Plumlife Homes Reviews 

Edward was so helpful and professional and he saved our lives 😊 He really went out of his way to provide the information we needed to purchase a new house.

Very smooth and always updated with dates and progression of the new build
Very friendly staff who always helped with any queries or concerns that I had

We because Assistant development project manager - Mica Vanden don't want to repair at home, talk about the pipes are self-destroying, destroying, destroying, self-destructing, would rather give us our complaints and karen to follow up Handle and deal with follow up follow up follow up and fast poo poo poo there is and there is come come come come come come come come come come come I repair and repair, if the company's employees are like Karen, I'm sure the company The prestige of will be upgraded to a higher level.
I don't know if it's useful to complain about Mica Vanden here, but at least I can sincerely praise karen

I have had a plumlife home for 4 years. Selling mine and have to say Simone Noonan has been truly amazing. Words cannot express how professional and helpful she is. A true asset to plumlife.

We can’t fault the team at plumlife at all every phone-call and meeting was always very polite and professional, we dealt with Ian and he couldn’t do more for us on the journey of purchasing my mums property. He guided and helped us with every step along the way even when things got complicated with solicitors and went above and beyond in my opinion. We can’t thank him enough for his assistance.

The only thing I have to say is it does take a while to sort out any snagging issues or report anything through plumlife over the phone or though email and this is something they could work on but as we live on an active site they do have someone on site to go and see which is a lot easier but won’t be once they are no longer here.

Great experience. Ian Burns has been brilliant to help in every way to sort out things.
Strongly recommend.

The house has been great for our family. Ian from sales has been friendly and informative throughout the process. Nothing was ever too much trouble for him.

Purchased our first home with Plumlife, with the support from Ian Burns who has been excellent during the process, very helpful and great communication, would highly recommend, nothing too much trouble for Ian, thank you.

Helpful and approachable, friendly staff. Quick to respond to any queries.

Ian has been incredibly prompt when I email him, and he follows-up quickly on action items. Great experience

I can't praise Ian the sales person enough. He was helpful, knowledgeable and provided a calming voice on the phone to answer our queries and concerns.

We have nothing but praise to give the Plumlife team (Kelly, and most recently Ian) for the smooth process we went through to purchase our property. Both were never too busy to help with questions and offer advice. Also from a handover perspective to Ian it has been seamless. Thanks for all your help guys, we love our new home!

I moved into my new home 2 weeks ago & have to say, my experience with Plumlife has been exceptional so far. I initially dealt with Kelly, and then Ian. Both have been super helpful, kept me informed along the way and accommodated any needs I’ve had - responding quickly to all my emails & phone calls.

On the day of move in, there was a delay (with solicitors) with myself & another family. It went on late into the evening. But Ian stayed around, going above & beyond to do all he could to help. This was very much appreciated.

No communication at all weve chased every phone call up to find out what stage we was at ,doesn't ring you back,has your mortgage in prinsiple sitting there for weeks before it was listed we was at the front of the queue to tell you the house you was interested is now gone disgracefull was told 3 week ago we cudnt reserve this house either

It was nice to deal with Plumlife rental services particularly Melanie who helped and supported always.
Thank you very much

They were short staffed at points this year but overall renting from plumlife was a positive experience. Nothing major broke or was faulty, and when the odd thing went awry they came out to fix it. The staff were also very helpful and personable when the time came to move out (I had to move country for work, would've stayed otherwise).

Plumlife have taken two months direct debit from my daughters account after she had bought her previously shared ownership property. Over 35 days ago now. Plumlife owned the error and assured her she would be reimbursed in full but “it could take 28 days for the payment to be made”. I wan’t aware my daughter had extended a line of credit to Plumlife, neither was she. Thirty five days and counting she is still chasing & waiting for payment because “Phil is on annual leave” and “needs to sign the paper work”. Beggars belief. Not the first time this business has been negligent with basic customer service. Take my advice steer well clear of them. At best incompetent and careless with clients reasonable expectations. Mr T. M Bromley.

Plumlife were amazing up untill the point that I gave the customer satisfaction review. Since then Its like a coin has been flipped and ive struggled to get a response from anyone for all of my issues. I've got snags that were picked up 6 months ago which haven't been sorted. So many snags were promised to be done "ASAP" when we moved in and now no one seems to care. I've seen responses to other negative reviews to say it's out of Plumlife's control but I don't even get a response to my email and it's Plumlife that made the promises of certain snags being rectified when we completed.

Our experience of Plumlife's property management services has been patchy. Two years ago we would have struggled to award them one star but to their credit they have listened to complaints and to a large extent addressed those. At the moment they have great people on the job and although there are still some minor issues, they are making good progress.

I just went through the referencing and housing process with Plumlife. Though it did take a while to get settled, I acknowledge that the slight delays to moving in were out of their control and relied on the schedule of contractors. Throughout the process there was relatively good communication and the actual process of providing documentation was quite streamlined. I am now settled in a property that is really nice, quiet and I feel like I want to make it home. All of that was possible as throughout the process, Melanie not only helped answer my queries but was a joy to talk to. I am very happy with the whole process.