Order not delivered and no refund …
Order not delivered and now been informed they can’t deliver & can’t refund the cost. They have advised me to contact my bank and mark the payment as fraudulent.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order not delivered and now been informed they can’t deliver & can’t refund the cost. They have advised me to contact my bank and mark the payment as fraudulent.
0/5
I must learn to engage my brain before ordering things from scam sites. Over a month now, tracking shown as despatched, emails go unanswered. I more annoyed at myself than anything else - I was even stupid enough to pay an extra £3 “Shipping Protection”. If anyone has some snake oil for sale, I’m your man. 🥴
Placed an order on 02/07/2026, it’s now the 27/07/2026. I’ve received no other update only the first email that says thank you for your purchase! It’s just showing on its way with no other information to track. Place is a SCAM!!!
Do not order from here!!!
I made an order on the 30th June and I’m still waiting.
I’ve emailed twice with no response.
Do NOT waste your money!!
Order processed on 30/06/26 tracking still just saying in transit. Now 24/07/26 and despite 2 chases NO COMMUNICATION. Only method of contact is an email address. Starting to think this is potentially a scam.
Allow me to award a zero star and I would, one month after order still nothing, first chasing email on 10 Jul said order in transit, tracking information still shows as awaiting parcel (same since 27 Jun). Second email dated 15 Jul stated product was being made to order. Attempted to cancel order and request a refund. Absolutely nothing back
I had never heard of this company before but when I received an E-Mail saying I was a new customer and that my order couldn't be changed and someone else's full mobile number appearing in said e-mail (That is a breach of GDPR btw) saying I couldn't change my order, then after pointing out I had never heard of them etc being asked for the last 3 digits of the order number, again myself saying I have never heard of them so I cant provide an order number, being told that my order has been sent to me.
Not once from their side been any "Oh, can you confirm your last 3 digits of your mobile number" or "We are sorry for any inconvenience caused" (I did say I can only assume that someone else has used my secondary e-mail address without permission as very few people aside from in my CV know that e-mail address) has anything been addressed by the company for a breach of data etc
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.