popsells.com Reviews 2,225

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, extensive knowledge, and professional demeanor, making the entire process smooth and stress-free. The service provided is consistently described as top-notch, with many appreciating the efficiency and ease of transactions, often highlighting the seamless communication and support throughout. The user experience is also highly regarded, with many noting the clear guidance and prompt responses from the team. However, some people were dissatisfied with certain aspects of the product and communication. A few customers reported issues with product descriptions not matching the actual item, and some experienced significant delays in registration processes. Additionally, some reviewers mentioned poor communication, feeling that their concerns were not adequately addressed, and in a few instances, reported encountering rude or unhelpful customer service agents.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and support. Many... See more

Product

Customers had ambiguous experiences with product. While some reviewers expressed satisfaction, noting they... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a great experience from Cory my salesperson to Alcia my closer. They both are wonderfully friendly, extremely knowledgeable and helpful. Buying another RV can be very stressful, but these two too... See more

Rated 5 out of 5 stars

Bernie Peacock did a great job staying in constant contact through the entire process. Few transactions are without issues and those that arose were handled professionally by the PoP staff. Tracie Rob... See more

Company replied

Rated 5 out of 5 stars

Tricia Thompson with Pops RV did an amazing job. We had some challenges caused by the weather and she continued to help us through the process, all while continuing to keep us focused. I couldn't im... See more

Company replied

Rated 5 out of 5 stars

Our Pop’s team consisted of Gary Lochte “selling broker”, Ron Baker “ listing broker “ and Sandi Lake our” closing advocate “. They were right there with us the whole way from finding the perfect un... See more

Company replied


Company details

Written by the company

Pop Sells is the largest full-service, online marketplace featuring more than 7,000 RV and boat listings across America. We guide sellers and buyers through the selling or purchase process to provide a smooth, secure transaction. Our Team builds the industries best ads, will arrange showings and inspection, provide end to end guidance through entire sales and buying process, and full-service secure closing services to ensure a hassle-free selling and buying experience. Please feel free to call us with any questions and to connect with a Pop Consultant. (941) 200-1260. Pop has sold over 36,000 RVs and boats since 2009. Pop stands for Paid on Performance, so we only earn our marketing fee if we sell your boat or RV. We take professional photos and videos, write compelling ads and advertise your vessel all over the internet, including paid ads on Google, Facebook and Bing. If you are looking to sell your RV or boat, please call (941) 244-5777 or visit https://www.popsells.com/sign-up-to-sell-my-rv or https://www.popsells.com/how-to-sell-my-boat


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great service all around.

Alicia & Jeff where great to work with; easy going, professional, and they look out for you by weeding out the scammers. I would use their services again.

24 April 2026
Unprompted review
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Reply from popsells.com

Thank you for the great feedback, Jason! We’re so glad Alicia and Jeff made the experience enjoyable while also helping you feel confident and protected throughout the process. Congratulations on your sale; we would be happy to work with you again anytime!

Rated 5 out of 5 stars

Awesome support and communication

Awesome support and communication. You helped immensely with our loan and the lack of communication with our loan broker. What a gem both Alicia and jeff were from pop sells.

24 April 2026
Unprompted review
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Reply from popsells.com

Thank you so much for the kind words, Karl! We’re thrilled to hear that the Pop team was able to keep communication flowing and help everything come together smoothly. Thank you for choosing Pop!

Rated 5 out of 5 stars

It was a fantastic experience with Pops…

It was a fantastic experience with Pops RV. I was nervous about the online service since I've never heard of them but I'm glad I saw the ad. Sandra and Buzz's team were very helpful and took care of all my needs promptly and made the process easy it was like going to the dealer with them doing all the paperwork without the pressure of a salesman. I would recommend Pops RV to anyone buying in the market today.... Happy customer Geoff H. 😊

24 April 2026
Unprompted review
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Reply from popsells.com

Thank you for sharing your experience, Geoff! It’s wonderful to hear that the Pop team helped make the process comfortable, easy, and pressure-free for you. We’re so glad you gave Pop a chance and even happier to hear you’re now a happy customer. Enjoy your new RV!

Rated 5 out of 5 stars

I recently purchased a boat offered by Pop Yachts

I recently purchased a boat offered by Pop Yachts. As an inexperienced boater I had questions and Michael Rice our salesman was extremely helpful and gave me some great advice and insight as to what to do. Tricia Thompson our closing agent organized the entire process and made everything super easy. I’m ready to hit the water and I would certainly recommend Pop to anyone thinking about purchasing a boat. Great Experience

17 April 2026
Unprompted review
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Reply from popsells.com

Congratulations on your boat purchase, Anthony, and welcome to life on the water! We’re so happy to hear Michael was able to provide guidance and advice throughout the process, and that Tricia's support helped make everything come together smoothly. Thank you for trusting Pop with such an exciting milestone, and we hope you make plenty of great memories out on the water!

