Borders Podiatry & Performance Clinic Reviews 

137
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, making every visit a positive experience. Many people highlight the excellent service, noting the personalized attention and thorough explanations provided for their conditions and treatment plans. Reviewers often feel much better after their appointments, with problems resolved effectively and pain reduced immediately, leaving them feeling like they are 'walking on air'. The clinic environment is frequently described as calm, welcoming, and clean, contributing to a comfortable experience for all. Some customers also noted the convenience of scheduling follow-up appointments and receiving timely email notifications.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers consistently describing it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan is a lovely guy who took the time to show me and explain to me everything I needed to know about my injury. He reassured me and gave me the confidence to push on with my recovery. The rehab... See more

Rated 5 out of 5 stars

Following some weeks of foot pain, Dan quickly uncovered my problem. What I had thought was a simple ankle sprain was compounded by a small bone fracture. Dan recommended a program of exercises a... See more

Rated 5 out of 5 stars

I’ve been using Borders Podiatry for many years, and finally persuaded my husband to go after him struggling for a while to cut his toenails. He’s so glad he went. Dan checked his feet and nails an... See more

Rated 5 out of 5 stars

Visited with an ongoing issue. Opted for an ultrasound scan. Very clean and well presented space. Easy to book online. Dan was welcoming and knowledgable. Follow up email recapping what was discussed... See more


Company details

  1. Podiatrist
  2. Foot Care
  3. Sports Medicine Clinic

Written by the company

A leading Podiatry and Lower Limb Specialist Clinic based in the Scottish Borders. Utilising modern evidence based equipment and treatments to help manage sports injuries, foot and ankle pain and all aspects of nail and skin care. The team of five can help you walk better, run better and stay injury free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

137 reviews

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No recent history of asking for reviews

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4.9

All reviews

(137)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i had a few treatments with Dan for the…phone app

i had a few treatments with Dan for the laser treatment last time was in was saying i had a rheumatologist phone call appointment soon and i told him that i be saying how much my feet feel better to the doctor, had my appt and near the end i was telling the doctor about this he was very interested in what i was say asked loads about it and there were some things i could not tell him, and he would like to pass on any information to help others with feet issues that would like to try a more holistic approach i will be picking leaflets up to pass on to him

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable & professional.

Thank you to the entire team at Borders Podiatry & Performance for the excellent service all provide at their well equipped clinic.
Visited yesterday with a knee issue & following thorough assessment which Dan clearly explains as he performs then advises on best course of action, I left the clinic reassured I can continue current exercise plan.
Previously Anne successfully treated an ingrown toe nail.
I now have regular appointments with fantastic Gemma who cuts my nails & attends to minor issues.
From the minute you step through the door & are greeted with a smile from Abbie you are in safe hands…..

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Service with a smile

I have found as I get older my legs seem to get longer and my toes further away. What a boon to find Borders Podiatry and Gemma. I now visit every six weeks to have my toe nails clipped. Every visit has been easy, convenient and comfortable. I enjoy my friendly chats with all the staff and my feet feel wonderful.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

heel pain session

Very informative and interactive session on heel pain.
I thought I had planted fasciitis but after listening to Dan I don’t think it is. I will need to come back for a proper diagnosis .

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have for years been having problems with an ingrowing toenail with no real help from the NHS. Dan was most helpful and sorted out the toe and alleviated the constant pain that I was having that was affecting my walking. Dan then helped me get the offending toenail removed. His aftercare is second to none.
Dan's knowledge and help is refreshing
Dan is also helping me with my Diabetic foot care.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

This was my second visit to the clinic. I had damaged my pinky nail (on my hand) Anne confirmed it would never grow a d reattach and removed it swiftly. Very clean areas and lovely friendly staff. Highly recommend.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous and friendly !

Anne and Dan are just simply great at what they do. They are knowledgeable, efficient and friendly. The support staff are also excellent.
I would thoroughly recommend this practice.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly. Made me feel very welcomed and comfortable from the minute I walked in the door. Gave me great advise and feel more confident about finding the right treatment.

Highly recommend.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Dan was so friendly and helpful and he was able to make my tired and sore feet much more comfortable and gave me great advice for the future. My feet feel so much better and are pain free during my walks now. I'll certsinly return should I need this service again and the online booking service was simple to use.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

First class service!

Have had a few appointments with Dan, today had first appointment with Gemma - both deliver a first class service making me and my tootsies very happy. All staff are very friendly and welcoming, each visit is a wonderful experience. They also have a fantastic range of socks etc to buy. Keep up the good work guys!

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service.

Fantastic service Abi and Dan well looked after me .Dan is very professional and explains things in a way you can understand.

Thanks to you both 5 stars all round.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

What a relief

My toenails have never been better since I visited Anne. 1 visit and my ingrown toenail has been dealt with. I can highly recommend Anne.

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent care and service

I had an ongoing issue with my big toenail for many years. Backwards and forwards to the GP with no luck. Decided to try Dan and what a difference. Really helpful, knowledgeable and has resolved my issue. Would fully recommend Dan and the team.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Running Injury

A huge thank you to Dan. Kind, professional and knowledgeable. Dan was able to get to the bottom of an ongoing injury. Explained exercises that would help recovery and also what I could try to prevent it happening again in the future. Excellent experience and would recommend to anyone who is experiencing injury’s in the foot/ lower leg. Thank you again

4 November 2023
Unprompted review

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