Borders Podiatry & Performance Clinic Reviews 

137
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, making every visit a positive experience. Many people highlight the excellent service, noting the personalized attention and thorough explanations provided for their conditions and treatment plans. Reviewers often feel much better after their appointments, with problems resolved effectively and pain reduced immediately, leaving them feeling like they are 'walking on air'. The clinic environment is frequently described as calm, welcoming, and clean, contributing to a comfortable experience for all. Some customers also noted the convenience of scheduling follow-up appointments and receiving timely email notifications.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers consistently describing it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan is a lovely guy who took the time to show me and explain to me everything I needed to know about my injury. He reassured me and gave me the confidence to push on with my recovery. The rehab... See more

Rated 5 out of 5 stars

Following some weeks of foot pain, Dan quickly uncovered my problem. What I had thought was a simple ankle sprain was compounded by a small bone fracture. Dan recommended a program of exercises a... See more

Rated 5 out of 5 stars

I’ve been using Borders Podiatry for many years, and finally persuaded my husband to go after him struggling for a while to cut his toenails. He’s so glad he went. Dan checked his feet and nails an... See more

Rated 5 out of 5 stars

Visited with an ongoing issue. Opted for an ultrasound scan. Very clean and well presented space. Easy to book online. Dan was welcoming and knowledgable. Follow up email recapping what was discussed... See more


Company details

  1. Podiatrist
  2. Foot Care
  3. Sports Medicine Clinic

Written by the company

A leading Podiatry and Lower Limb Specialist Clinic based in the Scottish Borders. Utilising modern evidence based equipment and treatments to help manage sports injuries, foot and ankle pain and all aspects of nail and skin care. The team of five can help you walk better, run better and stay injury free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

137 reviews

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No recent history of asking for reviews

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4.9

All reviews

(137)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent foot care…

An appointment at Borders Podiatry is always an enjoyable experience. All the staff are friendly and welcoming and one is given expert and professional treatment and advice. Feet are definitely in good hands at Borders Podiatry and I can confidently recommend this clinic.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

This was my second visit to Dan for a different running issue. It’s so interesting listening to him explain the diagnosis and why. I was given exercises that were clearly explained and demonstrated. I was also given advice on the type of trainer that would help, so unfortunately I had to buy new pair of trainers….🤪🎉. I am so pleased with the improvement I’ve experienced after just a few weeks. I would highly recommend the clinic for any foot problems. Thank you

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful staff

Friendly, polite staff, answered all my queries, gave me great advice. I was concerned before I went in that I’d be wasting their time, however, after listening to my concerns, the podiatrist was able to reassure me and recommend small changes that have made a big difference. If like me you’re concerned about visiting a podiatrist, I can definitely recommend this practice.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I am a regular customer with Borders Podiatry & Performance Clinic. Dan is great, he is friendly and takes time to have a chat while being very professional in his job. He takes great care and time in his work and values you as a customer.

The online booking system is quick and easy to use and the service they provide is good value for money.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and knowledgeable- great service

I booked an appointment for my 11 year old daughter with Dan to have a look at her wonky toes! Dan put her at ease, and spoke in terms my daughter was able to understand. He was clearly passionate about what he does and very skilled and knowledgeable. We have our fingers crossed that his solution will straighten her up a bit!
Abbie and Anne were in also, and are really friendly and showed a genuine interest in me and my daughter and our feet!
Thanks guys- first class. Highly recommended.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Borders Podiatry and Performance Clinic…An outstanding practice.

Borders Podiatry and Performance Clinic is an outstanding practice. Everyone who works there is friendly, knowledgeable and efficient. They look after their clients well. They also sell gear for running and have a good range of orthotic sandals and flip flops.
I am so thankful that I have Dan and Anne to look after my feet. I actually look forward to my appointments. 😃

23 May 2024
Unprompted review
Rated 5 out of 5 stars

First Class Service

Can’t thank Anne enough for fitting me in to deal with my painful ingrown toenail. What a service.
Highly recommend.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Positive feet

I recommend. Very professional and friendly and sorted out my foot problem - thanks

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Brilliant service from Dan put me to ease straight a way and explained in depth what was wrong.

29 April 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly

Very friendly, knowledgeable and skilled podiatrist, and helpful, cheerful receptionist. The treatment on the day was pain-free and Dan's recommendations on supportive footwear mean that I am less likely to have foot problems in future.

29 April 2024
Unprompted review
Rated 5 out of 5 stars

Borders podiatry great service

I have been experiencing heel pain for the last year or so, i am a returning runner hoping to develop it further but I was having issues with this due to the pain, I had never seen a podiatrist before but I knew they dealt with foot issues, when I went to my appointment I was a bit anxious as I have struggled with long term injuries in the past, both Anne who I initially spoke with on the phone Abby and Dan made me feel at ease and were all were very professional and friendly, they made me feel relaxed straight away, I got my assessment a scan, Dan was very knowledgeable and explained and educated me on my heel issue and was able to give me a prompt diagnosis, he also provided up to date clinical treatments and rehab that helped a lot and got me running again, he also supported me with a further injury which was a godsend in these difficult times of just accessing a GP appointments, if I need further support in the future I would go back and would highly recommend going there if you have foot and ankle issues thank you for your great support

20 April 2024
Unprompted review
Rated 5 out of 5 stars

An excellent service all round

An excellent service all round. Really friendly welcome by the receptionist, a sense that you are not just another anonymous customer but important to the team. Very thorough examination by the podiatrist who clearly has a lot of experience and knowledge. Good follow up care. No sense that further appointments or treatments were recommended where they weren't necessary and for me a successful outcome from the prescribed treatments!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Confident, knowledgeable and professional

Travelled from Yorkshire to visit. Such a great experience. Normally I'm in pain when my feet are done. Not here. One of the main things I miss from Scotland. Confident, knowledgeable, friendly and courteous. What more can you want

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent experience

Absolutely excellent experience. Very caring, very knowledgeable and very efficient. Dan diagnosed the problem, treated it very successfully, showed me how to deal with in the short term, made recommendations and put together a plan for longer term resolution of my problem. Would highly recommend anyone with foot pain or issue that is worrying or problematic - seek advice and help from the professionals at this clinic.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Sorted problem quickly

Got an urgent appointment with Dan as I was worried about a lump on the heel. He was reassuring and managed to sort the problem quickly. Excellent service. Thank you.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Dan always discusses progress with me and provides advice for care. The team are all very friendly and in made v to feel welcome from Ealing in the door to leaving. Prompt to reply to phone messages too.
The efficiency of the appointments system is also excellent with a useful reminder service.

20 March 2024
Unprompted review

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