Rated 5 out of 5 stars

Mike Meindl and the Pop team were…

Mike Meindl and the Pop team were nothing short of amazing, guiding us through the process of a long distance purchase with a short window, making sure we had everything in place ready to drive home to TN from CO if we decided to buy (and we did!). This was our first RV purchase and they did everything they could to ensure it was smooth and had plenty of safeguards built in, in case we didn't move forward with the purchase. I will definitely be looking to work with the Pop team again for our next RV purchase.

Thank you Mike and Pop!

6 April 2026
Unprompted review
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Reply from popsells.com

Thank you for letting us be part of your first RV purchase! Coordinating a long-distance deal on a tight timeline can be stressful, so we’re thrilled Mike and the Pop team were able to help make everything feel prepared, protected, and manageable from start to finish. It’s especially great to hear you felt comfortable and supported throughout such a big decision. Wishing you many great adventures ahead — we’d love to work with you again down the road!

Rated 5 out of 5 stars

Hannah and Johan both did a great job

Hannah and Johan both did a great job. Hannah was tops on communication and staying on top of paperwork. Johan visited with me at the boat site and made sure that I had and answer to ALL of my questions.

3 April 2026
Unprompted review
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Reply from popsells.com

Thank you for the wonderful review, Fred! We’re so glad to hear that our team provided such a positive experience throughout your boat purchase. Great communication, attention to detail, and making sure every question is answered are all things our team takes pride in. We truly appreciate your kind words and thank you for trusting Pop!

Rated 5 out of 5 stars

In dealing with an Out of State seller

In dealing with an Out of State seller, Pops made the process very easy and worked with my bank to make the closing hassle free. Closing consultant Sandra Lake did n excellent job.

7 April 2026
Unprompted review
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Reply from popsells.com

Thank you for the great review, Larry! We’re so glad to hear our team was able to make your out-of-state purchase smooth and hassle-free. We truly appreciate your trust in Pop and wish you many great adventures with your new purchase!

Rated 5 out of 5 stars

A First Class RV Broker Start To Finish

I was quite apprehensive about buying a used RV from a private party due to the potential risk. I discovered the pre-owned RV I was looking for via Popsells.com and they made the process quite simple and straightforward every step of the way. I was impressed and highly pleased with each of the team members I worked with throughout the process. An excellent experience and have nothing but good things to say about them! Highly recommend them!

17 March 2026
Unprompted review
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Reply from popsells.com

Thank you for sharing such a thoughtful review, Gordon! We’re so glad to hear our team was able to make the process simple, transparent, and stress-free from start to finish. It’s great to know you had a positive experience working with each member of our team along the way. We truly appreciate your recommendation and thank you for choosing Pop!

Rated 5 out of 5 stars

My RV purchase was great

My RV purchase was great, Popsells went above and beyond any and all expectations. I would highly recommend them . Communication was great , they are constantly communicating and updating purchases processed

15 April 2026
Unprompted review
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Reply from popsells.com

Thank you for the amazing review, Nadia! We’re thrilled to hear your RV purchase experience exceeded expectations. Our team works hard to keep communication clear and consistent throughout the entire process, so it’s wonderful to know you felt informed and supported every step of the way. We truly appreciate your recommendation and thank you for choosing Pop!

Rated 1 out of 5 stars

We negotiated to a point where we all…

We negotiated to a point where we all agreed and our Broker said he would call us back the evening or the very first thing in the morning. We waited and no phone call? We also sent a person who stated he was a manager of the closing process Dave R. We emailed him and no call back. We also emailed our closing Co Ordinator, Tracy Howard, no response again. Paul Herman was our rep and Joseph Spadafina represented the seller, no call backs again. We wasted time and thousands in travel to turn around and have your commissioned salesman lie about getting back with you along with Pop Sells Colleagues. My advice be careful.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Everyone involved was absolutely…

Everyone involved was absolutely awesome. We had no problems getting help from anyone when we needed it. My wife and I will definitely use Popsells if we ever want to sell our boat or RV.

13 April 2026
Unprompted review
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Reply from popsells.com

Thank you for the fantastic review, Patrick! We’re so glad to hear you and your wife had such a positive experience with our team. We truly appreciate your trust in Pop and would be honored to help again anytime you’re ready to sell your boat or RV in the future!

Rated 5 out of 5 stars

Alishia

Alicia and Howard guided me perfectly through the buying process and made it feel simple and easy! Thanks to both of them for helping me make this purchase a pleasure 😊😊

6 April 2026
Unprompted review
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Reply from popsells.com

Thank you for the great review, Gary! We're so glad to hear that our team made the buying process simple and easy for you. Thanks for choosing Pop, and congratulations on your purchase!

Rated 5 out of 5 stars

Great experience!

7 April 2026
Unprompted review
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Reply from popsells.com

Thanks so much for the 5-star rating, Ethan! We appreciate your support and are glad you had a great experience.

Rated 5 out of 5 stars

April 2026 Boat buyer review

Was easy once we had a time and date for inspection. Pop took care of my titling per my request as well as provided a list of their preferred inspectors. All in all the transaction was smooth and closing is very fast if you come to the deal prepared.

