Playing Reviews 66

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I won sportsbetting. I issued withdrawal of 2.78 ETH. Withdrawal was never paid out. Account blocked from logging in using Google email giving error: Google_LOGIN_ERROR_98 All normal bets.... See more

Company replied

Rated 1 out of 5 stars

Ι have been trying to withdraw 1LTC (aprox $70) for over 8 hours and the system keeps rejecting the withdrawal and send the money back to my account. Their support is a joke claiming that the pa... See more

Company replied

Rated 5 out of 5 stars

Hello, my fellow players Allow me to provide some information about Playing.io: this website is revolutionary! It truly has the kind of benefits that elevate your gaming experience to a who... See more

Company replied

Rated 1 out of 5 stars

Voor de Nederlandse spelers, rapporteer ze bij de KSA (kansspelautoriteiten). Ze opereren illegaal op de Nederlandse markt en elke deposit die jij bij hen maakt, is diefstal van playing.io It’s... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Playing.io aims to become the global leader in online gaming and betting using the latest blockchain technologies, always putting our customers first. Trust, integrity and fairness are just three of our key values. Playing.io is operated by Bridge Technologies B.V. company and is licensed and authorized by the Government of Curaçao and operates under the Master License #8048/JAZ 2022-024 issued to Antillephone N.V.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Deposit Scam

I made a certain deposit, but it hasn’t been credited to my account for 3 days. Whenever I contact support, I’m only told ‘we’re working on it,’ and I feel like I’m just being stalled. I’m starting to think I’ve been scammed.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam scam and scam again

Scam scam and scam again! I advise everyone against this casino! A bunch of thieves and cheaters! They took my funds the last two times I tried to withdraw... When I tried to withdraw my winnings from my deposit they imposed a cosmic turnover on me and that was on my deposit. I managed to turn it over and the next time I tried to withdraw they did it again and it was twice as big as before haha... I wonder how on earth they have any kind of license because their practices are simply disgusting!

17 June 2025
Unprompted review
Rated 1 out of 5 stars

Please don't go d

Please don't go d
This coseno is really fake and stupid you cannot deposit your money you deposit even money wallet every time doing like this I lost a lot of money please don't go play

18 April 2025
Unprompted review
Rated 1 out of 5 stars

You deposit

You deposit - they steal your money - they don’t allow you to withdraw .

I noticed straight away it said verify your number . When you put your number into it . You don’t get no text .

Then when you go live chat , when you mention this issue they go missing .

I explicitly said I deposited , and didn’t even play anything . I want my money sent back . No reply just fake “afk” banner at the top when you mention it .

5 April 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been using Playing.io for a while

I’ve been using Playing.io for a while, and while I’ve managed to withdraw small winnings without an issue, my recent experience with a larger payout has been nothing short of frustrating. I won over 1,000,000 INR and was told that I hadn’t met the rollover target of 2,000,000 INR, even though I played and met the target. I then requested a withdrawal of 25,000 INR, the maximum allowed, only to have it rejected again.I contacted Live Support, hoping for assistance, but they gave me the same runaround as before. To my disbelief, they set a new rollover target of 4,000,000 INR! Incredibly, I managed to hit that target too, playing tirelessly without sleeping, but when I tried to withdraw again, my request was rejected yet again.Now my balance is down to just 60,000 INR, and I still can’t withdraw anything. Playing.io's live support is cold, unresponsive, and completely unwilling to help resolve the issue. If you're thinking about playing here, be warned: they might pay out small amounts, but for larger winnings, they seem determined to keep your money no matter what you do. Save yourself the headache.

11 September 2024
Unprompted review
Rated 1 out of 5 stars

Not paying out withdrawals

I won sportsbetting.
I issued withdrawal of 2.78 ETH. Withdrawal was never paid out.
Account blocked from logging in using Google email giving error: Google_LOGIN_ERROR_98

All normal bets.
Support told me:
Arigata325 (Thu, 2/15/2024, 03:21:30 am)
As per updates,
Your withdrawal was unjust enrichment.

Its been half a year with no resolution.

