CollectorParcels Reviews 200

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, including the mystery boxes and their contents, often highlighting the value for money and the excitement of the surprise items. Many consumers express satisfaction with their subscriptions, noting the consistent quality and enjoyable experience of receiving monthly parcels. However, some people were dissatisfied with the delivery service, reporting issues such as delayed orders, items not arriving, or discrepancies between advertised and actual delivery times. A few other people also felt that their orders were incomplete or that the contents of their mystery boxes were not as expected, leading to disappointment.

What people talk about most

Product

Users describe positive interactions with the product. Many customers express satisfaction with the mystery... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise quick delivery, good... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers highlight receiving... See more

Order

Clients share ambiguous opinions on order. While some customers received their orders as usual and were happy... See more

Subscription

Customers consistently note positive experiences with subscription services. Many reviewers express delight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought an ultra premium box as a one off to try out before deciding whether to register for a subscription When it arrived I was one booster pack short, and when I contacted PokeParcel Andrew was v... See more

Company replied

Rated 5 out of 5 stars

Loved my 1st mystery box, And got joltenon in an ace gem mint 10 couldn't believe it. Would recommend for anyone who loves collecting pokemon and likes a mystery box Fab customer service with qu... See more

Rated 5 out of 5 stars

I think it’s a brilliant idea and also the service is top tier Thank you ( but one little thing this month box was terrible I’m sorry ) but apart from that I love waiting every month to receive my par... See more

Rated 5 out of 5 stars

The parcel was better than expected Had a great selection of packs with some excellent cards and got a nice get graded 10 in there too so absolutely thrilled and can’t wait for my next one to arri... See more

Company replied


Company details

  1. Collectibles Store

Written by the company

The biggest, the best and frankly the most aesthetically pleasing TCG subscription box there is, period. Boxes, slabs and bundles all to your front door, every month. What is not to love? Each box is guaranteed booster packs and graded cards, we really are one of a kind.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

200 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Great items would love customisation

Great items, some weird add ons, would like to see more customisation like asking people’s favourite pokemon upon purchase to tailor it more to them, other than that amazing value and awesome items, came super fast too

23 January 2023
Rated 5 out of 5 stars

Gotta catch ‘em all

Absolutely loved everything about this product except the ankle socks I am a size ten adult for reference but the graded card was amazing having a base set squirtle as my first ever slab and the customer service was amazing all the way through

24 January 2023
Unprompted review
Rated 3 out of 5 stars

First box disappointing

I have been collecting for a while and really wanted a mystery box. I decided to get the most expensive one being the master box costing about 100. After opening this and roughly working out the cost of all the products i think its sitting at about 75-80 in value. And after they say value you get in box is almost on par to what you pay. Either i got unlucky or this is not the case. My other issue with this is that all the packs where just thrown in the box would be nice if they where in a envelope or something to stop them moving around in the box. Going to give 1 more go and see what the next one is like if the same ill stop the subscription.

20 December 2022
Unprompted review
CollectorParcels logo

Reply from CollectorParcels

Hi Adam, really sorry to hear you were disappointed with the box, we guarantee value in our boxes, and always strive to include new and exciting variations! If you drop me an email on oli@pokeparcels.com I will be very happy to explore this further with you and see if we got it wrong on this occasion.

Rated 3 out of 5 stars

My first box was very good and value…

My first box was very good and value for money but my second box wasn't so good so I'm giving it 1 more chance to see how well it goes

22 November 2022
CollectorParcels logo

Reply from CollectorParcels

Hey, really sorry to hear you were disappointed with the box, we guarantee value in our boxes, and always strive to include new and exciting variations! If you drop me an email on oli@pokeparcels.com I will be very happy to explore this further with you and see if we got it wrong on this occasion.

Rated 5 out of 5 stars

Bought this for my sons birthday..

Bought this for my sons birthday... he now used his pocket money for a subscription. For the price of a standard tin or collection box you get 3 packs, a graded card and usually sleeves or a Toploader. THIS IS INSANE VALUE. Customer service is TOP NOTCH, Oli? was quick to respond to queries I had about changing to subscription model. My only complaint is that I can't order them more frequently (twice a month!)

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Great product

Decent box was over value of box price just as was all newest packs inside but worth it all round

24 October 2022
Rated 5 out of 5 stars

Excellent subscription box!

Excellent subscription box!

Honestly would recommend to anyone, the slab was excellent and I had some amazing pulls from my packs!

The sweets were a excellent bonus in the halloween box to 🙂

25 October 2022
Rated 5 out of 5 stars

Amazing product

Amazing product! Enjoyed the mystery of not knowing exactly what was inside. Got my first graded card which was sweet! Love the concept and I will definitely be continuing my subscription.

27 October 2022
Rated 2 out of 5 stars

Pretty mediocre box

Pretty mediocre box. Will not be continuing subscription. Poor choice of packs inside. And the toys/accessories were very poor.

27 October 2022
CollectorParcels logo

Reply from CollectorParcels

Hi Arron, really sorry to hear you were disappointed with the box, we guarantee value in our boxes, and always strive to include new and exciting variations! If you drop me an email on oli@pokeparcels.com I will be very happy to explore this further with you and see if we got it wrong on this occasion.

Rated 5 out of 5 stars

Such a treat!

Always excellently packaged and a variety of great stuff each month. Always feel like I get my moneys worth, which is why I'm a subscriber! I'd probably say I'm a casual collector so different things each month keeps it exciting! Just the packet!

18 October 2022
Rated 5 out of 5 stars

Premium Box

I went for the premium box to test out their boxes and was a bit sceptical to begin with. Couldn’t be happier with what I received… met the exact contents they listed out and the accessories included in my box were top loaders and a puzzle book. I got a graded 10 dark Gyarados from celebrations and a mixture of sun and moon and sword and shield packs.

Can’t wait for my next one!

11 September 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous

Ordered with ease.
Parcel arrived when expected.
Super cute box and sticker.
Fabulous contents.

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended to any pokémon fan

Started getting these for around 6 months and love getting them always a great surprise and the contents in great. I went for the premium option and love the graded cards we get as part of this and the little extra. P. S the stickers are so cute

23 July 2022
Unprompted review
Rated 5 out of 5 stars

Impressed!

Really impressed with this company’s attention to detail and care when it comes to their subscription boxes! Amazing box design and really good content! Would definitely recommend!

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely Incredible

I ordered two PokeParcels from this website on seperate occasions and they both arrived within 2 days. First impression was that the company have paid so much attention to detail and care for their product. The unboxing experience is great, with high quality packaging, Pokémon stickers and so much more. In the first box we received a rare graded Pikachu and in the second box a rare graded Blastoise. But this wasn't all, both boxes came with toys, accessories, and so much more than expected. The value that you get for such a low price and fast delivery is mindblowing. Will definitely be buying more from this site very soon!

11 April 2022
Unprompted review

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