I love my origami case. I use it extensively. It suits my needs, have not found something similar. I had a good experience with customer service. Highky recommended!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered the Ultra Slim Sleeve for my new MacBook Pro. Loved the product and order a second one for a MacBook Air. The case for the MacBook Air came with a crease along the front and back. The cu... See more
The 360 Rugged Folio Case goes on one way only but I have to contort myself to use the fingerprint security which is on the other side. Also, the magnetic flap flops onto the screen. However, this ca... See more
Had some questions on delivery which were answered very promptly. Excellent customer service and a quality product.
Company details
Written by the company
Pipetto is a UK based Apple Accessory brand creating Premium, stylish, experience enhancing products for iPad and MacBook. Discover us at: pipetto.co.uk
Contact info
London, United Kingdom
- hello@pipetto.co.uk
- pipetto.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I must say that I got wonderful service…
I must say that I got wonderful service from this company.
Although it’s Corona time and all the companies are working part time..I was treated excellent!!! 🔝.
I order mor covers for my other mini IPad just to give them More income!
I Highly recommend PIPETTO.
Prompt Response
Prompt customer service. Anna was great. Pipetto makes the best iPad cases and stands behind the product.
Pipetto has a quality product with…
Pipetto has a quality product with friendly staff and quick feedback. I’m especially impressed by how fast they ship to the United States. I would definitely consider them for cell phone and mobile device accessories
iPad 10.2 (7th & 8th Generation)…
iPad 10.2 (7th & 8th Generation) Origami Case (TPU) - Black Lambskin
Product code: PI52-86-7W
£39.95
I bought this product for my mum´s new iPad on 11/04/2020. Just to keep contact with my parents and obviously, mostly video calls.
About the quality of the product, great, nothing bad to say. Idea is great and it looks lush. Appearance, top marks.
About the way it stands, not so much..... I don´t know whether the designers have taken into consideration this use or not. When in a video call the angle it is not quite right, what you can see the most is the ceiling of the room and the double chin of my mum. We tried all of the possibilities that the design give us. If you want to have it a bit more ´straight´, she has found that by placing the mobile at the back, it gives the iPad the angle desired. Just that simple.
It is supposed to have The 5-in-1 “Origami” folding style, but still missing the one.
Mobile phone case was damaged upon…
Mobile phone case was damaged upon receipt. The magnet which is tucked inside the leather to keep the case closed came out. I contacted the company to ask them to send a replacement case or to arrange a refund. They have asked for me to send photographic evidence of the damage. Since the magnet had fallen out I don’t know what evidence they need. I Find companies like this very irritating. I will not be buying from them again and will pursue a refund
Amazingly awesome
Second time of using this company for a different iPad cover. Obviously as they have a lifetime guarantee. What a bonus today when companies just don’t seem to look aftercustomers.
I can honestly say they are AWESOME. Customer service is AMAZING
Support the small companies as they really do care. ♥️
Amazing customer service
Amazing customer service, warranty process is really good and quickly resolved. Lovely products, but the plastic cases do seem to crack/break during life of the product, so good they have warranty
Love my Pipetto case
I have just received my iPhone12 Dusty Pink Magnetic Leather Case+Mount. What an absolutely beautiful piece of work. The quality feel of the case is incredible, and the color is so much better in person. I did not know that a magnetic mount was included, so that was an awesome surprise. Sadly, I do not have the phone to use the case, as iPhone 12's are flying off the shelves here in the USA. I will be ordering more products for myself and as gifts in the future. So glad I found Pipetto! Thank you guys!
Excellent customer service
Excellent customer service, they promise a lifetime guarantee and they deliver on it without question or delay, great origami cases too
Excellent customer service
An iPad origami case I purchased developed a fault within less than two weeks of using it. Customer services talked me through a Warrant claim. This was resolved within 24 hours and a new case is on its way to me. Excellent customer service.
Great customer service.
A small corner of my Pipetto iPad case broke off . Easy warranty claim system followed by very speedy resolution ......new case in the post. Great customer service. Thank you .
Excellent service and fast reply from…
Excellent service and fast reply from questions!
Fantastic Solid Cases
Have been a loyal customer of Pipetto iPhone cases for years. Fab cases every year.
Just purchased the brown leather iPhone 12 case now. Well done Pipetto. Great work as usual.

Reply from Pipetto
Superb customer services
This is my second replacement case for our iPad that has just been despatched. I can not fault their customer service to date and with a life time warranty gives you that extra piece of mind. I do feel that the cases need to be reworked slightly to make them last longer before the layers start to delaminate, but with no hassle customer service can not criticise Pipetto.
My only advise would be go back to the manufacturing process to iron out these issues. Pipetto is a great company with great products with customer services that excel head and shoulders above the majority of companies. Well done Pipetto

Reply from Pipetto
Overpriced substandard product but with a great customer service..
Nice looking products but not very robust. Now on my 3rd iPad case and second iPhone case.
As has been said many times in reviews they have a great customer service dept and have replaced faulty goods without question. I think they know they have a substandard product which is sold at a premium price so they can afford the great customer service.

Reply from Pipetto
Very helpful and responsive
Very helpful and responsive. Highly recommended
Great!
Great company, great products and great customer service! Keep up with the great work :)
Life Time Warranty
Really helpful with my broken case they sent one to me right away !!
Really happy with customer service
Really happy with customer service! I had issues with my iPad Pro case, within one day they helped me out.
They've send me a new one. Best case ever!
Cheers, Christiaan
Great company!
Great company fantastic customer service. I would certainly use them again and recommend to others.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