7 February 2024
Unprompted review
Playing logo

Reply from Playing

We regret to hear about the issues you've encountered with your withdrawal and login. We strive to maintain transparency and fairness in all our transactions and interactions with our users. Please allow us to address your concerns:

Withdrawal Issue: Your withdrawal request of 2.78 ETH was flagged due to an internal review, which identified it as a case of unjust enrichment. This is a measure we take to ensure fair play and integrity within our platform. We understand the frustration this has caused and are committed to resolving it as swiftly as possible.

Account Access: The Google login error you've experienced is concerning. Our technical team is currently investigating the root cause of this issue. We apologize for any inconvenience and assure you that restoring your access is a priority.

Resolution Time: We acknowledge that six months is an unacceptable duration to wait for a resolution. We are accelerating our review process and will provide you with a definitive update within the next 7 business days.

Our support team will reach out to you directly to gather any additional information needed and to ensure we address your concerns comprehensively. We appreciate your patience and understanding as we work to rectify this situation.

Rated 1 out of 5 stars

They banned my account without any…

They banned my account without any proof. Just claiming that my account had "irregularities" and was betting on cheating. Amount of 1900 BRL.

18 June 2024
Unprompted review
Playing logo

Reply from Playing

We apologize for any frustration and inconvenience caused by the recent banning of your account. We take these matters seriously and strive to ensure a fair and transparent process for all our users.

Account Ban: Your account was flagged due to detected irregularities that suggested possible cheating. We understand that this is concerning and are committed to providing you with a clear explanation.

Proof and Evidence: We aim to be as transparent as possible. To address your concerns, we will review the evidence and provide you with detailed information regarding the irregularities detected.

Rated 1 out of 5 stars

Avoid This Scam - Read Details Below

This site is 100% a scam. I made the mistake of depositing money into this site and after requesting a withdrawal, I never received my funds. I contacted customer service numerous times and they never processed my withdrawal after multiple requests. There is only 1 person working on customer service - Arigata325 - and this person does not understand English and kept telling me that my money was on its way when it wasn't. There is only 1 email address as a point of contact for the entire site - contact at playing.io - and every single message to this email address is answered by the same person, arigata325. This is a shady operation that is happy to accept your deposit but will never process your withdrawals. After much frustration, I have given up contacting their customer service and have no choice but to accept the loss of my funds. Also, they claim to be licensed by Antillephone N.V., but after contacting this regulator, I did not receive any proof that they hold a license. In fact, they claim they hold Master License #8048/JAZ 2022-024, but this license appears on another site.

4 June 2024
Unprompted review
Rated 1 out of 5 stars

I registered on this site 2 months ago…

I registered on this site 2 months ago and lost a total of 12,000 trx, withdrew 6,000 trx, yesterday I made a deposit of 900 trx and won 5,500 trx on slots and sports betting, but they stole all my winnings and left only the amount of the last deposit! I demand the return of my winnings

18 May 2024
Unprompted review
Playing logo

Reply from Playing


I'm really sorry to hear about your experience. Losing such a significant amount can be incredibly frustrating, especially when you finally start seeing some wins. It's important to reach out to the customer support via liveChat of the site immediately to address this issue. Provide them with all the necessary details about your transactions and winnings. Stay persistent, and we hope you get the resolution you deserve.

Rated 1 out of 5 stars

This is a fraudulent site

This is a fraudulent site, never deposit or play here if you don't want to lose your money, yesterday I made a withdrawal in rupiah, but until now after more than 24 hours I haven't received my withdrawal. They blame the problem on the bank server and it just keeps going like that. I've complained repeatedly and their answer is still the same and I still don't get my money. when I complained on telegram they blocked me

2 May 2024
Unprompted review
Playing logo

Reply from Playing


we are really sorry to hear about your experience. It sounds incredibly frustrating and concerning. Delayed withdrawals and lack of response from customer support are red flags for any platform. It's essential to prioritize your security and financial well-being. Have you considered reporting this to any relevant authorities or seeking legal advice? It's crucial to take action to protect yourself and prevent others from falling victim to similar situations. If there's anything specific we can assist you with, please let us know.

