Plenti Reviews 2,302

WA Battery Rebate scheme. Had many hours of frustration simply attempting to upload a PDF file from ATO. Got a few Emails to assist me but didn’t remedy the problem. Very unhappy.This should be a simple procedure, I don’t like receiving an email telling me to see the ATO or my accountant. Have a system in place that works please. I don’t know who should own the problem, Plenti or tha Goverment Rebate Scheme.

So far so good only early days but been fantastic so far 🤙🏼🤙🏼🤙🏼

Always great service and very easy process. Website is easy to navigate and you can setup your payment date to suit your circumstances. Ive had several loans and every one has been a great experience. Highly recommend anyone to this lender.

Very quick and easy to deal with, this is my second time using them and I am very happy with their service! Cheers

We found Plenti to be responsive, very efficient, patient and prompt. The staff were very helpful with any issue we presented to them and the answers were clear and informative.

The user friendly online experience was so simple even an old timer like me had no issues. The feedback was informative and responsive allowing me to complete the application in minutes rather than hours.

Applied for he 10,000 interest free loan for Solar. Supplied all the info re our income and expenditure. Then there was an insistence on a Centrelink statement, well as self-funded retirees, we don't get Centrelink.
This appeared to be a huge stumbling block for the company. I feel they did not understand the requirements for the loan at all.
My husband's application was rejected without an explanation, apparently Plenti were not required to supply a reason.
I applied and my application was eventually approved, only after experiencing the same issues re Centrelink income statements. My husband and I have more or less the same income and expenditure.

This is the first time we heard of Plenti and we have been very impressed. Over the years we have used a variety of lenders for various reasons but Plenti was the smoothest, best at keeping us informed as to how our application was going and very fast and efficient at implementing all the requirements for us with full and clear information. BUT the gold medal goes to the whole team for guiding us through the internet, tech, computer minefield of applications that were necessary requirements. We are, kind of, IT illiterate and appreciated the kind, patient and clear instructions that were given to us throughout the whole process of Plico and Plenti paperwork (Or, I guess you call it paperless applications.) Thank you all once again for your patient understanding and we hope the rest of our experience goes as smoothly. Kind Regards, Kay and Terry Smith

Towards the end of the online application, users are taken to a page to upload docunents.

We were presented with about 8-10 options to upload like rental statement and pension statement. Some of these do not apply to us and who would use the word pension if you are asking for superannuation. Some of us are not pensioned yet.

Then there was no guide how many documents need to be uploaded and the application will not proceed to complete until all documents were uploaded (uploaded duplicates just to get to the end).

The whole experience is frustrating as we are not living in the 90 when Internet were first invented and online form and workflow was new.

I had to call several times to ensure I had submitted all the right documents even with that the agent need to send an email with the link to upload the document rather than having my own login profile to check my applications.

Brilliant and easy to deal with - great commination and straight forward - I was fortunate enough to have Nikki Mahoney from Braid Finance who was nothing short of brilliant all the way - made this experience a great journey stress free.

I haven't been with Plenti very long so can't give a full review but what I can say is it was quick and easy processing my loan application, they kept my informed along the way with how my application was going.
If your in desperate need of a loan, my current experience would say, Give them a go

It was easy, and straight forward. No issues with the instructions. Glad this is now in Place.

After battling with a big 4 bank, dealing with Plenti was refreshing. I could speak to someone easily, they understood my requirements and made it easy to complete the application. Quick turnaround and settlement of funds and reasonable interest rate, lending fee and no ongoing admin fees or penalties for early repayment. Would use again and would recommend to others

They explained everything to me in no bs language

It was pretty seamless to be honest. Only thing was that the application didn't list the federal rebates and just listed WA rebate (which is fair) but that created bit of panic and I had to check with my enery provider that its normal to plenti application not specify all rebates. It will be good if the PLENTI application indicates that.

Very helpful and prompt .

Fast, reliable, understanding, overall happily surprised.

Very good company fast and reliable

I found the application process to be quick and simple and the comms were useful and easy to follow