The quality reflects the price - the parts fit poorly together, it needs some creativity the build it together. I am sure it doesn‘t look nice very long but now (before it is used every day) it looks... See more
Company replied
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See what reviewers are saying
Delivery was uncomplicated and faster than expected. Unfortunately, the wood on one corner of the ordered piece of furniture was found slightly damaged when unpacking, but it's just a minor damage.
Company replied
2 of 4 drawers don't slide in smoothly although it was assembled very well. And also the doors are not sitting perfectly well in place although again assembled well. The quality is not so great but pr... See more
Company replied
Fast delivery. The product sideboard "Neptune" was really well-thought-out had a good manual, and was packed pretty solidly. I was pretty satisfied!
Company replied
4.0
Great
225 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 month
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All according to my expectations.
26 May 2026
This is impossible to assemble
This is impossible to assemble. Im supposed to drill my own holes everywhere?? I would have never ordered it to start with if I know this was the case. Destroyed my whole experience.
28 April 2026
Reply from Ok Living
We're sorry that the setup was so frustrating for you and that the product didn't meet your expectations. We understand your frustration and take your feedback seriously.
Best regards, Valentin
The furniture was damaged and dirty
The furniture was delivered with visible scratches and chips in several places. In addition, all items were extremely dirty and covered in dust. I had to clean every single piece myself before being able to use it.
26 March 2026
Reply from Ok Living
That’s definitely not how the furniture should arrive, sorry for the inconvenience. We’ll take care of this and find a proper solution for you 👍
Best regards, Lisa
Delivery was so poor that half of the…
Delivery was so poor that half of the stuff came in damaged. Sure, wasnt the fault of OK-Living but they choose to work with shitty Logistic-Companies!
2 March 2026
Reply from Ok Living
That sounds really frustrating. Even if the damage occurred during shipping, it certainly shouldn't have happened. We take your feedback seriously and are working to prevent such incidents in the future 👍
Best regards, Jonas
Good shop with fast shipping
Very fast delivery, everything as advertized. Good prices.
27 January 2026
Reply from Ok Living
Thank you very much for your great feedback! We're glad to hear that the delivery was fast and everything met your expectations. It's also nice to know that you’re happy with our prices. 😊
Best regards
Jonas
Reply from Ok Living
We're sorry you didn't receive your order – this is not up to our standards. A refund has been processed.
Best regards,
Jonas
Reply from Ok Living
Vielen Dank für Dein Feedback, das freut uns sehr. Schön, dass alles in Ordnung war!
Viele Grüße,
Jonas
Reply from Ok Living
We're sorry for the significant delay in delivery. We hope you enjoy your purchase.
Best regards,
Jonas
They sent repackaged product at full price
They sent repackaged (used once by somebody and repacked in an ugly way with use marks) product & charged full price. I would have taken this for a 30% discount or ao but not at full cost :(
28 November 2025
Reply from Ok Living
We are sorry that you have received a product that has already been used - this does not meet our standards. We take your feedback seriously and will endeavour to find a fair solution together.
Best regards, Sabine
2 of 4 drawers don't slide in smoothly…
2 of 4 drawers don't slide in smoothly although it was assembled very well. And also the doors are not sitting perfectly well in place although again assembled well. The quality is not so great but price too value is not thaaat bad
9 October 2025
Reply from Ok Living
Thanks for your honest feedback!
Best regards, Sabine
Small table
Everything was fine. I ordered a small table and I am happy with it. Came on time.
6 October 2025
Reply from Ok Living
So glad to hear everything went smoothly and you’re happy with your table! Thanks for your kind feedback.
Best regards, Valentin
supercheaply made
The quality reflects the price - the parts fit poorly together, it needs some creativity the build it together. I am sure it doesn‘t look nice very long but now (before it is used every day) it looks nice and so far it didn‘t fall apart.
6 October 2025
Reply from Ok Living
Thanks for your honest feedback! I’m glad it looks good for now, even if the assembly took some extra creativity. We’ll forward your comments to improve the fitting quality in the future.
Best regards, Jonas
Reply from Ok Living
Thank you for your feedback! Great to hear the delivery was prompt and the item’s quality met your expectations.
Best regards, Lisa
Reply from Ok Living
Thank you for your kind feedback! Great to hear the delivery was fast and your experience was pleasant. Enjoy your purchase!
Best regards, Jonas
Reply from Ok Living
Thank you so much for your feedback! We're thrilled to hear that everything was exactly as you expected. If you need anything else, don't hesitate to reach out!
Best regards,
Sabine
Not very good quality products
3 June 2025
Great service and uncomplicated
24 February 2025
Reply from Ok Living
Thanks for your feedback! 😊 Glad to hear you had a great and hassle-free experience. Best regards, Sabine
The hole was not in right position
The hole was not in right position . And the drawer holder was nicht the same both side .
3 February 2025
Reply from Ok Living
Sorry to hear that! Please contact our customer service so that we can find a solution for you. Best regards, Sabine
Es war alles in ordnung
29 January 2025
Reply from Ok Living
Danke für dein Feedback! Schön, dass alles in Ordnung war. 😊 Viele Grüße, Sabine
they are super helpful during complaint…
they are super helpful during complaint handling
26 November 2024
Reply from Ok Living
Thank you for your kind feedback! We're glad to hear you found our support helpful during the process.
Best regards,
Sabine
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