Rated 1 out of 5 stars

streamer deal -> this

they offered me a streamer deal. i took and streamed for one week. they promised me pay per week for streaming and had over $2000 in deposits on my code as well and $2300 in withdrawals meaning my code users won $300. therefore i was not paid because the casino "lost" to me and my users over $300. another streamer named Bsibz keeps streaming and promoting for them after knowing they are a scam because he does not want to use his own money to stream. clown stuff if u ask me. after i left the deal one person still deposited, the person who won $700 off of $50 deposit. and they did not let them cashout. meaning they only let people cashout since they were testing how they would do because of my deal. total scam site. rip off of bc.game as well. they will even try to scam streamers in dms by saying "pay us $1000 for $20,000 raw balance" i didnt fall for it.

all the 5 star reviews are written by them and i have over 100 screen shots showing how their team is acting like there is 3 people but in reality it is just one person behind it all and manipulating by their choice of words. the email they use is also that same person. his name is Brandon and they will use a bs story how he used to work for stake and bc.game. he did not. hes running the whole scam.

i pressed them for days asking for other streamers since they claimed to be working with 50+ people even while having a leaderboard on site where i was #1 every day that week. they then found some random dude 3 days after and i talked to him the same hour and he told them hes not doing it since they gave him a scammy offer which is highly impossible to hit and knowing it.

the site will also share your ip with random people. i myself was shown over 40 peoples ips i can probs still access if i tried and much more and in wrong hands thats not smart.

they have no money at all which is the reason people cant withdraw. they will use some excuse like "give us 3-7 days" or "kyc" n such.

w scam

22 January 2024
Unprompted review
Playing logo

Reply from Playing

I'm truly sorry to hear about your experience with the streamer deal and the platform's unethical practices. It's deeply concerning that they manipulate outcomes to avoid payouts and engage in deceptive tactics to lure streamers. Your insight into their operations sheds light on the extent of their deception, especially regarding fake reviews and the manipulation of user data.

It's crucial to raise awareness about such scams to protect others from falling victim to similar traps. Have you considered reporting this platform to any relevant authorities or watchdog organizations? Additionally, sharing your experience publicly can help others avoid similar situations.

If there's anything specific I can do to assist you further or if you need support in navigating this situation, please let me know. Your diligence in exposing these scams is commendable, and I'm here to support you in any way I can.

Rated 1 out of 5 stars

They are scamming pls sont trust them i…

They are scamming pls sont trust them i maked some money and then withdrawing it and after some time they banned my id they are fake 🤬🤬

7 April 2024
Unprompted review
Playing logo

Reply from Playing

Being banned after withdrawing your winnings is deeply concerning and indicative of potentially fraudulent behavior. Thank you for sharing your warning with others. It's essential to raise awareness about such scams to protect fellow users. If there's anything specific We can do to assist you further, please let us know.

Rated 1 out of 5 stars

Voor de Nederlandse spelers

Voor de Nederlandse spelers, rapporteer ze bij de KSA (kansspelautoriteiten). Ze opereren illegaal op de Nederlandse markt en elke deposit die jij bij hen maakt, is diefstal van playing.io

It’s funny, cause they play under Antillephone N.V. and the owner of this brand is Dutch, so he know the rules.

It’s also funny to see.. all the 5 star reviews are from India and the people who write this review, only write 1 review in there whole life on trustpilot. You call those ‘fake reviews’.. don’t trust playing.io !!

26 March 2024
Unprompted review
Playing logo

Reply from Playing


It's concerning to hear about the discrepancies surrounding Playing.io, especially regarding the ownership under Antillephone N.V. and the unusual pattern of 5-star reviews originating from India. The fact that these reviewers have only left one review on Trustpilot adds to the suspicion of potential manipulation.

Your observations raise valid concerns about the authenticity of reviews and the trustworthiness of Playing.io. It's essential for users to remain cautious and skeptical when encountering such inconsistencies. Thank you for sharing your insights and warning others about the possible risks associated with Playing.io.

