Polocom Reviews 

56
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a wifi jammer for £46 and it went to a different address to mine. The shop is not answering me on messages, whatsapp or email. Sadly I think this is a scam shop

Rated 4 out of 5 stars

Stresfull it was as it was late one week and i was blocked from site however i recived it so no complaits here ty could deal without the unnecesary one week delay stres

Rated 1 out of 5 stars

Be careful with polo com.store , or polo com.shop they are a massive scam, they do not reply mails and if they do they make you believe you's have been shipped NOTHING is right there , if you have pa... See more

Rated 1 out of 5 stars

Ordered an item on 9th march received receipt when tried to track the item it said no order found so it looks like I've been scammed so DO NOT BUY FROM THIS COMPANY.

Company details

  1. Locksmith
  2. e-Commerce Solution Provider

Written by the company

Polocom provides professional locksmith tools, signal jammers, and vehicle equipment for locksmiths, security enthusiasts, and individuals. Serving customers worldwide, we deliver reliable, high-quality solutions for safety, privacy, and emergency needs.


Contact info

2.1

Poor

TrustScore 2 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(56)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Encrypted Phone

I ordered the encrypted phone and it works perfectly. It was delivered on time handled with care and the quality exceeded my expectations. Kudos to the Polocom team for their excellent service!💙💙

15 August 2025
Unprompted review
Rated 1 out of 5 stars

you sent me wrong cable

you sent me wrong cable, i try to contact you many times, nobody answer me.
#2751, you sent me wrong cable,
please check my email

15 August 2025
Polocom logo

Reply from Polocom

Hi, we have ship you the correct product, send us a message by whatsapp please : ‪+1 (903) 275‑7190‬

Rated 5 out of 5 stars

I had a great experience with Polocom

I had a great experience with Polocom! Their tools are exactly as described high quality, reliable, and effective. The shipping was fast, and the items were well-packaged. Customer service was responsive and helpful when I had a few questions, and I appreciated their quick follow-up. Overall, I’m very satisfied with my purchase and will definitely come back for future needs. Highly recommended!

5 August 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience shopping…

I had an excellent experience shopping at Polocom.shop! The website was easy to navigate, and I found exactly what I needed. The product I purchased was of high quality and was delivered on time. Customer service was also very responsive and helpful when I had a quick query. I highly recommend Polocom for anyone looking for reliable products and excellent service. Will definitely shop here again!

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Ordered from these guys again back in…

Ordered from these guys again back in March , package never arrived, I have sent multi emails with no response!
Lost my money, bad service 😏

22 March 2025
Unprompted review
Polocom logo

Reply from Polocom

Hi, please share us your order number , have you send a mail to our company or by our whatsapp ? Whatsapp: ‪+1 (903) 275‑7190‬

Rated 1 out of 5 stars

I never received my package

I never received my package, my 1000 euros are gone. Stay as far away from polocom as possible, it is a scam!

1 May 2025
Unprompted review
Polocom logo

Reply from Polocom

Hi, please send us your order number

Show reviews in all languages. (56 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look