Amazing experience! So much better than PickFu. The questionnaire build is so intuitive. Pricing package is easy to understand. No piling on of extra charges. Straightforward. The team approved right... See more
Company replied
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I love Pollfish. Their survey building tool is a little more intuitive than others I've used. The audience targeting and the filtering on completed surveys is really nuanced. I especially love their c... See more
Company replied
Very fast, efficient, and user-friendly which I appreciated. Prices were pretty rational too. Only complaint is that I definitely had some responses from people/robots that were copy and pasting words... See more
Company replied
Survey’s never pay Customer service says they have the right to decline at anytime. Even after you’ve completed it and they’ve taken your time, data and answers.
Company details
Written by the company
Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform. Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach. Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment. Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting. Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, apply filters and cross-tabulations, and share interactive dashboards. Pollfish also provides 24/7 human customer support, ensuring users can receive real-time assistance throughout survey setup, targeting, launch, and analysis. Pollfish prioritizes data quality through multi-layer fraud detection, device fingerprinting, duplicate prevention, behavioral quality checks, and attention filters. The platform adheres to GDPR-compliant data protection standards to ensure respondent integrity and reliable research outcomes.
Contact info
222 Broadway, 10036, New York, United States
- (646) 941-7655
- info@pollfish.com
- pollfish.com
4.1
Great
444 reviews
Replied to 69% of negative reviews
Typically replies within 24 hours
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Great. I’ll definitely use again in the future for
Great! Easy to use and set up. The results view is also simple to navigate and understand
23 March 2025
Reply from Pollfish Market Research Platform
Hi there!
We genuinely appreciate you sharing your thoughts about our platform and are thrilled to hear that you found it easy to use and navigate.
Reply from Pollfish Market Research Platform
Hi there!
We genuinely appreciate you sharing your thoughts about our platform. Your feedback means a lot to us!
The chat support made my experience…
The chat support made my experience seamless and they supported me with the technical stuff I didn't understand
26 March 2025
Reply from Pollfish Market Research Platform
Thanks, Delina, for the kind words and for taking the time to write such valuable feedback. Hope to see you again soon.
Solid platform, process, results, and price
I have used this platform ~10x over time and find the process easy, their review process helpful, and the insights I get from people valuable as I work through different product concepts in market research. Their pricing is more reasonable than other competitors I've looked into, and am happily going to continue using Pollfish.
19 March 2025
Unprompted review
Reply from Pollfish Market Research Platform
Thank you so much for taking the time to share your valuable feedback and kind words! We're glad we met your research needs and hope to see you again in the future!
Reply from Pollfish Market Research Platform
Hi Stephanie,
Thank you so much for taking the time to provide valuable feedback on our platform. We truly appreciate your kind words!
Fast and simply
Fast and simply to prepare a questionnaire. Unfortunately the only payment method that they accept is via credit card (bank transfer could be an useful option).
17 March 2025
Reply from Pollfish Market Research Platform
Hi!
Thank you for your feedback! We appreciate your suggestion about adding bank transfer as a payment option, and we'll definitely consider it as we continue to improve our service.
Reply from Pollfish Market Research Platform
Hi there!
We truly appreciate you sharing your insightful feedback about our platform! It’s fantastic to hear that Pollfish was able to meet your needs.
Your positive experience means a lot to us!
The results came through really…
The results came through really quickly, almost too quickly. It was easy to create the survey and the price seemed reasonable to me. Slicing and dicing the data was easy and provided great insights.
6 March 2025
Reply from Pollfish Market Research Platform
Hi Craig,
Thank you for your feedback! Our platform is designed for fast, high-quality data collection by engaging multiple respondents simultaneously. We're thrilled to hear the insights were valuable! If you ever need any help with your projects, don’t hesitate to reach out—we’re happy to assist.
Great customer service
26 February 2025
Reply from Pollfish Market Research Platform
Hello Lucas,
Thank you so much for your positive feedback! We're glad you had a great experience!
