It is awesome, what is possible in these times. No one was able to see, how fast and in which quality such things are working proper today... interesting to see, which crazy things will the future b... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good generation of images. Text to Image is good, but the text must be very detailed toget exactly what you want. The free plan is nice, but I will be buying the upgrade.
Company replied
I used the basic version, it is sufficient. I am up set about the profession mode, it Made a video with too light, extremely clear light, it was not necessary, I love expected much better with “ profe... See more
Company replied
When I first started using Pollo, there was little restrictions, age limits but that was about it. Now the idea of a NSFW image is not allowed. This is disapointing. When did the rule change?
Company replied
Company details
Written by the company
Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps. Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Contact info
Singapore
- support@pollo.ai
- pollo.ai
4.4
Excellent
3K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The text to image is good
The text to image is good, however you have to be specific to get exactly what you want done.
20 April 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
very amazing!!!!
8 April 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
the questionnaire keeps popping up…
the questionnaire keeps popping up every time i log in, although I filled it out a gazillion times, so annoying.
19 April 2026
Unprompted review
Reply from Pollo AI
Hello,
Normally, once the questionnaire is completed, it won't be opened multiple times. You can provide your email address to our customer service staff, and we will also need your questionnaire account.
Please feel free to contact us with any questions.
Paid for 1 year and in 2 months i had…
Paid for 1 year and in 2 months i had great prompts and polo ai messed it up..i stated rain outside only..well it rained in and out..they zoom and pan there videos so looping is bad..i lost 4 videos..that 1000 credits..so ya im pissed off..i dont think they do refunds...well well well...just did the ultimate masterpiece prompt and they messed it up AGAIN!!!!!never again will i deal with this site..IM OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
18 April 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
Have a good day
best ai ever
26 November 2025
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Its a great product
Its a great product. I used to spend hours on this tool but now its new features is saving me time on their platform too.
7 April 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Bad bad bad bad bad
17 April 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
Have a good day
u wont let me do what ever i want and…
u wont let me do what ever i want and im trying to do things that i like to do
17 January 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
Good experience overall
16 April 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
excellent I trust it
15 April 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
You have to know the image like where…
You have to know the image like where is right to left to for correct prompts. Seems like using a lot of trial-and-error credits.
14 April 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
Have a good day
shitty site
15 April 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
Have a good day
super easy!!
13 April 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Worst generator ever.
Worst generator ever.
Do not use their services. Their billing system is broken. The quality is bad and they pay for their reviews.
13 April 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
Have a good day
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
great to use
12 April 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Still too new to the prompt system.
12 April 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
If you encounter any issues regarding usage, please feel free to contact our customer service team for assistance.
We look forward to serving you again!
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Incredible possibilities
It is awesome, what is possible in these times. No one was able to see, how fast and in which quality such things are working proper today... interesting to see, which crazy things will the future bring.
The handling of Pollo AI is more than easy, You can earn credits for free by logging-in every day, invite friends, etc.
Unfortunately there is no possibility to create NSFW content, and many tries to generate a pic or vid went wrong and/or were rejected by system. Funny: AI generated picture cannot be taken as source, rejected by system, third party problems...
10 April 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Malafide tool
I only bought my subscription one week ago, but so far I am experiencing the following issues: 1. Credits are mysteriously vanishing 2. the email adress for support bounces and there is no way to contact the company 3. the tool does not work most of the time.
11 April 2026
Unprompted review
Reply from Pollo AI
Hello,
1. Currently, any purchased credits that remain unused cannot be carried over to the next billing cycle. Credits purchased via the app are valid for 7 days, while those purchased via the web interface are valid for 30 days. You can find this information at the bottom of the Pricing page.
2. Our email service has now returned to normal operation. If your credits have not expired due to the expiration of your subscription plan, please contact us so we can investigate your specific situation.
3. If you encounter any usage-related issues, please attach screenshots and send them to our customer support team.
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