Polar Credit Reviews 

239
•
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I was having issues getting approved for credit elsewhere. Polar credit helped us out. You can borrow as much or as little as you can afford each time from the credit you are approved for. I would r... See more

Company replied

Rated 5 out of 5 stars

Amazing. Borrow what you need they take min payment each month but you can pay extra on top. Interest isn't too high either. Def recommend. Def affordable compared to others

Rated 5 out of 5 stars

Absolutely amazing company! Staff are always so helpful and they are professional at all times. The service offered is amazing and nothing is too much for them to do. Repayments are set up with no has... See more

Company replied

Rated 2 out of 5 stars

The application process was okay, the money was available immediately, HOWEVER they LIED to me and said if I repaid my whole balance they would increase my limit, I asked them if they are SURE, they g... See more

Company details

  1. Non-Bank Financial Service
  2. also in
  3. Alternative Financial Service
  4. Financial Institution
  5. Loan Agency

About Polar Credit

Written by the company

New, simple way to access revolving credit. We are a reliable direct lender for your ongoing credit needs.
Representative example: Amount of credit: £1200, interest rate 49.9% pa (variable) and 1.65% transaction fee. Representative 68.7% APR (variable).

Contact info

3.9

Great

TrustScore 4 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.9

All reviews

(239)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy

Quick and easy, when credit is available on my polar account I could transfer to my bank account instantly

31 October 2023
Polar Credit logo

Reply from Polar Credit

Hi Dan,

Thank you for your kind words!

We are so pleased to hear that you like our service.

Kind regards,
Polar Credit

Rated 1 out of 5 stars

This company never responds to your…

This company never responds to your email complaints and believes there were more than 28 days in February. Take direct debit payments from your account when you have already paid

31 October 2023
Polar Credit logo

Reply from Polar Credit

Hi John,

We are so sorry to see your 1 star review.

Our team are committed to providing excellent customer service and we want to assist you. If you are able to email info@polarcredit.co.uk, we will be happy to help.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Excellent service

3 October 2023
Polar Credit logo

Reply from Polar Credit

Hi Gillian,

Thank you for taking the time to share your review!

We are so pleased to hear that you like our excellent service.

Kind regards,
Polar Credit

Rated 4 out of 5 stars

Very easy application and app

Very easy app
To use and easy to withdraw and pay funds

3 October 2023
Polar Credit logo

Reply from Polar Credit

Hi JF,

Thank you for sharing your experience with us.

We are so pleased to hear that you like our service!

If there is anything that would take your review from 4 star to 5 star service, we'd love to hear more from you. You can email info@polarcredit.co.uk with any recommendations. Your feedback is really important to us and we will use it to improve our service.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Brilliant company!!

2 October 2023
Polar Credit logo

Reply from Polar Credit

Hi Kathleen,

Thank you for your lovely review!

We are so happy to hear that you like our service.

Kind regards,
Polar Credit

Rated 1 out of 5 stars

Avoid ,very poor website to…

Avoid ,very poor website to negotiate,only way these can stay in business is to charge extorti na are rates,im surprised still trading

22 September 2023
Unprompted review
Polar Credit logo

Reply from Polar Credit

Hi Sophie,

We are so sorry to hear that you didn't like our website.

As a responsible lender we want to make sure that our customers are fully informed and we have worked hard to ensure that our site provides all the information necessary. We appreciate your feedback and we are always open to making improvements to the website so do let us know if you have any recommendations and our team will look into implementing them. You can contact us by emailed info@polarcredit.co.uk

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Happy customer

Polar credit is great

2 September 2023
Polar Credit logo

Reply from Polar Credit

Hi Mandy,

What a lovely review!

We are so pleased that you are happy and like our great service.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Polar Credit is a no nonsense lender

Polar Credit is a no nonsense lender. If you have a payment problem it is dealt with sympathetically. I would recommend Polar Credit for short term loans.

2 September 2023
Polar Credit logo

Reply from Polar Credit

Hi Susan,

Thank you for taking the time to share your experience!

Our team our committed to helping our customers and we will pass on your kind comments. We are happy to hear that you would recommend our service.

Kind regards,
Polar Credit

Rated 2 out of 5 stars

Very long application

Very long application, not very mobile friendly and sends emails and asks you to read so much pre-contract information. Not as user friendly as other sites. Disappointing and time wasting when declined.

2 August 2023
Unprompted review
Polar Credit logo

Reply from Polar Credit

Hi Daniel,

We are so sorry that you didn't like our application process.

As a responsible lender we want to make sure that our customers are fully informed, however we understand that it can be disappointing when an application isn't approved. We appreciate your feedback and we are always open to making improvements to the site.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Quick easy and fast got me the money I…

Quick easy and fast got me the money I needed fast with no hassle easy to understand terms conditions and repayments easy to controll

4 July 2023
Polar Credit logo

Reply from Polar Credit

Hi Shane,

Thank you so much for sharing your lovely review of our service!

We are so happy to hear that you found our terms easy to understand and that your repayments were easy to control.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

With all due to my unexpected life…

With all due to my unexpected life crisis, you remain patience and understanding to my situation. So 5 star is really not enough for your hard work and your very good service.

1 July 2023
Polar Credit logo

Reply from Polar Credit

Hi Mrs Hines,

Thank you so much for your kind words!

We are so happy to hear that you appreciate our help and understanding. We will pass your comments on to the team.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Best ever

Best ever! Fast, efficient, reliable! Online! Recomend to everyone if required!
Good experience!

31 May 2023
Polar Credit logo

Reply from Polar Credit

Hi Asta,

Thank you so much for sharing your lovely review of your experience!

We are so happy to hear that you found our service fast, efficient and reliable, and we are very pleased that you would recommend us.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Great service

Great service, easy and straightforward.
Would be nice to have an increase option tho for extra emergencies

5 June 2023
Rated 5 out of 5 stars

Fast and reliable

Fast and reliable, affordable interests.

1 June 2023
Polar Credit logo

Reply from Polar Credit

Hi Tatyana,

Thank you so much for your lovely review!

We are so pleased to hear that you found our service fast, reliable and affordable.

Kind regards,
Polar Credit

Rated 1 out of 5 stars

Absolutely awful the site is terrible…

Absolutely awful the site is terrible gave up in the end avoid at all costs

27 May 2023
Unprompted review
Polar Credit logo

Reply from Polar Credit

Hi Mark,

We are so sorry that you didn't like our website.

We appreciate your feedback and we are always open to making improvements to the site. If you have any specific requests or comments we would love to hear them. You can email info@polarcredit.co.uk

Kind regards,
Polar Credit

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