Reply from Pollfish Market Research Platform
Hello Eric,
Thanks for the kind words, and I appreciate the effort to write for us.
Great Product For Fast and Affordable Research
Will use again. Simple to use platform. AI plug in great for generating questions. Very affordable. Fingers crossed the results come back the way I want them to!
Update: Got my results back and WOW. The ability to cut data is phenomenal. What seems like clear answers from the market research can easily be stress tested by the ease of data analysis.
26 February 2025
Unprompted review
Reply from Pollfish Market Research Platform
Hello RB,
Thank you so much for the kind words. We value your positive experience and are glad that we met your research needs.
Wish I knew about this sooner!
Great experience launching first survey today to quickly get potential user feedback on a new business concept. Pollfish was easy to use & is the fastest method I've seen to get actionable insight. Will return!
26 February 2025
Unprompted review
Reply from Pollfish Market Research Platform
Thank you so much for your kind words! We are excited to work with you again in the future!
It's so easy to collect the data at a…
It's so easy to collect the data at a reasonable price. And the team is great at answering queries and launch my study.
24 February 2025
Unprompted review
Reply from Pollfish Market Research Platform
Hello Kailing,
Thank you so much for the kind words and for taking the time to share your valuable feedback on our platform; we're glad that we met your research needs and are able to help you out with your queries.
I am 100% satisfied by this company
I am 100% satisfied by this company. I can highly recommend it because of fair prices and accurate data. Best on market on my opinion
17 February 2025
Unprompted review
Reply from Pollfish Market Research Platform
Hello Valerii,
Thank you so much for taking the time to share your valuable feedback on our platform!
We're happy to hear that we successfully met your research needs and for the recommendation.
Cheaper than SurveyMonkey
Cheaper than SurveyMonkey. Their platform is intuitive and their support was super quick to respond.
13 February 2025
Unprompted review
Reply from Pollfish Market Research Platform
Hello Melissa!
Thank you so much for taking the time to share your valuable feedback on our platform!
We’re glad Pollfish met your needs with ease and affordability. We value your positive experience!
Very valuable feedback from the only…
Very valuable feedback from the only platform that I trust to reliably run my surveys to the audience I want.
30 January 2025
Reply from Pollfish Market Research Platform
Thank you so much for your kind words. It is really nice to hear that you enjoy and value our platform, we appreciate your feedback!
Reply from Pollfish Market Research Platform
Hello,
Thank you so much for your positive feedback! We're glad you had a great experience!
Much more affordable than all the…
Much more affordable than all the alternatives I found, and I had all my results ready within just a couple of hours.
16 January 2025
Reply from Pollfish Market Research Platform
Hello Beth!
Thank you so much for taking the time to share your valuable feedback on our platform!
We’re glad Pollfish met your needs with ease and affordability. We value your positive experience!
Fast, Proofed and Detailed
Pollfish proofed the survey and caught an error in the setup that would have impacted results. The final report was incredibly fast and included more demographic data than I expected.
21 January 2025
Unprompted review
Reply from Pollfish Market Research Platform
Hi Jim!
Thank you so much for taking the time to provide valuable feedback on our platform! We’re glad the process was smooth for you!
Not transparent
Relatively easy to use, would like more transparency around how pricing works, and how they source respondents.
Survey was completed within one minute, I find this difficult to believe so I am not 100% on the quality of respondents.
21 January 2025
Unprompted review
Reply from Pollfish Market Research Platform
Hi Danielle,
Thank you for sharing your valuable feedback. We’re glad to hear you found our platform relatively easy to use!
We understand your concerns regarding pricing transparency and respondent quality. Our support team would be happy to provide you with more detailed information about our pricing structure, how we source respondents, and our quality assurance systems.
To address your point about survey speed, we distribute each survey to a larger pool of respondents than the requested completes, ensuring faster completion rates while maintaining quality. If you have any additional questions or would like to learn more, please don’t hesitate to reach out to us.
We’re here to help and would love to assist you further.
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