PILLO1 Reviews 563

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have been using PILLO1 for the last 10 years!i have bought around 6 pillow in total for my and family members. It is the Only pillow that hold my neck in the right position ( straight) allowing me t... See more

Company replied

Rated 5 out of 5 stars

My husband has had Dr Hall ‘s pillo for a very long time, not allowing for any new fangled alternative. It has finally shown irreparable signs of wear. Didn’t realize they were still available. Just... See more

Rated 5 out of 5 stars

​The original P​illo1 ​f​rom Dr. Hall is amazing! I​t has reduced my tinnitus and ​my neck pain​, my sleep has improved as I no longer toss and turn to get comfortable because it, brilliantly I mi... See more

Company replied

Rated 3 out of 5 stars

I’ve been sleeping on Pillo1 for side sleepers and had to stop. I purchased the original Pillo1 first and found the center cutout was uncomfortable somI contacted the xo,pans to exchange for side sle... See more


Company details

  1. Health and Beauty Shop
  2. Mattress Store

About PILLO1

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Renowned spine expert, inventor, author, lecturer and sleep science expert, Dr. Raymond Hall, DC, has created a dream solution with PILLO1. Not only is Dr. Hall’s PILLO1 the world’s first pillow to offer a neck pain relief 30 day money back guarantee, but through an independent study, shown on average to help you fall asleep faster by 18% and increase REM sleep by over 21%! Using three variable densities of Talalay Foam in his patented and handmade design manufactured in the US, Dr. Hall’s PILLO1 also addresses many sleep and health issues. Although there are no medical claims made, customer reviews are showing improvement in neck pain and stiffness, snoring, headaches, alignment troubles as well as sleeping issues. Made in America from naturally-derived, non-toxic materials, PILLO1 strives to be the most eco-friendly, comfortable and luxurious therapeutic pillow in the world today!

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4.7

Excellent

TrustScore 4.5 out of 5

563 reviews

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Rated 5 out of 5 stars

Excellent customer service, great product!

Excellent customer service. My pillows arrived within a week.

5 May 2024
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Reply from PILLO1

Thank you so much Marina for the five star review! So happy that you are so nicely satisfied! We wish you many incredible nights of wonderful sleep! And thanks again for being such a long-term pillow one customer! 10 years! That's amazing! Dr Raymond Hall, DC. CEO of PILLO1 and JUST SLEEP BEDS

Rated 4 out of 5 stars

Great pillows, not great customer sevice

Great pillows, bad customer service. These pillows are great with people with cervical instability. I was interested in trying the other material but I know from calling several times and leaving messages- you can’t get a hold of anyone. It’s a great product, I just truly wish they had better customer service, especially for people who have places multiple orders.

29 February 2024
Unprompted review
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Reply from PILLO1

Thank you Ashley for your very informative post and so happy to hear that you are so satisfied with pillow one! I'm very sorry that you were not able to connect with with anyone on our customer service team. This is very unusual for us to hear but we will take note and certainly try to answer any and all questions especially for a wonderful long-term pillow customer such as yourself! Please accept my apologies. Dr Raymond Hall, DC, CEO of PILLO1 and Just Sleep Beds.

Rated 5 out of 5 stars

I love this pillow and I've had many…

I love this pillow and I've had many for my cranky neck. The silk pillowcase is very nice as well. I especially like that there is an additional insert for the center of the pillow to raise your head up. I use it when I'm reading.

13 January 2024
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Reply from PILLO1

Thank you Mary so much for your wonderful review! So happy that you're enjoying PILLO1 and you're loving the optional insert for a head elevation if one desires and that you're enjoying it for better sleep! We so appreciate you and your wonderful review! Dr Raymond Hall, DC CEO and inventor of PILLO1

Rated 5 out of 5 stars

This pillow far exceeds all others

This pillow far exceeds all others. The price is a lot- but you get what you pay for!

22 March 2024
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Reply from PILLO1

Thank you so much Bridgett for your terrific review! I'm very happy you see and appreciate the PILLO1 difference and value it's effectiveness and design. It indeed costs more than the average as it is hand made, has the highest quality foam available and it is made here in California. Quality and design are the factors that make it so special. Thanks again.
Sincerely, Dr Hall (DC) Inventor of PILLO1

Rated 1 out of 5 stars

Didn’t work for me at all

I used the pillow as instructed and woke up an hour and fourth five minutes into my sleep with stabbing pain that lasted the whole next day. I had to miss work the pain was so bad.

18 March 2024
Rated 2 out of 5 stars

An Already Ridiculously Expensive Pillow Now DOUBLE the Price!

I bought my first Pillo1 about 7 years ago for approximately $100, and it was incredibly helpful for my recurrent neck pain. Today, I decided it was time to invest in another as the first has tired out. To my utter dismay, this pillow is now $200. There is simply no way most people can afford that. I do not believe the manufacture of this pillow can have DOUBLED in price over the past 8 years. $100 was already outrageous. I am disgusted and disappointed by such patent price gouging. You’ve lost a formerly enthusiastic customer. With some foam and a glue gun, I’ll be making my next “Pillo1.”