3 April 2026
Unprompted review
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Reply from popsells.com

Thank you for sharing your experience, Mitch! We’re glad to hear the process went smoothly and that our team could help coordinate everything from inspections to titling. We’re happy we could make the closing process as easy and efficient as possible for you. Thank you for choosing Pop, and congratulations on your purchase!

Rated 5 out of 5 stars

Tracy made my closing experience stress…

Tracy made my closing experience stress free and easy. She was there throughout the whole process and even called me to follow up to ask if I had any questions or concerns.
When I would call her to ask several questions she was always available to answer my questions. We closed on 3/25/26 and I received my all my documents the very next day which was unbelievable.
In todays age of sub-par customer service in this world it was a breath of fresh air to have someone like Tracy at Popsells make my closing experience second to none.
I know 5 stars is popsells max stars for excellence.
Tracy deserves 10 stars she’s the best.

20 March 2026
Unprompted review
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Reply from popsells.com

Thank you so much for the incredible review, George! We’re thrilled to hear your closing experience was stress-free and easy. Providing responsive communication and exceptional customer service is exactly what we strive for, and it’s wonderful to know Tracy went above and beyond to make such a positive impact. Thank you again for choosing Pop, and congratulations on your purchase!

Rated 1 out of 5 stars

Based on my experience

Based on my experience, I would not recommend selling or buying an RV through this company. I worked with Paul Hardensen, Frank Skaw, and his friend with the mustache, the process raised several concerns for me. Rather than allowing normal due diligence—such as viewing the coach, test driving it, having an RV tech inspect it, or even submitting an offer first—they seemed focused on getting paperwork signed immediately, along with titling information and a deposit. I was also told the deposit was refundable, which later became unclear. They just continued to play games and pass me around 3 various sales reps, to try and psychologically get me to break. It was the same song & dance for almost 2 weeks.

The fact that a buyer cannot properly see the coach or submit an offer before being pushed into those steps created more red flags than a Chinese Parade.

30 March 2026
Unprompted review
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Reply from popsells.com

Thank you for your feedback. We’d like to clarify a few important points about our process.

Buyers are not required to submit an offer or place a deposit in order to view a unit. Showings, test drives, and independent inspections are all encouraged as part of proper due diligence in our buying process. When an offer is submitted, it is entirely non-binding, and any deposit remains fully refundable until the buyer provides final acceptance of the unit. These steps are designed to protect both buyer and seller and ensure a secure, transparent transaction—not to create pressure.

Our team aims to provide clear guidance throughout the process, and we regret any misunderstanding regarding how this works.

Rated 5 out of 5 stars

The broker Elle Morrison

The broker Elle Morrison, who coordinated and helped complete the deal was simply fantastic.
Her communication was always timely. She helped to smooth over a couple minor issues and ultimately, she was the reason I felt confident enough to be wiring a significant amount of money to a company I had no first hand experience with, and was 2 states away.

In addition to Elle, the finance gal, Lauren was equally great at communication. Everything was completed as promised. Paperwork was delivered to me in most convenient way possible.

Overall, Elle and Lauren were superb. I would work with these individuals and this company again, without hesitation.

26 March 2026
Unprompted review
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Reply from popsells.com

Thank you for taking the time to share your experience, Kevin! We’re so glad to hear that Elle and Lauren provided the level of communication and support needed to make you feel confident throughout the process. We truly appreciate your trust in our team, and we’d be happy to work with you again anytime. Enjoy your new purchase!

Rated 5 out of 5 stars

Process

My experience with Pops have been very smooth selling. Communication between advocates was my biggest concern but Pops have exceeded that. Shout out to Hannah Kelly for making things happen

24 March 2026
Unprompted review
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Reply from popsells.com

Thank you for sharing your experience! We’re happy to hear your sale went smoothly and that communication across the team helped put your mind at ease. We’ll be sure to pass along your kind words to Hannah—she’ll really appreciate it. Thanks again for working with Pop!

Rated 5 out of 5 stars

Pop RV is exceptional!

Pop RV was so easy to work with, kept me up to date with weekly progress reports and were very responsive once an offer was made. My experience was top-notch, everyone was so nice and very professional and they were a pleasure to do business with. Thanks Pop RV!

13 March 2026
Unprompted review
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Reply from popsells.com

Thank you for the wonderful review, Doreen! We’re so glad to hear that you found the process easy and that you felt well-informed every step of the way. It’s great to know you had a top-notch experience with our team. We truly appreciate your kind words and thank you for choosing Pop!

Rated 3 out of 5 stars

Items in listing did not work!!!

I drove 15 hrs to buy a boat that was ill represented. I was hoping that buying out of state having a Pop Yachts representative would give me more peace of mind. I asked questions before driving out of state , like does the owner know of anything that does not work. I was told everything worked. I have a long list of things that do not work. There was a key high dollar item listed that did not work, but the owner did not tell us until we got there. It just turned out not to be a great deal and would have rather dealt with facebook marketplace.

14 March 2026
Unprompted review

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