they…
The are good in communicating and they are understanding
9 March 2025
Unprompted review
I did not like this page at all
I did not like this page at all, they are scammers and they charged my credit card for something that I did not receive for a product or service 😡🤬😡😡🤬
26 February 2025
Unprompted review
Please give my mony
22 February 2025
Unprompted review
Proper assist
Proper assist. Thank you very much for the exception you made. It was the right desicion because i it was fraudulent
19 February 2025
Unprompted review
its okey
good service, nice company, everything goes quickly, there are no complications and the assistant Diamond is very helpful.
21 November 2024
Unprompted review
Due to the finals problems
Sorry but I never fought that I won't be able to be a part of the company.i decided to cancel my membership card due .
14 November 2024
Unprompted review
My issue was addressed and resolved…
My issue was addressed and resolved extremely quickly and on a very professional way. Great service all around.
11 February 2025
Unprompted review
Follow up call
13 February 2025
Unprompted review
So helpful & attentive
7 February 2025
Unprompted review
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