Posh Virtual Receptionists Reviews 

excelent service

Very good service! Great team! Always prompt and professional. Thanks for everything!

We are finding that it is not as smooth when the VA are collecting the information. The patch through is great and its nice to have someone be answering the phone all the time. But it would be nice if it was more of a natural conversation feel when they are collecting name, phone number, email before patching through the calls

The other day - got a message of dead air - 2 minutes.
Ugh ... you're times are way too long.

I needed to adjust my plan, and it was done so quickly and efficiently. Thanks!

Blanca listened to my concerns and addressed them accordingly.

They are always a total pleasure to deal with

Jasmine Boyd, Client Services Specialist, has been such an immense help with our implementation of the POSH Virtual Receptionists service. She has been detailed, patient, and knowledgeable in addressing every concern, technical issue, and additional ask that we have presented her with. I am truly grateful for her help.

Always so willing to help and customize the service to fit the business needs

Easy, fast, solution that was effortlessly implemented here at my office.

So far, the changes we've asked has been implemented and we are still in the testing call phase. There might have been some challenges and confusion at first but we are hoping that everything goes smoothly moving forward.

Friendly prompt answering of calls. Great service.

Haley was very helpful and patient. She took with us and made sure she thoroughly understood our questions before responding. Her follow through was excellent and she also checked back in to make sure to address all concerns.

I've been using the service for about two years and I'm very happy with the service. Receptionists do a great job and the support staff always strive to help too

We recently contracted with Posh Virtual Receptionist, and we are beyond impressed with their service. A special shout-out to Kelsey, who was an absolute star to work with. Her professionalism and dedication to her work were evident in every interaction.

Kelsey consistently went above and beyond to ensure that all of our needs were met. She was not only efficient and reliable but also brought a level of warmth and personal touch to her service that made our experience truly exceptional.

Thanks to Kelsey and the entire team at Pos, we are able to focus on our core business more fully, knowing that we always have the necessary call coverage. They have set a new standard for virtual receptionist services, and we couldn't be happier with our decision to choose them.

Dalilah assisted a caller who expressed interest in our organization. She took the time to direct and show the caller where to locate the online application on our website. She truly went above and beyond to provide exceptional customer service. Well done!

Great and awesome service overall! Great at phone calls and great organization!

My experiences each time I have called POSH has been great. Everyone I have spoken to were very professional.

Today, I experienced customer service at its finest, thanks to Tristica from Posh. Dedicating a remarkable 2 hours to resolve my account issues, she was nothing short of extraordinary. Her understanding and flexibility were evident throughout our interaction, making me feel genuinely supported and valued.

Tristica's communication skills are impeccable – she's not just a great talker, but a delightful person to work with. Her ability to engage in a friendly, yet professional manner turned a potentially stressful situation into an enjoyable experience. It's clear that she excels in her role, showcasing both dedication and expertise.

Her approach was not just about solving a problem but doing so with a positive attitude that is both rare and commendable. Tristica is an asset to the Posh team, and her performance today went beyond a mere 5-star rating. She is amazing at her job, and it's evident in every aspect of her work. Tristica truly deserves all the praise and recognition for her exceptional service. Thank you for an outstanding experience!

Posh has made it so easy to trust an answering service. They were very easy to get set up with and are very specific in following the phone script. I would highly recommend them if you need an answering service! Great customer service, fast and efficient. No hidden fees and no gimicks!