CollectorParcels Reviews 200

Awesome selection of packs, cute stickers.

This is my 2nd box now and I'm completely satisfied! Very good value for money(Went for the 33 a month sub) you certainly get your money worth, me and my little one are already excited for the next box.

The slabs are interesting and value for money is good. Just curious whether light booster packs are added to the box, because the cards always seem to be common. It's a fun delivery each month for Pokemon fans and something to look forward to. It would be good if let's say, 1 in every 4 deliveries housed a bonus item or something.. I'm 3 deliveries in so will see how the next few months go.

I love these had a few now and they are great

Pulls where unlucky, but got 17 £ hit and a 10 graded genge maid up going for 40£ defo worth it everytime! Got graded stands and a show case.

I was subscribed to PokeParcels for probably close to a year, but cancelled in June/July last year when I stopped collecting as much. I was always happy with the parcels, however I got an email from them this month saying 'Thank you for your purchase', though I haven't re-subscribed. I checked my account and, sure enough, a payment was due to leave my account. I contacted them on the website, but didn't hear back, so two days later I sent an urgent email in response to the order confirmation. I still haven't heard back two weeks later, so I've had to report it as fraud with my bank. I'm disgusted that they haven't responded and even more angry that they still have my card details on file all these months later, which has to be a breach of GDPR regulations. Initially, I thought it could have been a technical error, but the fact they haven't come back to me tells me all I need to know. It's very disappointing as I liked supporting a small business, but this conduct is completely unacceptable.

Brilliant mystery boxes, always value for your money and look forward to receiving it every month. Highly recommend to any collector.

The parcel was fantastic, such a great idea. My son loved it and such good value for money. Will definitely be ordering again. The delivery did seem to take a little longer than expected, however it was on the run up to chrismtas so is understandable.

Not a bad box, the graded pika was cool, but having 2 packs replaced with a bun for
Of trick or trade packs wasnt my thing. Nothing better than a holo rare in the packs, but I’ll get another next month and see what that’s like!

I am literally shocked with the amount of free stuff Oli Phillips has put in my order (12 trick or treats and a obsidian flames booster pack). Just look at that perfect packaging. This is why i love to deal with honest people. Make sure to keep shopping.
A review from a fellow collector and seller Birkysexclusive ;)

Awesome claim sale on FB - lovely items, great prices and fast shipping. Will 100% be shopping again

Purchased a few singles and I'm very happy happy with the service. Highly recommend!

Perfect seller. Fair prices, quick to post and well packaged.

Recieved very quickly and items were packaged up really well. Even got a little freebie with my order which is a lovely surprise. Would order again and happy to recommend to others. Thank you! ❤️

Fast payment great service easy to deal with and no issues

Would like to see higher quality graded cards and a more mixed variety of packs

Amazing what a great surprise in my box this month

Where do i start. I bought off pokeparcels based on the review on trust pilot i read the good and the bad and took the bad ones with a pinch of salt and disregarded the the company's comments on feed back to the negative ones which was a mistake there a difference between good customers service and self serving. Buyer beware.. i purchase there premium poke box second highest to try it before subscribing it cost £36 and odd pence including postage there website states what you are guaranteed to receive in the box and another guarantee in the faqs.however my parcel should have container a minimum of 5 official pokemon tcg sealed packs, 2 toys and a slab as guaranteed.When they didnt contact me about postage of my parcel i got worried the confirmation email stated they would update you once its posted as alot of company do. I contact them via email which got back to me eventually(5days). I contacted them via there online chat and i was told they just message all there customers to update them on delays due to problems with there slab provide (still waiting for that email)I ask to cancel as i was now concerned about pokeparcels being a con they have twitter but 0 activity and a undersubscribed following on face book please see for yourself, red flags only feed back was from youtube were two ppl had done a video. paid advertising is great even better when you dont pay just send you product and the promotion is free, potential to mislead many. Customer services online chat told me i couldn’t cancel my order and get refund as my order had been posted a fulfilled as the slab problem didnt effect my order…….(but they said it was delayed, i should be getting an email or was that not true) The parcel did get delivered that day to my surprise however there was four sealed (reseal glue residue) tcg packs and one hand made dodge one with 10 reject cards. A pokemon slab psa 7.5 Japanese card. I sent them a screen shot on there online chat but surprisingly i was ignored. I sent 3 different messages via there contact us form state they will try to respond within 24 hours. my parcel arrived on the 25th july still no reply (9days and counting) i took the slab to are local tcg provider at a prerelease who confirmed the slab was worth €2 or £1.75 wooooooow….. completely conned at this point. Psa label states theres 43 other higher graded cards in circulation our is the lowest grade and they no price for it you can buy this card in singles off ebay for under a pound. Tired of waiting i emailed them again and added ever email associated with the company i could find i was told they change the contents of my box due to a problem with there slab company ( wow they did lie to me) and they then reduced the contents as they stated the slab was worth £20+ They said usually id get a uk graded card but had to send psa which is automatically £20+ they said the 4 pokemon tcg packs (rrp£5 each if they werent reseals) and hand made unofficial one (5-20p per card) bought the contents of the box to over £40 ( now rather there supply is lying to them and they dont know what there doing or there coning me) they said i could return the box for a refund if nothing was opened however i sent the screen shot of what i received and we had open there home made unofficial pokemon tcg pack to see what was inside…so we were not getting are money back. In the end of a long email exchange they offer to send a label to return for refund however after being stung already i didnt want to be coned again by a partial refund or £0 refund for opening there unofficial dodge card pack to see what it was. despite the fact they had intentional mislead me and sold a product they could not provide they thought it was ok to amend my order to serve there own financial interest without consulting me fraudulently coning me out of money #trading standards…..
Red flag no contact number….. no reviews on website…. No customer following….. most items sold out on website……..low number of reviews on trust pilot they been operating for 3 years. Im afraid this company relies on income gain by new customer only with the intention of underselling and misleading there customer for there own financial gain there customer service doesn't get back to you there online chat is to help new ppl part with there money only. Not once did i get an apology there attitude was oh well thats what youve got. There are so many ppl killing pokemon i will only buy off pokemon center or my local tcg shop due to the greed of company's for your own sake i hope you read the negative feedback and take heed, read the company's response to that feedback then be honest is this good customer service or deniability do you want to deal with that.