The Pinewoods Clinic Reviews 

131
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and supportive approach, making them feel at ease throughout their visits. The service provided is frequently described as excellent, with many highlighting the efficiency, clear explanations, and overall comfortable user experience from start to finish. However, some people were dissatisfied with the booking process, experiencing issues with communication and follow-up calls for appointments, which led to them seeking services elsewhere.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, friendly, and... See more

User experience

Users describe positive interactions with the overall experience, with many expressing extreme happiness with... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. Many reviewers found the booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am beyond happy with my neck surgery . Went for so many consultations but as soon as I met Rob Laycock I knew I had found my surgeon!! Results are amazing with such care for scarring ..post 3 weeks... See more

Company replied

Rated 5 out of 5 stars

I visited Context Nutrition at The Pinewoods Clinic today. I have been chronically ill for years with IBS. Debbie their consultant has supported me so much & advised me on a diet that quite frankly ha... See more

Rated 5 out of 5 stars

I booked my appointment with the Pinewood Clinic based off word of mouth. I had eyelid surgery done with Rob and C02 Lazer. Rob is incredible, he takes pride in his work and you can tell. The nurses a... See more

Rated 5 out of 5 stars

I had my first procedure with Dr Laycock absolutely professional and probably one of the best consultations I’ve ever had Friendly, reassuring, and overall professional. So made up with the resul... See more


Company details

  1. Health Consultant

Written by the company

Medical & Cosmetic Clinic: Specialising in Facial Aesthetics, CO2 Laser for Skin resurfacing, Skin Cancers, Dermatology, Women’s Health, Orthopaedics, Maxillofacial & Oral Surgery. A consultant led service designed to give you the treatments you need when you need them. Our comfortable and well equipped clinic provides a relaxed and private environment enabling you to access the care you desire confidently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent clinic

I was attracted to Pinewoods by the price of a mole removal, having been left in shock by prices elsewhere. Despite the price being considerably lower than all others I looked at, the expertise and level of care I experienced at Pinewoods was second to none. I am extremely pleased, and so glad I took the leap to have my unsightly facial mole removed by laser.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Five star review

I was thinking of going to Turkey and was recommended to see Rob Laycock at Pinewoods
Clinic, so glad I did. I would have no hesitation
going back. So professional. I have already booked my next procedure.
Many thanks to Rob and Jody

19 August 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, everything flowed in a timely, considerate and professional manner.
Staff were brilliant, and put you at ease immediately. Everything explained thoroughly, and communication was brilliant, telephone, emails.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

This was a review visit for a previous procedure with Mr Laycock and, as usual, was conducted in a very professional and caring manner. I also had some additional laser treatment, which was carried out efficiently and with minimal discomfort. Nurses Jodie and Victoria, and Fabienne on Reception, make up a friendly, caring team. It is a pleasure to visit Pinewoods and I would recommend it to anyone.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

I visited Context Nutrition at The…

I visited Context Nutrition at The Pinewoods Clinic today. I have been chronically ill for years with IBS. Debbie their consultant has supported me so much & advised me on a diet that quite frankly has changed my life for the better. I can’t recommend her enough. She is so professional & knowledgeable too 💕

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

Outstanding service.
I had a lipoma removed and the quality of service I received was amazing.
The level of professionalism and aftercare left me feeling extremely comfortable and happy.
I highly recommend this clinic for similar removals.
I now have my confidence back

3 July 2025
Rated 5 out of 5 stars

It was easy, relaxed and reassuring

Wonderful from first consultation to procedure
Staff are warm, welcoming and promote a calm relaxed environment
Mr Laycock is not only reassuring in his approach but unbelievably professional immediately putting you at ease
Would highly recommend

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience throughout

I had my first procedure with The Pinewoods Clinic and can’t thank Dr Laycock and the team enough for the fantastic, professional friendly care delivered throughout. I can’t recommend them enough to anyone who is considering undergoing a procedure. The confidence it has given me through opting to get septorhinoplasty performed by the amazing Dr Laycock is incredible. Thank you!!!

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

Dr Hart was recommended to me.
She immediately put me at ease, Friendly, approachable and professional Explained everything to me. I felt reassured and would have no hesitation in recommending Pinewoods Clinic,
Thank you.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Pinewoods was suggested to me by a…

Pinewoods was suggested to me by a family friend. I found the clinic really welcoming from the outset. The admin staff were very warm and professional and put me at ease. Dr Laycock and the support staff were great. He listened attentively to my concerns regarding my situation and explained clearly and concisely what treatment path I required. I can definitely recommend any new patients considering this clinic to do just that.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Mr Laycock was reccomended to me

Mr Laycock was reccomended to me . I cannot believe how relaxed everyone made me feel . So friendly and so professional..I received upper eyelid surgery and I knew I was in the best hands .. my recovery has been amazing I highly recommend the pinewoods clinic .. I will definitely be going again

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Experts in what they do!

I picked this clinic because of the expertise of the consultants. I had a lipoma removed from my shoulder and the whole process was handled in a very professional way. From my initial appointment and then the procedure itself i felt like I was in safe hands.
The clinic is conveniently located and is a calm and welcoming space to be in.
All of the staff I encountered were friendly and helpful. Dr Bontea explained everything to me in my consultation and completed the procedure within a timeframe that worked for me.
I would definitely use this clinic again and I have already recommended it to friends and family.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Thank you x

I would just like to say how happy I am with my results so far. I decided to have a course AlumierMD facial peels with Jodi as I just felt that my skin was starting to look really dull and dehydrated. When I had a consultation with Jodi she talked me through what was involved and also spoke to me about what AlumierMD I products I could use at home. So far I have had 2 facials and I have been use 2 of there products at home. My skin feels so soft and super hydrated and I actually feel stranger writing this by skin looks like glass. I was a bit unsure about buying there products to use at home because they are not cheap but honestly worth the money. But on the plus side it is my birthday on 1st July so now when people ask me what I want I actually tell them 😊

30 May 2025
Unprompted review

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