Plenti Reviews 2,304

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the exceptional customer service. However, some people were dissatisfied with the lack of explanation for loan rejections and found the online application process to be clunky and inflexible, especially when needing to correct errors. A few other people also felt that the company's technology and policies were rigid, leading to frustration for some users.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency and ease. Many customers... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the helpfulness, professionalism, and... See more

User experience

People report positive experiences with user experience. Many customers found the application process to be... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the fast and... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shana, Ali, Joshua Medina & Moey have been great to work with. Always responsive, super eager and helpful to get deals across the line or workshop. Quick to educate and assist us with policy etc... See more

Rated 5 out of 5 stars

As a broker who writes loans across a dozen different lenders, I spread my business wide to get the best deals for clients. Plenti's just one in the mix—solid rates and quick approvals, nothing ground... See more

Rated 5 out of 5 stars

Plenti's portal and system is so easy to use and the products they offer are great also. the turnaround times are are amazing often being able to get same day approval and settlements. I am lucky e... See more

Rated 5 out of 5 stars

One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the sa... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution
  3. Investment Company

Written by the company

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Was pleasantly impressed with how easy it was to finalise everything and have it all set up

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Thorough presentation

Thorough presentation, walked us thoroughly thru every step and ensured we understood the whole process both financially and installation sides.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

So easy to apply

So easy to apply. No fuss questions and straight forward . That’s how it should be, got the result of a low competitive rate as well : highly recommend.

17 February 2026
Unprompted review
Rated 4 out of 5 stars

Easy to deal with

11 February 2026
Unprompted review
Plenti logo

Reply from Plenti

Hi Janny,

Thank you for the 4-star review. We’re glad you had a positive experience at Plenti. If there’s anything we could do to make it a full 5 stars, we’d love to hear your suggestions. Please feel free to reply here or message us directly. We’re always looking to improve.

Kind regards,
Sarah
Customer Support Team Lead

Rated 5 out of 5 stars

Frequent borrower

This is the third time I am getting a loan from Plenti. The process has always been smooth and easy to go through. Staff has always been happy to answer questions and provide support if required.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

This was a super quick process

This was a super quick process, I was shocked how quick the funding occurred. Plus I only refinanced a debt, nothing extra and was given an interest rate 50% of what I previously had. Thankyou

6 February 2026
Unprompted review

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