PlayerAuctions Reviews 17,216

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,053 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being fast, efficient, and secure, making transactions smooth and reliable. Many people find the website easy to use, appreciating its convenience for both buying and selling. The customer service is often highlighted as helpful and responsive, with many users feeling well-supported throughout their interactions. However, some people were dissatisfied with the website's design, describing it as outdated or glitchy. A few other people also felt that the customer service was unhelpful at times, citing issues with slow responses or receiving generic, unhelpful replies. Additionally, some users reported difficulties with the selling process, encountering roadblocks or issues with refunds.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise it as useful for trading... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast, efficient, and professional... See more

User experience

Clients share positive opinions on user experience, often describing it as simple, easy to use, and ideal for... See more

Product

People report ambiguous experiences with product. While some customers praise the fast and efficient service,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some consumers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Vendor was polite and understanding, process was slightly confusing but vendor was patient and guided me through. Would give 5 stars if delivery instructions were explained up front, not assume you ha... See more

Company replied

Rated 4 out of 5 stars

The site is legit. I was hesitant, did a lot of research before I finally made an account. I was able to successfully sell an old gacha game account with very little trouble. Only criticism so far... See more

Company replied

Rated 4 out of 5 stars

USE AT YOUR OWN RISK BUT its good! Long story short I have been banned before using the service On WARFRAME and warframe forces you to farm back the stuff you bought from a... See more

Company replied

Rated 4 out of 5 stars

I've been selling with PA for years, it's always been a good place to be a seller. If I could suggest an improvement, it would be to the messaging system; a live chat with the buyer would be perfect.... See more

Company replied


Company details

  1. Gaming service Provider
  2. Hobby Store

Written by the company

PlayerAuctions is a secure Player-to-Player Marketplace to Buy & Sell Game Currency, Gold, Coins, Items, Skins, Accounts, Coaching, Power Leveling & Boosting.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speed

Problem solved quickly

2 May 2026
PlayerAuctions logo

Reply from PlayerAuctions

Great to hear this! Thanks a lot for the kind feedback, Goran. :)

Rated 5 out of 5 stars

Fast delivery

Fast delivery, straight forward and able to track order in real time

2 May 2026
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Reply from PlayerAuctions

Thanks a lot for sharing your positive experience, Sam!

Rated 5 out of 5 stars

Great service

Great service. Got me exactly what I was looking for

3 May 2026
Unprompted review
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Reply from PlayerAuctions

Awesome to know, Damien! Thank you for taking the time to leave us this positive review. :)

Rated 4 out of 5 stars

Mercenaries

I had sold my account 5 minutes earlier on another site, so I didn’t have time to remove the listing on PlayerAuctions. A buyer purchased it, so naturally I clicked “Cancel Sale,” and the buyer was refunded normally by the site.

To my surprise, PlayerAuctions fined me $22. That’s right, you didn’t read it wrong. They charged me $22 and blocked all my listings until I pay this absurd amount. From today on, I will make a point of no longer using your platform.
__________________________________________________________
05/05/2026 Update:
After posting my initial negative review, PlayerAuctions reviewed my case and removed the fee. Because of that, I’m updating my rating. I understand the mistake was on my side and appreciate the goodwill and trust shown in resolving the situation. Thank you.

30 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Hello Tatchi,

Thank you for sending us the order ID. We have now cleared the fee as a temporary courtesy, but I hope you understand that fees are in place to cover the order processing which was already rendered.

We may not be able to waive fees again next time as it's a term in our agreement.

For now, I hope this helps. I apologize for the stress this has caused.

Regards,
Richard

-----

First reply:

In our Secure Seller Delivery Agreement, we specified that if the order closes due to the fault of rhe seller, a 10% fee is incurred. By using PlayerAuctions, you agreed to these terms:

"In the event that the Seller is found at fault for an Order leading to a refund to the Buyer, the Seller will be subject to a Refund Penalty fee equivalent to 10% of the refunded amount."

