The Pinewoods Clinic Reviews 

131
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently highlight the exceptional professionalism and friendliness of the staff, making interactions pleasant and reassuring. Customers frequently praise the excellent service, noting the attentive care and supportive environment provided throughout their procedures. Many people felt at ease, appreciating the smooth, efficient processes and the outstanding results achieved. Consumers particularly value the staff's knowledge and expertise, which contributes to a sense of trust and confidence in the care received. The comprehensive aftercare and clear communication further enhance the overall positive experience, leading many to highly recommend the clinic.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, friendly, and... See more

User experience

Users describe positive interactions with the overall experience, with many expressing extreme happiness with... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. Many reviewers found the booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am beyond happy with my neck surgery . Went for so many consultations but as soon as I met Rob Laycock I knew I had found my surgeon!! Results are amazing with such care for scarring ..post 3 weeks... See more

Company replied

Rated 5 out of 5 stars

I visited Context Nutrition at The Pinewoods Clinic today. I have been chronically ill for years with IBS. Debbie their consultant has supported me so much & advised me on a diet that quite frankly ha... See more

Rated 5 out of 5 stars

I booked my appointment with the Pinewood Clinic based off word of mouth. I had eyelid surgery done with Rob and C02 Lazer. Rob is incredible, he takes pride in his work and you can tell. The nurses a... See more

Rated 5 out of 5 stars

I had my first procedure with Dr Laycock absolutely professional and probably one of the best consultations I’ve ever had Friendly, reassuring, and overall professional. So made up with the resul... See more


Company details

  1. Health Consultant

Written by the company

Medical & Cosmetic Clinic: Specialising in Facial Aesthetics, CO2 Laser for Skin resurfacing, Skin Cancers, Dermatology, Women’s Health, Orthopaedics, Maxillofacial & Oral Surgery. A consultant led service designed to give you the treatments you need when you need them. Our comfortable and well equipped clinic provides a relaxed and private environment enabling you to access the care you desire confidently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful clinic - highly recommend!

I had a fantastic experience with the Pinewoods Clinic - my treatment was with Mr Rob Laycock and he and his team were absolutely brilliant. They made me feel completely at ease, explained everything thoroughly and the follow up care was really good. My procedure itself was excellent; I was really happy with the result, but in addition to that, this clinic really stands out due to the way the team there treat their clients - their warmth, humour and reassurance at every stage was something that I wish everyone could experience in their medical care. I cannot recommend it highly enough.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Feeling assured.

I've only had my initial consultation so far. I walked away from it assured I'd be in the best hands for my planned treatment. I look forward to meeting the team again and to having my planned treatment completed.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Facial cyst removal plus mole removal

Facial cyst removal plus mole removal. Brilliant professional clinic. Surgeon and team absolutely fantastic. Consult and procedure done to perfection. Great end result. Top notch facility with lovely people and cannot recommend it highly enough.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

First class professional service

From my initial consultation to having my treatment, the service and care provided by all at the Pinewoods clinic was excellent. If you need any facial surgery then Mr David Houghton is the Consultant to see. I had growths removed from the delicate eye area and just over one week later both sides are healing very well. My surgery was painless and Victoria, Mr Houghton's fabulous assistant gave me clear and easy to follow instructions for after care. I am so pleased with the outcome of my procedure and would 100% recommend The Pinewoods Clinic. Thank you to all who looked after me!

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Visited the clinic a couple of days ago.
Staff were welcoming and pleasant, and the appointment with the consultant was very professional and reassuring.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Had a few facial procedures ,myself…

Had a few facial procedures ,myself lower blepharastomy and laser treatment ,my partner had upper and lower blepherastomy,Dr Rob Laycock is such a skilled surgeon who puts you at complete ease before and after treatment ,and has a lovely kind way,all the staff at Pinewoods are so professinal ,lovely and helpful ,the clinic has beautiful interior ,my confidence has grown so much thanks to the matchless treatment ,i would 100% recomend Pinewoods Clinic ,thank you ,Nicky and Kell Nield

30 November 2023
Unprompted review
Rated 5 out of 5 stars

From the moment I arrived I was treated…

From the moment I arrived I was treated really well,reception was very helpful and courteous.Rob Laycock and his lovely staff particularly Victoria,made a very daunting visit a real pleasure,a strange thing to say when you are having a wisdom tooth removed but that is way it was.Thank you all for my treatment.You are all highly recommend.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Had a few moles removed by Dr Tiberiu…

Had a few moles removed by Dr Tiberiu Bontea and his assistant. The whole process was so easy and a breeze from start to finish. Superb clinic with wonderful staff. Dr Tiberiu Bontea and his assistant were very lovely and reassuring. Highly recommend this clinic.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

I've been into the clinic 3 times now for various treatments. I've found them extremely professional and very knowledgeable. Nothing is too much trouble, sound advice given all times. Will definitely be using them again.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

CYST REMOVAL

10/10. After a consultation with the doctor he explained everything to me as I was concerned as the cyst was near my eye.
The service I received was second to none.
My eye is already so much better and on the mend.
FANTASTIC SERVICE and would highly recommend to anyone.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Highly professional service

Highly professional service. Facial cyst removal was undertaken with care and consideration. No pain whatsoever either during the procedure or afterwards. Results are really, really good. Thank you

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and care

Excellent service and care, from start to finish. David and Victoria were both friendly, informative and reassuring throughout. Really pleased so far.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Clinic and Fab Staff

From confirming the surgery booking to having the procedure done the service was brilliant. Such friendly, caring people work within this team and it really does show through when you visit. I had a large sebaceous cyst removed from the front of my head, id lived with it for 10+years effecting my confidence and even hairstyle (for a female in her 30’s that isnt ideal) why didnt i do it sooner is all i say now having found Pinewoods Clinic.
Dr D Houghton performed my procedure, he reassured me the whole way through it as did Victoria Woods who assisted (Victoria also completed my check-up appointment and took the stitches out).
I personally cant thank you guys enough, so pleased with the treatment received and the outcome!!

20 March 2023
Unprompted review

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