popsells.com Reviews 2,225

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, extensive knowledge, and professional demeanor, making the entire process smooth and stress-free. The service provided is consistently described as top-notch, with many appreciating the efficiency and ease of transactions, often highlighting the seamless communication and support throughout. The user experience is also highly regarded, with many noting the clear guidance and prompt responses from the team. However, some people were dissatisfied with certain aspects of the product and communication. A few customers reported issues with product descriptions not matching the actual item, and some experienced significant delays in registration processes. Additionally, some reviewers mentioned poor communication, feeling that their concerns were not adequately addressed, and in a few instances, reported encountering rude or unhelpful customer service agents.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and support. Many... See more

Product

Customers had ambiguous experiences with product. While some reviewers expressed satisfaction, noting they... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a great experience from Cory my salesperson to Alcia my closer. They both are wonderfully friendly, extremely knowledgeable and helpful. Buying another RV can be very stressful, but these two too... See more

Rated 5 out of 5 stars

Bernie Peacock did a great job staying in constant contact through the entire process. Few transactions are without issues and those that arose were handled professionally by the PoP staff. Tracie Rob... See more

Company replied

Rated 5 out of 5 stars

Tricia Thompson with Pops RV did an amazing job. We had some challenges caused by the weather and she continued to help us through the process, all while continuing to keep us focused. I couldn't im... See more

Company replied

Rated 5 out of 5 stars

Our Pop’s team consisted of Gary Lochte “selling broker”, Ron Baker “ listing broker “ and Sandi Lake our” closing advocate “. They were right there with us the whole way from finding the perfect un... See more

Company replied


Company details

Written by the company

Pop Sells is the largest full-service, online marketplace featuring more than 7,000 RV and boat listings across America. We guide sellers and buyers through the selling or purchase process to provide a smooth, secure transaction. Our Team builds the industries best ads, will arrange showings and inspection, provide end to end guidance through entire sales and buying process, and full-service secure closing services to ensure a hassle-free selling and buying experience. Please feel free to call us with any questions and to connect with a Pop Consultant. (941) 200-1260. Pop has sold over 36,000 RVs and boats since 2009. Pop stands for Paid on Performance, so we only earn our marketing fee if we sell your boat or RV. We take professional photos and videos, write compelling ads and advertise your vessel all over the internet, including paid ads on Google, Facebook and Bing. If you are looking to sell your RV or boat, please call (941) 244-5777 or visit https://www.popsells.com/sign-up-to-sell-my-rv or https://www.popsells.com/how-to-sell-my-boat


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Sandra went above and beyond to get…

Sandra went above and beyond to get everything closed. She even followed up on some post closing items.

30 January 2026
Unprompted review
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Reply from popsells.com

We truly appreciate your 5-star review, Lynne! It’s wonderful to hear that Sandra provided such attentive support throughout the closing process. Thank you for recognizing her efforts and for allowing Pop to be part of your transaction!

Rated 5 out of 5 stars

Tricia handled all the details

Tricia handled all the details, even assisting with details the we should have prepared.

16 January 2026
Unprompted review
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Reply from popsells.com

Thank you so much for the 5-star review! We’re thrilled to hear that Tricia took such great care of you and went above and beyond to help with every detail. We truly appreciate your kind words and your trust in Pop!

Rated 5 out of 5 stars

Streamlined Transaction

First of all, it was a long sales cycle due to my fault. I didn't have a trailer (didn't know I needed one for resale) and I had a dash gauge issue. But, Pop was able to come through with a buyer.

Once they had a buyer, I worked with Trish Thompson on the closing. We were able to close the deal in less than 48 hours. This is from sea trail to wired funds. Note - the transaction was was done virtually. Trish held my hand through all the paperwork that needed to be handled and was available if I needed anything.

Again, sea trail to payout in 33 hours. Thanks Trish.

15 January 2026
Unprompted review
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Reply from popsells.com

Thank you so much for the fantastic review, Tim! We truly appreciate your transparency about the process and are so glad we were able to help navigate the challenges along the way and ultimately secure a buyer for you.

Thank you again for trusting Pop with your sale!

Rated 5 out of 5 stars

I came to PopSells as a result of an…

I came to PopSells as a result of an email they sent after I advertised on RV Trader. Boy, am I glad they reached out because their wealth of knowledge and streamlined process were immense resources in finding a new owner for the RV. Aaron Smith was my initial contact, and he guided me to provide the information he needed of specs and to establish the selling price point. He is professional & knowledgeable, responded to emails timely & I cannot say enough good about him! I recommend PopSells to anyone looking to sell an RV or boat, as they have the process nailed down to bring winning results.

23 December 2025
Unprompted review
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Reply from popsells.com

Thank you so much for the 5-star review and for sharing your experience, Marla! We’re thrilled to hear that our outreach and process helped make selling your RV a smooth and successful experience. We truly appreciate your recommendation and your trust in Pop. Please don’t hesitate to reach out if we can assist you again in the future!