For reference, it's in the last part of #3: Dispute Resolution:
https://www.playerauctions.com/about/secure-seller-delivery-agreement/

If an offer posted at PlayerAuctions gets sold outside of the site, we expect sellers to update their listing on the site so it's not misrepresented to buyers that the offer is still available.

Please send us your order ID or seller username, then we'll check on this if there is anywhere we could be of assistance here.

Rated 5 out of 5 stars

Great Experience

Great Experience, quick responses! very reliable

1 May 2026
Unprompted review
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Reply from PlayerAuctions

Thank you so much for the kind feedback, Max!

Rated 5 out of 5 stars

I am a seller in the site

I am a seller in the site, never had any problem, 5 stars :)

24 April 2026
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Reply from PlayerAuctions

We're so happy to hear this, Reginap. Thank you very much, and we hope you continue to enjoy using the site. :)

Rated 1 out of 5 stars

scam alert

their warranty and guarantee are worthless. they are a scam. they do not help when there is problems. they helped the scammer keep my money-

yeah i already submitted the evidence and you sided with the theif seller who stole the account.. you guys are a scam.

21 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Hi DigitalHippy,

I'm sorry for the inconvenience you're having. Please note that you can continue to dispute the order for as long as your after-sale protection runs by sending an email to support@playerauctions.zendesk.com

Here are the forms of evidence you may submit:
https://support.playerauctions.com/hc/en-us/articles/115013871007-What-Evidence-Can-I-Provide-for-My-Dispute-as-a-Buyer

You may also send any questions you have to our email channel.

Regards,
Richard

Rated 4 out of 5 stars

Spammed by website for a review weeks after use

Buying experience was fine, being spammed by the site for a trustpilot review for weeks after? Not fine. An auto-opt in for email spam that we then have to go through the effort to opt out if we don't want useless spam about this review? Yeah I'll take my time to leave a negative review instead. I will gladly leave a new one every time I get another email spam about it.

Edit: I expressed an issue about email spam and they addressed it, I can respect that. Updated the review to reflect updated experience

22 April 2026
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Reply from PlayerAuctions

Hello Andrew,

Thank you for waiting. I apologize that this updated reply will send another email update to you, but we'd like to inform you that we have unsubscribed your email from the system (it achieves the same purpose as opting out, but we wanted to be sure).

We hope this helps, and if you feel it does, we hope we can ask for a review rating update or perhaps for the negative review to be taken down. You should not receive any further invitations.

Regards,
Richard

-----

First reply:

May we know how many invitations you received? We'd like to identify if there was a bug or issue with the system possibly sending too much.

Thank you in advance.

Rated 5 out of 5 stars

I have written before over the issue of…

I have written before over the issue of getting verified. I stuck with it and once verified the system works well. A tip? once paid and it is counting down? wait for it to finish or it errors the system out (or seems to).

30 April 2026
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Reply from PlayerAuctions

Thank you so much for the updated positive review, 'Me'. We're grateful for your patience and we really appreciate the tip you've shared here; it will be of great use to users who had the same experience.

Rated 5 out of 5 stars

Oh yeaaaaa

Legit, I'm a console user as well

23 April 2026
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Reply from PlayerAuctions

Glad you found what you're looking for! Thank you for the 5 stars, Caleb!

Rated 5 out of 5 stars

Best site to buy modded accounts

Best site to buy modded accounts, in-game cash and more ! Definitely recommend. Don't worry this is not a scam. You can buy from them with no worries. I will come back to them again ! :)

29 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Thanks a lot for the kind and positive vouch, Parask!

Rated 5 out of 5 stars

Since I found about this place my…

Since I found about this place my online gaming is a lot better, I do not possess the time like I used to because of work that's why I love this place.

29 April 2026
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Reply from PlayerAuctions

We're very happy to hear this. Thanks a lot for another kind review, Enricod, and we hope you to continue to enjoy your purchases. :)

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