I can’t be grateful enough to Leah and the team at the Gibbs Gillespie Ealing Broadway office. Leah truly moved heaven and earth and did everything possible to get my sale to completion - without her,... See more
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Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Gibbs Gillespie customers can get everything they need under one roof.
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A massive thank you to all the team, and especially Alex and Edyta, at Ruislip Manor who arranged my sale, and particularly for their tireless efforts over the last couple of weeks. It has been a huge relief to know I had such skilled, calm professionals in my corner. From start to finish the whole team were fantastic, from Gavin initially to Taia and Leonie and everyone involved in the viewings - everyone was unfailingly friendly, supportive and offered invaluable advice. I always got a call or an email straight back when needed and was dealt with sympathetically (even on my bad days!). All the sold boards around Northolt are testament to their expertise.

Reply from Gibbs Gillespie
It was never going to be an easy sale as the property was going on the market as a probate property. As none of us live close by, we approached several estate agents for evaluation and advice, but settled on Gibbs Gillespie after an impressive conversation held with Nick Walker, who offered sound advice and an outstanding knowledge of the housing market in the area. In addition he was approachable and we felt that he was someone we could have rapport with.
The property sold relatively quickly but we still had to navigate our way through the probate pathway, which proved to be exceedingly difficult.
during the 18 months it took for this process to be achieved, Nick was always on hand with advice and updating us on the buyers thoughts. When the water was muddied by the length of time taken gaining probate, he was calm and reassuring.
We are delighted say that the sale finally went through this month, with our original buyer!
This is testament to the patience and integrity of Nick, and we would have no hesitation in recommending him personally (or indeed Gibson Gillespie) especially if you have a difficult sale, or even one more straightforward!!

Reply from Gibbs Gillespie
I am very disappointed with my experience with Gibbs Gillespie.
Following the end of my tenancy, there was a significant and unnecessary delay in returning my deposit. Despite multiple follow-ups, communication was slow and caused avoidable inconvenience.
Additionally, there were attempts to attribute various issues to me that were not my responsibility, which felt unjustified and appeared to be an effort to make unwarranted deductions.
Overall, this experience was frustrating, and I would advise others to proceed with caution.

Reply from Gibbs Gillespie
Document everything! It's taken 5 months to get our deposit returned

Reply from Gibbs Gillespie
Sales team specifically Mateusz and Aqib were very supportive and compassionate (there were moments…). They are calm and friendly while efficient and professional. They helped us with our purchase above and beyond. They are honest and don’t use «pushy» tactics. Definitely recommend!
I wish I could rate this company zero. I heard a lot about this company and hence I choose this letting agent over others. I had horrible experience with all my property managers. They changed three times in one year tenancy. I and my tenant both complained about mis communications. I was given incorrect advice multiple times. Tenant leave dates was agreed without land lady made aware at timely manner. Regular property inspection which was promised was not done correctly and I found a wall with mould when tenant was leaving. I was then advise to deduct money from the tenant’s deposit. There was damages to the property, tenant left the rubbish in the property all this was not added on to inventory check out and when this was raised I was again told to go to the small claim court. Why do I need this if agent was supposed to regularly inspect the property and also supposed to be doing the inventory check in check out. I personally feel a good relationship with the property manager with both land lady and tenant would have definitely help. This was my first property I rented out using agent and hence a good support and guide would have helped.

Reply from Gibbs Gillespie
Our house sale went through today thanks to the team at Gibbs Gillespie...big shout out for Abraham Oommen, who, as a local man with over 20 years experience as an estate agent, has invaluable knowledge...he handled the sale with humour and courtesy...there was a tear in my eye as I viewed the property for the last time...my parents had lived there over 60 years and I was brought home there as a new born baby in 1947..now the house lives again with another young family...thanks Abraham and Adam for a painless sale.

Reply from Gibbs Gillespie
I can’t be grateful enough to Leah and the team at the Gibbs Gillespie Ealing Broadway office. Leah truly moved heaven and earth and did everything possible to get my sale to completion - without her, I don't think it would have happened at all. I am extremely happy with their service, which went far beyond usual business relations; it felt truly personal, and I’ve never experienced anything like it before. I highly recommend them 100 times over. Thank you again, Leah, for all your incredible hard work and help!

Reply from Gibbs Gillespie
Dushali has been a tremendous help during what has been a very difficult situation with a tenant who refused to leave my property. She guided me through the Section 21 process and provided ongoing support when I was extremely upset. Throughout the process, Dushali has always been kind, supportive, and offered clear, practical advice, which has made a hugely stressful situation far more manageable. I will be forever grateful for her help.

