Posh Peanut Reviews 381

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, kindness, and professionalism. Many people appreciate the quick response times and efficient resolution of issues, leading to a smooth overall experience. Consumers also frequently commend the high quality and softness of the products, noting their adorable designs and durability. However, some customers mentioned that the product material can be thin. Additionally, a few people were dissatisfied with the return policy, specifically the $10 handling fee for returns, and some experienced issues with special gift codes not being honored.

What people talk about most

Customer service

Consumers express high satisfaction with customer service. Many reviewers highlight the quick response times... See more

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Order

Customers had positive experiences with order. Many reviewers praise the customer service for quickly... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I returned an item that was too big on me to posh peanut for a credit as they had a restocking fee. While I was not able to locate the gift card they had sent me via email, one quick email and an even... See more

Rated 5 out of 5 stars

I had an issue with currency pricing on an online order, and although it took a bit of back and forth to fully explain, Posh Peanut’s customer care ultimately handled it well. Queen was patient, kin... See more

Rated 5 out of 5 stars

I placed an order and noticed a few days later that I did not receive a confirmation email with order info . I reached out to customer service and received a response from Angela fairly quickly . Afte... See more

Rated 5 out of 5 stars

I just ordered a few onesies for my niece and I ordered them all in the wrong size🤦🏻‍♀️ luckily, when I emailed posh peanut’s customer service account I received an extremely fast response and they... See more


Company details

Information provided by various external sources

Baby Clothes by Posh Peanut are the perfect baby outfits for girls and boys. Shop baby swaddles, headbands, dresses, rompers, onesie's, and more. Shop now.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

381 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I recently made my first purchase from…

I recently made my first purchase from posh peanut, my daughter was given a couple of dresses before and love the material! I know some say it’s thin but my daughter has obsessively worn a ruffle twirl dress for 2 years and only just looks worn! It’s so soft which is perfect for my fussy clothes kid.
I had an item missing from my order, Cherry was so help and speedy getting another item sent out! Appreciate the quick and friendly service!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing comfort clothes and outstanding…

Amazing comfort clothes and outstanding customer service. So cute and comfortable. Thin, breathable comfort!! Styles are so cute! My first order didnt make it to me. Queen in customer service was extremely helpful and got the items to me with no friction. My daughter in law loves what we purchased for our granddaughter and is planning to purchase mother daughter items.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Problem solved. Overall good experience

The package containing my order was damaged in transit, and a couple items were missing upon delivery. Initially, I was really frustrated that there was not a phone number to call - to speak with a human. I was equally frustrated by the slow response time of the chatbot available to message on the website. However, I did have success using the inquiry form in the "Contact Us" section of the website. Shortly after submitting the form, I received an email from Cherry. She acknowledged my disappointment in the missing items, asked for some documentation (very reasonable), and was able to issue replacements for the missing items. While the solution was not "immediate" for me, I am happy that my issue was ultimately resolved. Cherry was helpful and solved my problem as quickly as the means of communication would allow. I've ordered from Posh Peanut for years, and to my memory this is the first issue I've had. Overall good experience with the brand and the people representing them.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Angela from the online customer service…

Angela from the online customer service team was so quick to reply and so kind! She knew my order was time sensitive for my daughter’s birthday and went out of her way to ensure it shipped and provided me with updates. She is an asset!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Great clothes and customer service

I am a huge posh peanut fan! Their clothes are really good quality and last a long time for my baby. I just recently found out what amazing customer service they have as well. Queen was great in assisting with cancelling an order I placed on accident.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently made an order and something…

I recently made an order and something happened during the checkout process and it made a double order.. I noticed it by getting two separate emails with two separate order numbers.. so I quickly reached out to customer service via email and was surprised at how fast I got a response and was handled .. the duplicate order was then cancelled and the other one is now on the way! Love Posh Peanut’s bamboo outfits.. they’re adorable and my 2 1/2 year old and 14 month old granddaughters are the most stylish kids ❤️

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Posh Peanut was having their Spring Sale, and of course I kept going back to order more. My orders were under the free shipping threshold, so I reached out to customer service to see if they could combine my orders and refund the shipping cost. Angela got back to me, and was able to refund two of the orders plus combine them. She was quick and efficient at getting back to me, and extremely helpful.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

This company has the best prints and products: their customer service team is amazing! For some reason I didn’t get a discount on one of my items I emailed them and within an hour got a response from Angela and she fixed the issue.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service and quality of clothing!

The customer service at Posh Peanut is incredible! Most recently, I was dealing with Angela and she was so incredibly helpful and accommodating!

My children and I absolutely love posh peanut- the quality and softness are unmatched. In fact, my daughter has become such a fan that she regularly checks if what she’s wearing is Posh Peanut before getting dressed, just because she loves how soft and comfortable it feels.

It’s rare to find a company that delivers both exceptional products and such thoughtful customer care!

We look forward to continuing to shop Posh Peanut!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, great customer service, and comfortable PJs. It's a little pricey but nice to treat yourself. I'm definitely going to grab a few more here and there.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I usually receive my Posh Peanut…

I usually receive my Posh Peanut packages very fast. So, when one of my orders hadn’t arrived, I reached out to customer service. Queen was able to confirm that my package was lost. She gave me options and I chose to have my package re sent. The shipping for my second package was SO fast. Queen was so nice and helpful. I can’t thank her enough! Thank you, Queen!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I have been a huge fan of posh peanut…

I have been a huge fan of posh peanut for over 6 years! Amazing quality and the service is amazing! Recently my package was lost and posh peanut never hesitated to help me thru the process and replacing my order. Amazing customer service and the product is the best!

31 March 2026
Unprompted review

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