Rated 1 out of 5 stars

Scamming company

They make a banner of bonus, when we claim and deposit they accept, but when we withdraw they just blocked your account, just safe your money from scamming company, why they dont sell drugs either?

21 March 2024
Unprompted review
Playing logo

Reply from Playing


I'm sorry to hear about your frustrating experience with withdrawing funds from the platform. It's incredibly disappointing when withdrawals are consistently rejected without clear explanations, especially after such a long wait. It's concerning that the support team's response hasn't been satisfactory either.

Thank you for sharing your experience and warning others about the potential risks. It's important for users to be aware of such issues and to exercise caution when dealing with platforms that demonstrate unreliability or lack of transparency.

If there's anything specific I can do to assist you further or if you need guidance on how to proceed, please feel free to reach out. Your vigilance in warning others is appreciated, and I'm here to support you in any way I can.

Rated 1 out of 5 stars

Even after depositing in the game

Even after depositing in the game, withdrawal is not happening or customer care is asking to deposit or the winning amount is not being withdrawn, what have I done to deposit here? Am I here to deposit in this game?

9 March 2024
Unprompted review
Playing logo

Reply from Playing

Your satisfaction is of utmost importance to us, and we strive to provide a seamless and enjoyable gaming experience for all our users. It's disheartening to hear that you've encountered difficulties with withdrawals despite making deposits.

Regarding your concern about withdrawals not being processed or our customer support team requesting further deposits, we want to assure you that this is not the experience we aim to provide. Withdrawal processes should be straightforward and efficient, and our customer support team should be assisting you promptly and professionally.

We would like to investigate your specific case further to understand the root cause of the issue and to ensure that it is resolved satisfactorily. Could you please provide us with your account details or any relevant information so that we can look into this matter urgently?

Additionally, we want to assure you that we take all user feedback seriously, and we are continuously working to improve our services and address any issues that arise. Your feedback helps us identify areas for improvement, and we are committed to enhancing our platform to better serve our users.

Once again, we apologize for the inconvenience you've experienced, and we thank you for bringing this matter to our attention. Please rest assured that we will do everything in our power to rectify the situation and ensure that you receive the assistance you need.

If you have any further questions or concerns, please don't hesitate to contact us directly. We are here to assist you every step of the way.

Rated 1 out of 5 stars

Honest review

Decided to give this new casino a try since there weren't any reviews yet. So to start off with there are plenty things about this casino I do like and enjoy however, all those seem to come up as false positives when you realize the terms that go along with them. Plenty of bonuses/wagering is outrageous, Tons of games/RTP seems way off, Deposits are instant/Yet to get close to withdrawing, VIP ranks move fairly quickly, clean website, easy to navigate. I honestly have mixed feelings about this one because like i said there are some positives about it that make the losing a little enjoyable but ultimately im probably not going to waste anymore money here. Deposited 3 times = Never came close to doubling any of them.

UPDATE: Deposited two more times just to see if it was a bad luck streak or not and pretty much confirmed what i suspected. Don't play here. Games are def suspicious as far as the stated RTP on each game.

18 February 2024
Unprompted review
Playing logo

Reply from Playing

Hello, we're sorry to hear that. All games except originals are provided by third-party providers, such as Evolution, Pragmatic Play, and so on. Originals, on the other hand, use a fair algorithm and can be verified by hash. We're also a brand platform with a Curacao-supervised licence, and everyone can see and check it on our website; everything is transparent.

We have requested you to offer your player ID, but as you cannot supply, we do not know what happened to you; nonetheless, you can contact us at any time if you have any questions; we'd like you to have a better experience on our site, thanks.

Rated 1 out of 5 stars

Scam site,,deposit not…

Scam site,,deposit not pending,,withdrawal failure,,not recommended,,dont play

3 February 2024
Unprompted review
Playing logo

Reply from Playing

We have requested your user information for more than 3 days, but until now we have gotten any information from you, we are not sure if you are a true player or not, and whenever you are, we'd want to give the best service for you, so if you still have questions, please contact us at any time. thanks

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look