Reply from Gibbs Gillespie
I would like to thank you to the team. I am immensely grateful to Aqib, Rebekah and especially to Irene. They are approachable and very professional to deal with. You made my transaction so easy and smooth.Happy that I have my keys now. Thank you all for the hardwork.

Reply from Gibbs Gillespie
Terrific company that did a great job of letting and managing a property for me for 4 years. Richard, the Lettings Manager, was always available, nothing was too much trouble and his advice and support were much appreciated. Zoe, the Tennancy Manager at LRG was particularly good at the end of the tenancy, sorting out a tricky negotiation with the departing tenants and doing it in a professional and polite way. I'd have no hesitation recommending the business.

Reply from Gibbs Gillespie
I sold my flat in W5 through Gibbs Gillespie, and the whole process ended up being far more complicated and lengthy than I expected. The market climate was tough, and I lost buyers along the way, which added a lot of pressure and uncertainty to the sale.
Throughout the sale, Leah was the person who kept everything steady. I’ll be honest — I was probably a bit much at times, constantly calling, asking for updates, and even popping into the office when things felt like they were stalling. But she never made me feel like a nuisance. She always took the time to explain what was happening, kept me informed without me having to chase, and genuinely supported me through the ups and downs. Her patience and consistency made a huge difference.
I also dealt with Luke, Rohan and Irene at different points, and I appreciated their involvement too, but Leah was the one who really carried this sale over the line.
In the end the sale completed, and I’m genuinely grateful for her persistence, communication and calm approach during a challenging market. Based on my experience, I would recommend working with her.

Reply from Gibbs Gillespie
Had an amazing viewing experience with Harry, he is very knowledgeable and friendly. We viewed 4 different properties with him, he was organised and had brochures which he distributed to us, helped us understand the local area more and also introduced us to one of the developer, all in all a great experience.
Thank you so much Harry, we hope to see you again for our shortlist viewings ! And hopefully find our dream home.

Reply from Gibbs Gillespie
I used GG to sell my flat and there were several complications along the way but Aqib helped massively to get the sale over the line. He was patient, proactive and went out of his way to chase the third parties to ensure the sale went through. Thanks Aqib.

Reply from Gibbs Gillespie
Thank you, Charlie Payne for help and support
Very amazing team 👏

Reply from Gibbs Gillespie
If I could leave zero stars I would. Your agent Jeckaterina Cindeliani has no ounce of humanity. I drove 3hrs from Birmingham to view the property, she wouldn't allow me to use the guest toilet despite the property having 5 toilets. For context this property is out in the wilderness, google maps doesn't take you there and there's nothing for miles close. She wouldn't even come out to try and direct me to the house even though the network was extremely bad in that area. I needed the restroom so bad and she refused, knowing there's nowhere even close to go. Absolutely shocking and appalling treatment. The property was great and the house would've been good for my family as there's lots of land but the fact she had no people skills there's no way I'm going to pay £7,500 per month to that kind of company. If that's how they behave to a potential customer, I can imagine how bad the treatment would be once I've become their tenant.

Reply from Gibbs Gillespie
What can I say!! After a terrible experience with Lawrence Rand, we decided to market our property with Gibbs Gillespie. From the very start, Tommy was reassuring, warm, and realistic in setting expectations — all of which were delivered.
Edyta kept us informed throughout the entire process, which was relatively smooth and a complete night-and-day difference compared to Lawrence Rand’s robotic and non-communicative approach.
We are now in our new home and absolutely buzzing! I highly recommend Gibbs Gillespie — they are true professionals at what they do and, even better, genuinely nice people.

Reply from Gibbs Gillespie
Been a Landlord customer since 2004 - business has changed hands ownership over time and fees have gone up but service has drastically deteriorated. Slow (if any) responses - personnel changes - no access or interest from Directors when issues are escalated .. just constant apologies but little action. Service levels are at best "shocking"

Reply from Gibbs Gillespie
Worst estate agents in town. Completely incapable of handling a deal. They wasted two months with no progress, and I had to constantly tell them what to do and what questions to ask the sellers. Customer service was awful, especially from Aqib. Very disappointing experience.

Reply from Gibbs Gillespie
Aqib in the Stanmore office was professional and supportive from start to finish.
Thank you for making the sale go through smoothly.

Reply from Gibbs Gillespie
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