Rated 5 out of 5 stars

Smooth and Simple

Dave was my first point of contact and was friendly and engaged and helped me make the right choice.

Alicia was my second contact and was so generous with her time, explaining everything in detail and helping me when I was confused.

Steve was the area rep and was knowledgeable, friendly and efficient.

I highly recommend PopSells for anyone who wants people on their side who really know what they’re doing to take care of getting information and completing forms instead of guessing and hoping for the best.

9 January 2026
Unprompted review
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Reply from popsells.com

Thank you for the wonderful review, Beverly! We’re so glad to hear that each team member you worked with played a meaningful role in making your experience a positive one. It’s great to know their knowledge, responsiveness, and willingness to take the time to explain each step helped you feel confident throughout the process. We truly appreciate your recommendation and your trust in Pop!

Rated 5 out of 5 stars

Full Service Broker

I remain very impressed by the prompt and professional way my interest in a particular listing was handled. I’d not even heard of POP before I inquired about a motorhome just before Christmas. The Chessa Team of Joe & Chrissy Chessa locked on and remained available to me right through the holidays. They made the entire process manageable via my cell phone including making an offer, scheduling an inspection with the seller, attending the inspection, accompanying the test drive, putting me in touch with the closing department, and handling my decision. The entire time, Joe and Chrissy were cheerful, upbeat and at the ready to help in any way. In addition to being just plain fun to talk to, they were well versed in their ability to explain options and suggest solutions.
I was also helped significantly by Tricia Thompson, Closing Advocate and by Angie Long, Accounting.

Should I find myself shopping RVs again, I’m certainly starting with POP and Team Chessa!

23 December 2025
Unprompted review
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Reply from popsells.com

Thank you so much for taking the time to share such a thoughtful review, Bruce! We’re thrilled to hear how impressed you were with the prompt and professional support you received, especially during the holiday season. We sincerely appreciate your kind words and your trust in Pop. If you ever find yourself back in the market for an RV, we’d be grateful for the opportunity to work with you again!

Rated 5 out of 5 stars

First time RV buyer

Brad Jones was a fantastic advocate for us throughout the whole process of purchasing our first RV. He, Mike Meindl, and John F were very reliable and easy to communicate with. We are very pleased with the whole experience.

15 December 2025
Unprompted review
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Reply from popsells.com

Thank you for sharing your experience! We’re thrilled to hear that our team made your first RV purchase smooth and enjoyable. We truly appreciate your trust and are so glad you’re pleased with your experience!

Rated 5 out of 5 stars

Stress free

You know, when you start with you don't know what to expect. Well, I had know idea how helpful they have been in making a fast and easy task for me. Perfect communication and closing service. I will use them again.

4 December 2025
Unprompted review
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Reply from popsells.com

Thank you so much for your kind words, Ed! We’re thrilled to hear that the process was smooth, easy, and exceeded your expectations. We truly appreciate your trust and look forward to working with you again in the future!

Rated 1 out of 5 stars

Was looking at a boat for sale in…

Was looking at a boat for sale in Sarasota, FL, boat had been for sale for quite a long time . When I called to schedule a survey and make a deposit the next morning someone had beat me to it. Now the broker lied about the listing and lied about deposit being paid wired thru a bank on Saturday, now I have 2 business accounts thru PNC and they don't do business or wire money on Saturday. This whole thing stinks to high h#ll ,and I don't do business with liars . His name is Mike on pop and works lower florida.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I Am 76 and therefore I Have worked…

I Am 76 and therefore I Have worked with many people during my professional and personal life. Sandra Lake is a true professional in every since of the word. Honest, hard working, very responsive and customer service oriented 1,000,000%. She deserves a big raise and a big bonus. You are fortunate to have Sandra on your team!!!
Speed Collingsworth

20 November 2025
Unprompted review
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Reply from popsells.com

Thank you so much for taking the time to share this amazing review! We’re thrilled to hear how positive your experience was and truly appreciate your kind words about Sandra. She is an exceptional part of our team, and we’re glad her responsiveness, professionalism, and care made such a strong impact on your experience.

Thank you again for choosing Pop — we’re grateful for the opportunity to work with you!

Rated 5 out of 5 stars

Outstanding service!

Tricia was wonderful in walking me through the purchase process. There were a few times I wasn't sure what needed to be done and she patiently walked me through them. In short, she made the purchase and closing a stress-free experience.

19 November 2025
Unprompted review
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Reply from popsells.com

Thank you so much for the wonderful review, Mark! We’re glad to hear Tricia was able to guide you through each step and make the purchase and closing process stress-free. We truly appreciate you choosing Pop, and we hope you enjoy your new RV!

Rated 4 out of 5 stars

The team was very helpful in answering…

The team was very helpful in answering all my questions. Frank has offered to help me drive me first road experience with this wide hood.
Always a gentleman, I wish more sales man were the same.

15 November 2025
Unprompted review
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Reply from popsells.com

Thank you so much for the review, Michael! We’re glad to hear our team was able to answer all your questions, and it’s wonderful to know Frank made such a positive impression.

