Pinkyshop Reviews 

193
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ordered and paid for a chair cover on the 21st of May, it was supposedly sent out but it never arrived, I told them on the 21st of June and they said they would send another. It is now the 26th of Jul... See more

Rated 5 out of 5 stars

Ordered 3 items from Pinkyshop. Read the reviews before items delivered and was filled with dread. However can't complain whatsoever got regular dispatch updates and had my query answered overnight. G... See more

Rated 1 out of 5 stars

Company advertise all over facebook Made an order ...should have been here 27th may ...tracking has not updated since 13th may...have sent countless emails and requests for information or updates...... See more

Rated 1 out of 5 stars

Purchased set of knives and not delivered. Item tracking still showing item in China thought I was getting item from Europe. Email response initially advised 3 - 5 day delivery then extended to 21 n... See more

2.4

Poor

TrustScore 2.5 out of 5

193 reviews

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2.4

All reviews

(193)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Very happy,Excellent service, very helpful and understanding. I will definitely shop again with this company.

22 May 2021
Unprompted review
Rated 2 out of 5 stars

Do not expect top quality.

Ordered a set of knives and took 3 weeks to arrive. They are advertised as 'quality', but that word is used in a very cavalier fashion. They appear to be Damascus steel and are actually quite cheap steel that is lightly etched. Granted they where cheap and I was just looking for a half decent set, but that's what I got..
Moral,,, you only get what you pay for... these are chinese knives of chinese quality..

30 April 2021
Unprompted review
Rated 5 out of 5 stars

Simply the best…

Bought a set of japanese knife set for the wife she is always saying the ones we have are not any good ,but these ones are very good she loves them thanks to pinky shop for a great service.

23 April 2021
Unprompted review
Rated 5 out of 5 stars

I purchased a set of 8 Japanese knives…

I purchased a set of 8 Japanese knives last week and they arrived today. I must honestly say i am more impressed than expected! Absolute bargain and i cant wait to get my cook on. Will be making more purchases 100%.

22 April 2021
Unprompted review
Rated 4 out of 5 stars

Received my kitchen knife set

Received my kitchen knife set yesterday from pinky shop I'm not a person who shops regular online so I was worried am I dealing with a legitimate company but no worries the knives look great can't wait to use them and hopefully I will purchase more products from pinky shop. Many thanks A. Griffith

17 April 2021
Unprompted review
Rated 5 out of 5 stars

Ordered 3 items from Pinkyshop

Ordered 3 items from Pinkyshop. Read the reviews before items delivered and was filled with dread. However can't complain whatsoever got regular dispatch updates and had my query answered overnight. Got all items as described within the stated delivery time scale. Also all items were very well packaged. I'm absolutely delighted with all of my purchases.

17 April 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company.

Do not buy from this company.

I purchased light grey dining room chair covers, which arrived screwed up in a plastic bag and were a dark, charcoal grey - not what was advertised.

As per the Consumer Rights Act 1 October 2015, UK law states traders must match the description of the goods, and if they are not satisfactory the consumer has 30 days from receiving them, to reject the goods, hence I am within my rights to request a return.

Pinky Shop are clearly mis-selling online by the description of the goods not matching what is received.

I tried to return the incorrect goods, but with no return address or number provided, I could not do so to ensure a refund.

I paid via a debit card so requested Chargeback via my bank, which thankfully I received back after two months arguing my case.

A chargeback is a charge that is returned to a payment card after a customer successfully disputes an item on their account statement via their bank. Basically, your bank takes the money back from their bank.

Pinky shop.co.Uk are part of Y&G who are based in China, ship to a London warehouse in Southall, who simply forward the goods on.

There is no customer support (no customer help telephone line (just automated) to call, a very basic email response promising to refer any concerns to a Manager which never happens).

Save yourself a lot of headaches and do not buy from this company.

11 April 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a set of knives

I ordered a set of knives. Then read reviews and thought oh bugger.
the tracing app was bang on.
I emailed them for delivery times. got an answer saying up to 21 days. may be 25 due to current problems

Took 12 days. knifes are very good. If you bought them in a store here, they would cost twice as much.
They a come with protective sheathed as well.
Well pleased.

10 April 2021
Unprompted review
Rated 1 out of 5 stars

Ordered knives for £85.00 then see the…

Ordered knives for £85.00 then see the same knives for £35.00 on same site a total rip off now bombarded with emails offering promo codes but they don’t offer codes before you buy just tell you after
NEVER EVER AGAIN TOTAL MIS SELLING .

4 April 2021
Unprompted review
Rated 1 out of 5 stars

I will never order from this site…

I will never order from this site again. I ordered three pair of shoes and spent a nice amount of money on them and they apparently delivered them to somebody else. in the delivery instructions I specifically had on there for them to tell their delivery people to ring my buzzer when they have arrived. I have been in the house for the past week and no one wrong my buzzer so I'm assuming they just left my package anywhere. I am extremely pissed off and I want my money back. Don't nobody have money to waste now a day. Then they don't even got a contact number to talk to nobody all they give is an email. Do not order from this site you will not get your items that you purchased.

27 March 2021
Unprompted review
Rated 5 out of 5 stars

Received my chair covers today, thrilled with them!

Received my chair covers today, they are amazing!! My dog had previously jumped on the chairs and slight tears were appearing due to his nails, now because the chairs are now covered, the dog can jump up and i am not worried about ruining the chairs!! Definitely recommend this product 😍😍😍

24 March 2021
Unprompted review
Rated 5 out of 5 stars

Purchased a set of knives and then I…

Purchased a set of knives and then I read the reviews on here and dreaded the outcome. I have to say I think the bad reviews here have been sheer bad luck. I have had constant contact from the company and the knives made an appearance yesterday and they are sharper than the shards of Narcil.

Overall great service, great product but tracking system could be updated/upgraded. Would buy from the company again

11 March 2021
Unprompted review
Rated 2 out of 5 stars

LET DOWN DISSAPOINTED

Very dissapointed first of all duration to arrive secondly the patern on the knives are very weak nothing like the pics on site feel let down

4 March 2021
Unprompted review

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