Plenti Reviews 2,303

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the exceptional customer service. However, some people were dissatisfied with the lack of explanation for loan rejections and found the online application process to be clunky and inflexible, especially when needing to correct errors. A few other people also felt that the company's technology and policies were rigid, leading to frustration for some users.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency and ease. Many customers... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the helpfulness, professionalism, and... See more

User experience

People report positive experiences with user experience. Many customers found the application process to be... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the fast and... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shana, Ali, Joshua Medina & Moey have been great to work with. Always responsive, super eager and helpful to get deals across the line or workshop. Quick to educate and assist us with policy etc... See more

Rated 5 out of 5 stars

As a broker who writes loans across a dozen different lenders, I spread my business wide to get the best deals for clients. Plenti's just one in the mix—solid rates and quick approvals, nothing ground... See more

Rated 5 out of 5 stars

Plenti's portal and system is so easy to use and the products they offer are great also. the turnaround times are are amazing often being able to get same day approval and settlements. I am lucky e... See more

Rated 5 out of 5 stars

One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the sa... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution
  3. Investment Company

Written by the company

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have used plenti for several loans…

I have used plenti for several loans over the years, going back as far as 2017. They have been the most transparent, easy to deal with, with some of the best rates available. I wouldn’t lend with anyone else.

24 October 2025
Unprompted review
Rated 3 out of 5 stars

Adding up to a day to release funds…

Adding up to a day to release funds when everything is electronic isn't helpful. It has also caught out many brokers that are used to it being same day. Account checks are not the most confidence inspiring but the ability to provide bank statements is a great compromise. Don't Chang that. And get back to committing to same day funds release.

17 October 2025
Unprompted review
Plenti logo

Reply from Plenti

Hi there,

Thank you for sharing your feedback. We understand that any delay in fund release can be frustrating, especially when processes are electronic. We appreciate your acknowledgment of the ability to provide bank statements as a helpful option, it's good to know this works well for you.

We’re committed to providing timely fund releases while maintaining accuracy and compliance, and your input helps us continue improving the experience for everyone.

Thanks again for taking the time to leave your review.

Kind regards,
Bea
Customer Support Team Lead

Rated 5 out of 5 stars

Bridie IS AMAZING

Bridie IS AMAZING. Full of knowledge, always answers the phone, and if she doesn’t know the answer, she will find out. Plenti is incredibly easy to use, and has one of the best products on the market. We sent 9 deals to them last month, and another 5 this month so far because of Bridie and Tahlia’s support. Very very happy with everything Plenti!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy process

Easy process, fast approvals. Bridie Stouppos is very knowledgeable and helpful with all enquiries. Will do business with again

17 October 2025
Unprompted review
Rated 5 out of 5 stars

I was under pressure to have finance…

I was under pressure to have finance for a caravan settled so that the client could pick up the van for a planned holiday. The assistance I received from both Tayla and Mason to make this happen was nothing short of first class, as has been the case whenever dealing with these guys.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Working with the best!

Working with the team and Plenti is always a pleasure. We have managed to settle multiple deals with no declines by having the support from
Bridie. What an asset to Plenti to have. A BDM who cares like she does!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Best BDMS

Love using Plenti, the team are great. Excellent system. Bridie, Marlenn and Tahlia are always on hand to workshop deals that go through seamlessly.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Broker Support

One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the same day. Because of the support BDM’s like Bridie provide my brokers I will highly recommend Plenti to my brokers not just because of the product offering but because of the people and the passion those BDMs bring to the equation.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Bridie is a lifesaver

Bridie is a lifesaver! Her knowledge of Plenti’s products and her support in getting deals settled is second to none. Plenti is one of my top lenders for a reason – simplicity

14 October 2025
Unprompted review

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