Moving into my new flat in Edinburgh felt overwhelming at first, but Please Connect Me made the entire process smooth and stress-free. From the moment I signed up, the app guided me thro... See more
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Company details
- Moving Supply Store
- Moving and Storage Service
- Moving Company
- Phone and Internet Service
- Utility Contractor
Written by the company
Please Connect Me is a utility concierge service. We help customers set up their utilities when they move into their new homes, to save them time, frustration & money. With our extensive network of suppliers, our customers are guaranteed access to the best prices on the market.
Contact info
Unit K102, Biscuit Factory, Bermondsey, SE16 4DG, London, United Kingdom
- 0800 368 8551
- support@pleaseconnectme.co.uk
- pleaseconnectme.co.uk
Replied to 100% of negative reviews
Typically replies within 1 month
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Fabulous service
Fast, friendly, knowledgeable, and very helpful service.
Wonderful Experience with Please connec me app
Moving into my new flat in Edinburgh felt overwhelming at first, but Please Connect Me made the entire process smooth and stress-free. From the moment I signed up, the app guided me through everything I needed to settle in comfortably.
They helped me:
-Find the best and most affordable internet service provider
-Settle my council tax account with Edinburgh Council quickly and easily
-Discover reliable and budget-friendly service providers for utilities
-Choose the right insurance options without hassle
I didn’t have to spend hours researching or making endless phone calls. Everything was streamlined, and I felt completely supported throughout. Because of this app, I was able to relax and enjoy my new home without the usual stress that comes with moving.
Highly recommended for anyone relocating or setting up a new place—this app truly takes the pressure off!
Excellent call with Rebecca
Great Experience. Rebecca was very helpful and she was very efficient/knowledgeable and had a great positive attitude which made the call very joyful.
What Joy speaking to Joy
It was such a Joy speaking to Joy. As I told her, this was the most efficient call I had in my entire life. In 20 minutes she figured out my Council Tax, Water, Gas, Electricity, Internet and Insurance. It would have taken me an entire week to set this up. THANK YOU SO MUCH.
Clear guidance
Very helpful and thorough support!
Excellent service! Extremely helpful clarifying the many confusing things needed to do when moving to a new country.
Very pleasant service
Very pleasant service by Becky -- explained the different utilities, and the steps within each of them very clearly.
Becky was outstanding
Becky was outstanding! She explained all the options very clearly with right details & kept checking if there were any questions. Very happy with the experience! I have had experiences with professionals representing similar services in the past, Becky is one of the best!
I really appreciate the support and…
I really appreciate the support and guidance I’ve received from my advisor. The communication has been clear and helpful. If there is one suggestion I could make, it would be to have more frequent updates or check-ins to ensure everything is on track. Overall, I am very satisfied with the service and look forward to continued support.
Straightforward and helpful service
Straightforward and helpful service. Got all utilities sorted super quickly
Are all these positive reviews fake?! - They sound professional, but don't get anything done
The "Please Connect Me" person was super professional on the first call and quick to respond to follow up emails to make sure they get their referrals for electricity/gas and WiFi - but the other "free" things don't get done. I was told that they would sign me up for council tax and water as part of their service ... Well, no confirmation for over a month. Eventually, I decided to not rely on that promise anymore and just signed up online myself for council tax and water (and got confirmations very quickly!). - Now I just regret giving them 'referral' credit for bringing me to Octopus Energy etc. Should have given that to a friend or neighbour!
(Honestly, I was annoyed enough to sign up for Trustpilot now and write this as my first review...)

Reply from Please Connect Me
Excellent Experience. Recommended
I moved houses fkr my first time here in UK after I relocated to work for Arm. And Tanya made everything easy. I'm sure setting up utilities and selecting the best bargains and best service providers is not an easy job. But she made it very easy. Although I'm sure behind the scenes. It wasn't an easy job. I had everything prepared and ready after moving with 2 days.
Ask for Dontez or Owen
Please connect me has acted as a middle man between my husband and I and a company called Homebox. We have had many issues with homebox and have now canceled our account with them, but the support and quick responses we have received from Owen Steven’s and Dontez James-wright I must say its second to none, consistently throughout the past year. It’s a shame they are acting on behalf of such a terribly run company. Dontez support has prevented us from leaving on many occasions and Owen was introduced to us near the end of our account, still able to help and support even after we’ve closed it.
Great service
Great service! Fast and helpful!
Chris was very profesional

Reply from Please Connect Me
customer service is very dedicated
customer service is very dedicated. they respond to everything promptly and give every detail for your convenience.

Reply from Please Connect Me
The service was very professional and…
The service was very professional and efficient. I will not hesitate to recommend Please Connect Me to anyone.

Reply from Please Connect Me
Friendly rep - quality service
Tanya Haaris was a super helpful and friendly customer rep. Service was fantastic, was all setup within 20 minutes!

Reply from Please Connect Me
Becky was extremely helpful
Becky was extremely helpful, just moved into our first flat and she made our life very easy.

Reply from Please Connect Me
Becky was wonderfully helpful…
Becky was wonderfully helpful explaining all my options without soliciting her opinion. She was efficient and effective during this transitional time.

Reply from Please Connect Me

Reply from Please Connect Me
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