Porta Delivery Reviews 

1,012
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 669 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and efficient service, noting the ease of their overall experience. Many appreciate the prompt and reliable delivery, often receiving timely updates on their shipments. People frequently commend the staff and drivers for being pleasant, helpful, and professional. The pricing is also highlighted as fair and competitive. Reviewers frequently mention the clear communication provided, contributing to a stress-free process from booking to delivery. The company is often recommended for its ability to handle various needs, transporting items with care, and many users express their intention to use the service again due to consistently high quality.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting the wonderful service from... See more

Service

Customers consistently note positive experiences with service, often describing it as brilliant, efficient,... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the drivers and teams for... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and competitive... See more

User experience

People report positive experiences with user experience, consistently describing it as simple, easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89... See more

Rated 5 out of 5 stars

Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the jo... See more

Rated 5 out of 5 stars

Excellent service from Porta Delivery.. Very fair prices, paid a small amount booking fee and the rest of the payment was taken automatically from my account upon delivery. Was informed goods ha... See more

Rated 5 out of 5 stars

I was very happy with the service and steady feedback with this company. A very nice courier with clean smart van and fair price I particularly liked the way the site deals with detailing the ite... See more


Company details

  1. Courier and Delivery Service
  2. Logistics Service
  3. Mailing Service
  4. Moving and Storage Service
  5. Shipping Company

Written by the company

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,012)

623 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Delivery Service

The website was so easy to navigate when booking the return of an unused bath tub. This was the largest item I have had to arrange a return and pay for myself.

My allocated moving partner collected the item on the agreed date/time and confirmation of the delivery was sent on the same day with a photograph. My refund has been processed from the online retailer the bath was being returned to.

I would have no hesitation using Porta Delivery again and would highly recommend them.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Five star service - would definitely use again

Fantastic experience using Porta. I received live updates on whatsapp for the collection and delivery. I bought an item on Facebook marketplace and the app even had the option to pay card and the couriers to pay the cash on collection (which I did not need to use but is a fantastic idea). In terms of timing, they were comfortably within the scheduled window, and delivered the item to me far ahead of the agreed schedule.

I will definitely be using them again.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely A1 service

I booked these guys to collect a van towbar from Southampton and bring it to me near Bristol. I wanted to keep the cost down, so gave them a 2 week window - they collected the next morning, then delivered it to me a couple of days later when they were heading in this direction. Fully insured service cost me £75 which, considering it was 30kg of awkward shaped load, I thought was very fair.
The courier was extremely polite, friendly, kept me up to date with progress so I knew exactly what time to expect him - he wasn't even phased by being stuck behind the binmen on our narrow road for 10 mins before he could get to my house.
If I'd paid twice the price I genuinely don't think I could have had a better service. I've saved the Porta app in my phone as my new go-to for awkward size and larger item deliveries.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Had a small early glitch in communication but recovered by the contractor Thijs who subsequently was excellent .And the umbrella aggregator Porta was fine and paymeny process smooth .Price was decent .Would recommend

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service, price and delivery

I was really happy with both the customer and delivery service provided. I chose Porta because they offered an affordably middle-of-the-road quote, and I paid for the insurance and text upgrade which is well worth it. I needed a heavy (200kg+) item nationally delivered, which had presented difficulties with other delivery services, but no issue for Porta.
When I was originally offered a delivery driver that didn’t quite meet the specification I had in mind (no tail-lift), I Whatsapped Porta and they immediately rematched me with a driver that did (tail-lift!)
The communication from the driver was really clear throughout, and my item was well cared for in transit. It arrived exactly as expected. The driver also helped move my item into the house carefully and considerately.
I should also add that I was a last minute booking - I managed to get an item collected within about 48hrs for no additional charge which is basically unheard of!
Five stars.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

I requested a 3 day slot for delivery…

I requested a 3 day slot for delivery to keep costs down. The item was picked up the next day Ed “the best courier ever”. Not only he texted the vendor apologising for not contacting the same day. He informed him
re the time slot. Ed also informed me about his ETA and was extremely courteous. We certainly more people like Ed. Anyvan had quoted £110 for a delayed service Porta Delivery did it for £70 within 24 hours. I am
not going anywhere else. 🙂🙂

4 May 2026
Unprompted review
Rated 5 out of 5 stars

The courier was fantastic

The courier was fantastic. Really nice chap. Very helpful. Communicated brilliantly with updates on ETAs. Couldn't ask for more. Many thanks!

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy to manage & careful on sofa installation

Easy to manage (the pick-up was remote from me, but asked them to give me a call/message on arrival to confirm that the sofa bed is there and looks like in the picture, after which I could send the money over). Everything went according to expectations and the guys were very careful to get the sofa in the 1st floor room without damaging anything.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Cambridgeshire to Kent

I had an item to be collected from Cambridgeshire and taken to Kent.

I asked for two men and a can and that is what I got.

Two very helpful and polite men carried the item onto the van for me and delivered it three days later exactly as I requested.

Excellent service.

Thank you.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I can not be more happy, Excellent service

I can not be more happy, I was skeptical on start when I paid as I did not hear about them, as much as the cheater anyhoovan company, they were fabulous. Great experience, my move was big, from Suffolk to York and I had a great experience with porta, I had so many items, and not only the quote was much lesser than cheater anyhoovan, the delivery guys were exceptional. My delivery guy, Mahidur, made the move so effortless and they were so nice. I would recommend them to anyone who is moving and needs such service.

24 April 2026
Unprompted review

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