Rated 5 out of 5 stars

Pop Roxx

Pop Roxx! I am not one to write reviews, however the service they provided is deserving of one. From Capt. Mark, Bradley, Kate, Megan and Team I could not have asked for better service. The transaction seemed complex to me, however they made it simple. The follow up is A+ and I would recommend you use them for your RV or Marine purchase.

30 October 2025
Unprompted review
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Reply from popsells.com

Thank you so much for the amazing review, John! We’re thrilled to hear that the team were able to make a complex transaction feel simple and well-supported. We truly appreciate your recommendation and are grateful you chose Pop. Enjoy your new purchase, and thank you again for taking the time to share your experience!

Rated 5 out of 5 stars

Very pleased with how smooth this…

Very pleased with how smooth this transaction went. We had never heard of POPS RV, and were a little confused at first. We found our used class a Winnebago on RV TRADER, it’s was brokered through POPS. They set up appointment to view, We then made an offer and Pops handle the negotiation. I did my own inspection, once this was all complete we wired the funds, I picked up RV and was overnighted all paperwork the next day. VERY EFFICIENT!!!!. 5 star, TY

12 November 2025
Unprompted review
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Reply from popsells.com

Thank you for the fantastic review, Jeff! We’re thrilled to hear your transaction was smooth and efficient. It’s great that our team could guide you through the process and make your purchase seamless. Enjoy your new RV, and we truly appreciate you choosing Pop!

Rated 5 out of 5 stars

Capt. Mark E. and Tricia handled everything efficiently…

Capt Mark E. and Tricia handled everything efficiently and kept in contact with us throughout the process. Great experience and so appreciated since this was our first time buying an RV through a broker. Highly recommend Capt. Mark and Tricia from POP’s.

30 October 2025
Unprompted review
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Reply from popsells.com

Thank you so much for the wonderful review, Jean! We’re thrilled to hear that Capt. Mark and Tricia made your purchase a smooth and positive experience. We truly appreciate your recommendation and are glad we could help guide you through the process. Enjoy your new RV!

Rated 5 out of 5 stars

The process was very easy dealing with…

The process was very easy dealing with everyone at Pop. Bernie was awesome, and although the seller was a good guy, I was happy to have Bernie involved. It just made the entire process easier.

25 October 2025
Unprompted review
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Reply from popsells.com

Thank you for the great review, James! We’re happy to hear the process felt easy and that Bernie made the experience even smoother. We appreciate the chance to assist with your purchase and are glad everything went well. Enjoy your new RV, and thank you for working with Pop!

Rated 5 out of 5 stars

Popsells did a great job for us

Popsells did a great job for us. Their handling of the closing process with the need to payoff a loan and the buyer financing part of his payment was well done and easy for us as sellers. From our sales rep, Bo Adams to our closing coordinator, Sandra Lake everyone was well informed, helpful and professional.

31 October 2025
Unprompted review
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Reply from popsells.com

Thank you so much for the fantastic review, Becky. We’re truly pleased to hear that the process was smooth and that our team was able to support you every step of the way. We truly appreciate the opportunity to help with your sale — thank you for choosing Pop!

Rated 5 out of 5 stars

Great Team!

We have never purchased a large RV and definitely sight unseen. Working with POP was terrific. They were very professional, putting us in contact with inspectors and financing. Thank you POP!!!

30 October 2025
Unprompted review
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Reply from popsells.com

Thank you for sharing your experience, Betty! We’re thrilled to hear that our team made your first large RV purchase, even sight unseen, smooth and professional. We appreciate your trust in Pop and are so glad everything went well!

Rated 5 out of 5 stars

A great company to work with!

Paul and Sandra were amazing from the first contact! Paul went above and beyond to answer any and all questions my husband and I had for the boat sellers (which we had alot of lol). Paul negotiated a great price we were comfortable with and Sandra made sure all the paperwork was sent correctly and immediately. Sandra helped us through every part of the boat buying process to make it so smooth. Paul was there for the inspection and even bought us all pizza and sodas because we were longer than expected. I highly recommend using this company (especially Paul & Sandra) when selling or buying a boat.

24 October 2025
Unprompted review
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Reply from popsells.com

Thank you for the fantastic review, Michelle! We’re thrilled to hear that Paul and Sandra went above and beyond to make your boat buying experience smooth and enjoyable. We appreciate your recommendation and are so glad you had such a positive experience!

Rated 5 out of 5 stars

Great purchase experience

Sandi and Jeff made this purchase experience as good as possible. They were there whenever I had questions and went above and beyond to get my new RV to me in my timeline. That wasn't easy! Thank you all.

25 October 2025
Unprompted review
popsells.com logo

Reply from popsells.com

Thank you for the wonderful review, Ken! We’re so glad to hear that Sandra and Jeff went above and beyond to make your RV purchase smooth and in your timeline. We appreciate your kind words and are thrilled you had such a positive experience!

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