PlayerAuctions Reviews 17,216

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,053 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being fast, efficient, and secure, making transactions smooth and reliable. Many people find the website easy to use, appreciating its convenience for both buying and selling. The customer service is often highlighted as helpful and responsive, with many users feeling well-supported throughout their interactions. However, some people were dissatisfied with the website's design, describing it as outdated or glitchy. A few other people also felt that the customer service was unhelpful at times, citing issues with slow responses or receiving generic, unhelpful replies. Additionally, some users reported difficulties with the selling process, encountering roadblocks or issues with refunds.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise it as useful for trading... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast, efficient, and professional... See more

User experience

Clients share positive opinions on user experience, often describing it as simple, easy to use, and ideal for... See more

Product

People report ambiguous experiences with product. While some customers praise the fast and efficient service,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some consumers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Vendor was polite and understanding, process was slightly confusing but vendor was patient and guided me through. Would give 5 stars if delivery instructions were explained up front, not assume you ha... See more

Company replied

Rated 4 out of 5 stars

The site is legit. I was hesitant, did a lot of research before I finally made an account. I was able to successfully sell an old gacha game account with very little trouble. Only criticism so far... See more

Company replied

Rated 4 out of 5 stars

USE AT YOUR OWN RISK BUT its good! Long story short I have been banned before using the service On WARFRAME and warframe forces you to farm back the stuff you bought from a... See more

Company replied

Rated 4 out of 5 stars

I've been selling with PA for years, it's always been a good place to be a seller. If I could suggest an improvement, it would be to the messaging system; a live chat with the buyer would be perfect.... See more

Company replied


Company details

  1. Gaming service Provider
  2. Hobby Store

Written by the company

PlayerAuctions is a secure Player-to-Player Marketplace to Buy & Sell Game Currency, Gold, Coins, Items, Skins, Accounts, Coaching, Power Leveling & Boosting.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

PA - withdrawals/customer service

website used to be perfect when it accepted paypal, it's a little awkward now to withdraw funds, skrill, neteller, extremely shady businesses that steal your money. but i managed to get wire transfer to work. at no point has PA scammed me or failed to pay me or anything like that. the customer service is helpful and responsive. the website is very easy to use.

30 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Thank you very much for the kind feedback, John! We really appreciate your patronage through the years. :)

Rated 5 out of 5 stars

Quick and easy transaction

Quick and easy transaction, the items arrived as advertised!

22 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Thank you so much for the positive order confirmation, Fncycwgrl!

Rated 5 out of 5 stars

Ty!!

Ty!!! very happy with his service awesome experience

29 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Thanks a lot for another kind review, Alexis! Happy gaming!

Rated 1 out of 5 stars

Horrible experience overall

Horrible experience overall, really sad about the purchase, first time trying this website, ad didn't not full information on it, tried to resolve with the seller, with playerauctions, no resolution received and just and open and shut dispute. No safety or set protocol for genuine 1st time buyers.
I feel like i should just go to my bank now, really disappointed 😞

**** Reply to the response to playerauctions****
Thankyou for your not so kind, aggressive, and illiterate reply, not addressing anything.
Clearly you have no empathy for others and think from a very narrow perspective.

As someone from the UK, we have here upto atleast 14 days to change our mind about a purchase and return it back like we received it.
Your website advertises, payment protection and buyer/seller protection, and how genuine is everything there.

I have now someone messaging me that this account was stolen from them and i should return it back.
To assume I am God (God forbid) and i would know everything about the stuff available online, was very rich of you.
If that was the case, why would customer service exist in the first place?

Horrible experience still stands and its not about i didn't get the decision that i wanted, it was the basic principle of trade, that both party should benefit from the trade, the seller got the full money they wanted, but i on the receiving end didn't.
Sad to see humans so cruel these days, all for 40 odd pounds

13 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Hello Junaid,

I'm sorry if this isn't the decision you wanted. You asked for a refund because you informed your seller you were unfamiliar with how the game works. Disputes are intended for issues with the order, such as it not being as described, or if you did not receive anything.

We expect buyers to understand and know what they are purchasing from sellers. We have a chat system where buyers may even ask questions about the order before purchasing.

I'm afraid there is no resolution to be provided because there were no issues raised about the order. The "horrible experience" you referred to was for not receiving a refund for a purchase you changed your mind on, when the seller was able to correctly deliver it. Your seller did not agree to a refund as stated in the chat logs.

If you have further questions, please email support@playerauctions.zendesk.com

Regards,
Richard

Rated 4 out of 5 stars

I've been selling with PA for years

I've been selling with PA for years, it's always been a good place to be a seller.
If I could suggest an improvement, it would be to the messaging system; a live chat with the buyer would be perfect.

29 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Thanks a lot for your continued stay as a seller! We really appreciate that, Ssupz. We'll pass on your feedback to the team. :)

Rated 1 out of 5 stars

Banned.

Don't do it. Not worth it. Website must not be secure enough as I got banned. Probably sold my info back to blizzard. DO NOT DO IT!

20 April 2026
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Reply from PlayerAuctions

Hello Charles,

We're sorry to hear about this. Please report what happened to support@playerauctions.zendesk.com so we can check on the order and the seller. Kindly include any info, screenshots, and details of the incident.

Regards,
Richard

Rated 5 out of 5 stars

One of the best platforms

One of the best platforms for accounts/services, been using PA for over 10 years.

29 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

This means a lot to us, and we're truly grateful. Thank you so much for the awesome feedback, JT! We hope you continue to enjoy your trades. :)

Rated 5 out of 5 stars

I'm not a constant seller online

I'm not a constant seller online. I move things and then can go a month between offerings, so I like that the site is very easy to use for casual selling. Even if you aren't an industrial seller, your offers get seen.

27 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Thank you so much for the appreciative review, RandHP. We're happy to know the site could be of assistance. Wishing you all the best!

Rated 5 out of 5 stars

this seller is the best

this seller is the best! definitively my favorite!

27 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Thanks a lot again for another 5-star review, JH! We're very grateful. :)

Rated 1 out of 5 stars

I was banned for knowing someone who…

I was banned for knowing someone who had been banned, I never did anything against the site and yet I was banned

27 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Hello, lRuzz,

I'm sorry for the difficulty this has caused, but we have good and sufficient information to conclude that the one you referred to as "someone" you know is actually you and/or is connected to your account.

We prohibit the creation of another account for users with unresolved infractions on the site. You may discuss this matter with our team at support@playerauctions.zendesk.com

Regards,
Richard

Rated 5 out of 5 stars

Very well organized

Very well organized. Lots of data. Great customer base.

20 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Happy to see you again, Buddyfisher — thank you so much for another kind review. Hope you continue to enjoy your trades!

Rated 5 out of 5 stars

10/10 service even with payment…

10/10 service even with payment verification hiccups i received all delivers with no hassel and no crazy wait

27 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Thanks a lot for the wonderful review, and for extending your patience with the process, Gabriel. Much appreciated!

Rated 5 out of 5 stars

Playerauctions.com is a legit website

Playerauctions.com is a legit website, with a very easy to use interface, used for over 10 years and no issues.

26 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Awesome to see you again, Dustin — thank you very much for another excellent review. We're always grateful. :)

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