Dear Mr/Mrs/Ms Trust Piolot
Dear Mr/Mrs/Ms Trust Piolot
I am writing to make a formal complaint against [name of individual who provided the service]. My
complaint is that they failed to provide me with a satisfactory service when THE WEBSITE WOUDNT LOAD
My complaint is that IT WONT LOAD :CCC
can.
This situation has caused me SAD AND ANXIETYT..
NOT LOADING /::
NOT LOADING /::
NOT LOADING /::
In my view, you should …. [describe what you think the service provider should do to put things
right. Apologise? Return documents they’ve been holding on to? Do more work to put things right?
Pay you some money to compensate you for something you have lost or had to pay for as a result
of their poor service?].
I understand that you are required to respond formally to my complaint. I shall follow up this letter
if I do not hear back from you by [give a date of about seven days]. In the meantime, if you need
any further information from me, please [telephone me on the above number/ write to me at the
address shown].
I look forward to hearing from you in the very near future.
Yours sincerely
Jim








