Just renewed a Pikl policy. The phone service was efficient (no long waits) The call was handled by Leila who was helpful and personable Gordon Stobart
Company replied
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Just renewed a Pikl policy. The phone service was efficient (no long waits) The call was handled by Leila who was helpful and personable Gordon Stobart
Company replied
So pleased to find PIKL as Furnished Holiday let (Air/Booking etc) so difficult to find as standard contents (I have a Leasehold flat where Freeholder insures the buildings) insurance frequently doesn... See more
Company replied
Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... See more
Company replied
I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... See more
Company replied
Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!
Suite B, 2nd Floor , The Atrium, St Georges Street, , NR3 1AB, Norwich, United Kingdom
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I received a call back from a courteous and patient adviser. I found the online booking easy. The documentation is clear.

Reply from Pikl Insurance
After contacting a number of insurance companies and not finding the niche cover I wanted, I found the customer advisor for this company very helpful. It was very simple to get the cover I needed and I have ticked another job off my list!

Reply from Pikl Insurance
Excellent customer service from all members of staff I talked too. Very quick phone response - no waiting time to get through. Staff explained things well and were very friendly and helpful in ensuring I purchased the right service.

Reply from Pikl Insurance

Reply from Pikl Insurance
Excellent service. Even though was not able to get first time on phone someone called me back as promised the next day and got me the BEST deal. Very happy with service and would highly recommend.

Reply from Pikl Insurance
very straightforward purchase to protect occasional hosting insurance

Reply from Pikl Insurance

Reply from Pikl Insurance
Max took the time to reply to each question via email, and Rebecca called me back to wrap up the policies and process the payment promptly.
Pikl seems to be the new disruptor in the insurance sector for short-term rentals such as Airbnb & hosting, just like Starling, to the new digital banking sector.
The level of cover is high in general, and hosts can also decide to purchase the property Host package for £99/year to top up their existing insurance.

Reply from Pikl Insurance

Reply from Pikl Insurance
very easy and straight forward unlike most insurance for short letting!

Reply from Pikl Insurance
Pikl seem to understand the needs of customers who want insurance for their Holiday Lets

Reply from Pikl Insurance
I was planning to Air B&B my house for a short while and stumbled across Piki. I signed up for house and contents insurance with the add on for Air B&B. Price and cover were similar to what I usually pay. I signed up to pay monthly. I normally pay up front for the year.
I had to cancel the add on for Air B&B as my circumstances altered. I received a prompt refund from Piki.
I was then informed I couldn’t pay monthly. Fine, not a problem. However, it meant I looked elsewhere and found an alternative policy that better meets my needs as my policy doesn’t run out for another week.
I notified Piki and was informed I would be refunded. I then received an email requesting full bank card details including my cvc number!!! And that is absolutely not ok. This company are either incompetent or running a fraud racket.

Reply from Pikl Insurance
Just want I needed. Host insurance to cover a one bedroom B&B. Easy to get the quote and complete purchase online. Highly recommended.

Reply from Pikl Insurance
Great service from Joel, ours enquiry was definitely not a "out of the box" policy and his help was much appreciated! He made several phone calls and came up with some alternatives for us to choose from. I would recommend trying Pikl

Reply from Pikl Insurance
Had to call during the quote process and spoke with Joel but all queries answered and a good price. Overall great service.

Reply from Pikl Insurance
Simple, straightforward and sensibly priced cover. There was no small print - it was all spelt out very clearly in the actual document.

Reply from Pikl Insurance
Really straightforward and reasonable quote. Recommended for Airbnb

Reply from Pikl Insurance
Inexpensive Hosting Insurance
Easy to use website - added security to run along my existing Building & Content Insurance

Reply from Pikl Insurance
Contacted pikl when I got stuck, needing more information, and they took me through so I was to purchase on-line. Very happy.

Reply from Pikl Insurance
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