24 February 2024
Unprompted review
Rated 5 out of 5 stars

This is the only pillow that is…

This is the only pillow that is remotely comfortable after my stroke. The divot restricts my neck from flopping too far on either side which is fantastic. I’m so glad they came back in stock! The price is steep but sleep is rather important! Thanks for such a wonderful invention

28 January 2024
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Reply from PILLO1

Thank you Jennifer such a beautiful and sincere review. So happy that PILLO1 positions your neck properly throughout the night. One of my primary purposes in inventing and creating the design was to keep a person's head and neck in the proper position throughout the night. Not only is this super important with your condition, but it's also so important for the average person as we all change position an average of 16 times per night. We need to always have a pillow that supports our neck in the proper position whether we're sleeping on her back or side. Thank you again Jennifer for taking the time to write such a an incredible and heart-warming review. Wishing you many nights of incredible sleep. Sincerely, Dr Raymond Hall DC

Rated 5 out of 5 stars

I was hesitant to purchase a $200 pillow

I was hesitant to purchase a $200 pillow but I consulted with my chiropractor who said the pillow meets all of the requirements for head, neck and shoulder support, I read reviews and researched the company and decided to give it a try. I LOVE this pillow. I bought "The Original - Latex - Luxurious Support, Medium - 110-220 lbs".
It's perfect for side and back sleeping positions and my neck and shoulders stay aligned and supported all through the night. I noticed improvement in neck pain after the first night, so paying $200 was worth it to me. Thank you Pillo1 for improving my sleep quality.

29 January 2024
Rated 5 out of 5 stars

Sleep without pain!

These are the best pillows for anyone especially if you have neck and/or back pain.
My sister recommended Pillo1 to me years ago and I have never turned back. Just bought my husband one since he was having neck pain. It is life changing! Also customer service was amazing and kind.

16 December 2023
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Reply from PILLO1

Thank you so much Vanessa for your wonderful review! So happy to hear that you feel that PILLO1 is life-changing! We so appreciate you as a loyal customer and thanks again for the incredible 5 Star review! Wishing you and your husband many nights of Wonderful sleep! Sincerely yours, Dr Raymond Hall DC, CEO and inventor of PILLO1 and JUSTSLEEPBEDS

Rated 1 out of 5 stars

No customer service

I places my order 3 weeks ago, no information afterwards for delivery or any updates. Tried to reach them them through mails, IG massages, no luck, but already twice received a reminder to leave the review, how convenient..

9 January 2024
Rated 5 out of 5 stars

Being able to get one again

Being able to get one again. I’ve been using the side sleeper pillow since 2013. I’ve bought a new one every two years. Last year I could not even find one. Every time I tried to order one it would state “not available.” My neck has suffered tremendously by not having one. I’ve had two neck surgeries and this has been the best for my neck. I have bought over 4 different pillows hoping they would help. They didn’t. I don’t understand why I couldn’t buy one. No one had them. I’m facing another neck surgery and I’m so glad that I was finally able to get a new one. 🙌

11 January 2024
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Reply from PILLO1

Thank you DiAnne! So happy to hear that after two neck surgeries, PILLO1 is the only therapeutic neck pillow that has helped you! Thanks again for being such an amazing loyal customer. Wishing you many nights of incredible sleep and improved health! Sincerely yours, Dr Raymond Hall,DV, Inventor and CEO of PILLO1 and JUSTSLEEPBEDS.

Rated 5 out of 5 stars

This is my second purchase of the…

This is my second purchase of the PILLO1. The first purchase had a mix up and it took a very long time to receive, and it did not include the pillo1 case. The second order came within 7 days and included a pillo1 pillow case.

30 December 2023
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Reply from PILLO1

Thank you Sandra for your nice FIVE
star review! We certainly apologize for any mix up on that first order but so happy to hear that you're pleased with your second and that you've been such an amazing, loyal, and satisfied PILLO1 customer in the past! We really appreciate you! Wishing you many nights of incredible sleep! Sincerely yours, Dr Raymond Hall, DC. Inventor of PILLO1 and CEO of JUSTSLEEPbeds

Rated 5 out of 5 stars
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Reply from PILLO1

Thank you so much Linda for your five star review! We're so thrilled that it has helped you so much with your neck issues! Thank you for being a loyal PILLO1 customer! Wishing you many nights of wonderful sleep! Sincerely yours, Dr Raymond Hall, DC, inventor and CEO of PILLO1 and JUST SLEEP BEDS

Rated 5 out of 5 stars

Great for neck issues!!

I have cervical stenosis so if I do not have the right neck support when I sleep it causes a lot of pain in my neck and arm. Regular pillows and even some that boast orthopedic support are not as good ad the Pillo1. I have faithfully use this pillow and have for several years (I'm on my third one!) I even travel with it. I can't sleep with any other pillow.

7 December 2023
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Reply from PILLO1

Stephanie, Thank you for your beautiful detailed review! I'm so thrilled that PILLO1 is giving you the support you need for your cervical issues night after night! And this is your third! Amazing! Thank you for being a loyal PILLO1 customer. It's for people like you that I invented this pillow so I'm so thrilled to hear that it is benefiting you so greatly! Sincerely, Dr Raymond Hall, CEO and inventor of PILLO1 and JUSTSLEEPBEDS

Rated 5 out of 5 stars

Amazing & appreciated pillow!

Pillo1 was referred to me by my son’s girlfriend. I had struggled at night with occipital pain. I have been using this pillow for about 2 weeks now & my nights have already been much less painful!

24 December 2023
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Reply from PILLO1

Hi Lisa! Thank you so much for your detailed review! I'm so happy that your occipital pain has lessened, within 2 weeks! Amazing! I hope you continue to have terrific success and enjoy many nights of incredible sleep! Please keep us updated! Sincerely yours, Dr Raymond Hall, DC inventor of PILLO1 and JUSTSLEEPBEDS.

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