Plumbgas Services Limited Reviews 

292
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently highlight the excellent service provided, noting the efficiency and professionalism of the work carried out. Customers frequently praise the staff for their friendly, respectful, and knowledgeable approach, often mentioning their tidiness and clear explanations. Many appreciate the prompt communication, timely arrivals, and the overall reliability of the company. Customers find the pricing fair and transparent, with costs clearly explained before work commences. People consistently recommend the company, often noting their willingness to go above and beyond to assist.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, politeness, and... See more

Price

Consumers find price to be positive, with many reviewers noting that costs were competitive, sensible, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Chris arrived on time and carried out a triple appliance service. He was friendly and worked in a clean and tidy manner. He explained that a couple of things on the boiler needed checking under the wa... See more

Company replied


Company details

  1. Plumber
  2. Environmental Renewable Natural Resources
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

292 reviews

5-star
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1-star

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4.9

All reviews

(292)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This visit was to replace a worn seal…

This visit was to replace a worn seal in the boiler. The service was excellent being kept informed about the arrival time of the engineer. Very polite and professional. Didn't feel like I was being overcharged. Happy to continue to use Plumbgas

13 February 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for that great review and 5 stars. The PlumbGas Team

Rated 5 out of 5 stars

An excellent job

Jack worked really hard. Although there was a faulty part, he rushed to the plumbing shop twice and managed to fix the gas leak and connect the new gas oven. Well done!

7 February 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for for the review Su - Jack was determined to get you up and running!

Rated 5 out of 5 stars

Fabulous customer care

Fabulous customer care, the scheduling team in the office were friendly and efficient and Jack our engineer was the best! Friendly, polite, helpful and informative! I am signing up for annual boiler service straight away

6 February 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

We are glad you are happy with the service and look forward to working with you in the future. The PlumbGas Team

Rated 5 out of 5 stars

Job done, no bother.

Engineer arrived ahead of time and completed the work with first rate professionalism. The job was to replace bath mixer tap cartridges…… previously untouched for 22 years!
Job done, no bother. Excellent work.

31 January 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave a review, we're happy Ethan has sorted everything for you. The PlumbGas Team

Rated 5 out of 5 stars

Boiler repair

Have always had first class service from Plumbgas. Rang the company yesterday morning as we had a cold radiator and the engineer called the same day. The issue was fixed but a leaking filter unit was identified. Today the new unit was installed. These engineers are always busy but will always try and fit you in as soon as possible. Can't fault the service we have received. Thank you Ethan and Chris.

25 January 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

We will always do our best to look after our customers, thank you for the 5 stars. Sally-Anne

Rated 5 out of 5 stars

Ethan is fantastic

Ethan is fantastic. A credit to your company. We are very well pleased with his work today.

25 January 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for that great review for Ethan we will let him know. The PlumbGas Team

Rated 5 out of 5 stars

Excellent service as ever

Excellent service as ever , on time , helpful and friendly

22 January 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for positive review. The PlumbGas Team

Rated 5 out of 5 stars

Brilliant service!

Brilliant service!! Had a reminder email 48hrs before and a text on the day detailing the engineer and time of arrival. Mick was really knowledgeable and really helpful with some issues we were having. Payment taken easily and invoice issued immediately. Will definitely be using again for yearly servicing

22 January 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

We are always trying trying to improve our customers' experience, thank you for the feedback. The PlumbGas Team

Rated 5 out of 5 stars

Excellent boiler service

Excellent, friendly and informative service.

18 January 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the 5 star review. The PlumbGas Team

Rated 5 out of 5 stars

Good service

Good service. Turned up on time.

16 January 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the 5 star review for Ryan. The PlumbGas Team.

Rated 5 out of 5 stars

Boiler repair

Visit arranged within a few days to sort out a slight leakage on boiler. Engineer arrived as planned and sorted out the problem in their usual efficient and courteous manner. Have used this company for many years and will continue to do so

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Quick and professional …

Chris was very helpful both over the phone late on a Friday and on a subsequent visit to sort out our Hive problem.
An excellent Company who always go the extra mile to provide a first class service

8 January 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the review, pleased we got you all sorted in time. The PlumbGas Team.

Rated 5 out of 5 stars

Serviced Fire and Boiler

Mick is polite, respectful, tidy, and knowledgeable. He explains what he is doing. He serviced both gas fire and combi boiler. This is the 2nd time Mick has serviced my gas appliances. I have used Plumbgas for approximately 8 years and find them and excellent company with excellent staff.

8 January 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for taking the time to leave us such a lovely review, we look forward to working with you again in the future. The PlumbGas Team.

Rated 5 out of 5 stars

Boiler and gas fire service

Mick came to service our boiler and gas fire. He was very professional and informative. He answered the questions I had regarding the boiler settings. He was neat, tidy and covered the new carpet with a cloth before starting on the fire.

3 January 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for taking the time to leave us a review, we will pass on to Mick. The PlumbGas Team

Rated 5 out of 5 stars

Potential problems resolved

This was an installation of Hive automated controls via an App on my iPhone. There was some trepidation on my part as I pretested the Ethernet ports on my router and found some sticky problems. In the event, the Plumbgas engineer, Chris, found a fortuitous route around the potential problem and resolved the concerns. The rest of the installation was excellent and the product seems good. Excellent service Plumbgas!

15 December 2023
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for taking the time to leave a review. The PlumbGas Team

Rated 5 out of 5 stars

PlumbGas

PlumbGas were recommended to me and they didn't disappoint. Friendly, fast and a competitive price. Mick Bourne did my boiler service, top man, friendly chap with bags of knowledge and expertise. I will use again and recommend to anybody :-)

3 November 2023
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for a 5 star review, we look forward to working with you again. The PlumbGas Team

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