Pikl Insurance Reviews 431

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just renewed a Pikl policy. The phone service was efficient (no long waits) The call was handled by Leila who was helpful and personable Gordon Stobart

Company replied

Rated 5 out of 5 stars

So pleased to find PIKL as Furnished Holiday let (Air/Booking etc) so difficult to find as standard contents (I have a Leasehold flat where Freeholder insures the buildings) insurance frequently doesn... See more

Company replied

Rated 5 out of 5 stars

Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... See more

Company replied

Rated 5 out of 5 stars

I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... See more

Company replied

Company details

  1. Insurance Agency

Written by the company

Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!


Contact info

4.8

Excellent

TrustScore 5 out of 5

431 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

very nice

it was great and time saving

4 January 2023
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Hi Nidhi,

Thank you for taking the time to leave us a review! Your feedback is greatly appreciated.

Kind regards,

Wes

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient
Dan made the process very easy for me

9 December 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Thanks for your kind comments. We really appreciate it.

Rated 5 out of 5 stars

Excellent customer service

This the first time I have used Pikl insurance, but I was very happy with everything.
Firstly, customer services representative Maria was excellent, answered all queries and followed up everything with a call. This service is a really good reflection on the company. Secondly all the online forms were simple and quick to use. I would definitely recommend pikl insurance.

2 December 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Hi Vanessa,

Thank you for taking the time to leave review, we appreciate your valuable feedback!

Kind regards,

Wes

Rated 5 out of 5 stars

Insurance for holiday let cottage

I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spent some time looking at the market and the Pikl experience was excellent. We ended up with a price with a 13% increase over last year.
James was very helpful indeed.

22 November 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Hi,

Thank you for taking the time to leave us a review, we appreciate your valuable feedback!

Kind regards,

Wes

Rated 5 out of 5 stars

Prompt response

14 November 2022
Pikl Insurance logo

Reply from Pikl Insurance

Hi Shabbir,

Thank you for your valuable feedback and taking the time to leave us a review!

Kind regards,

Wes

Rated 5 out of 5 stars

Efficient, friendly and calm. Explained things clearly.

The company were efficient and friendly.
It wasn't long to wait for the phone call to go through.
They explained everything patiently and didn't advise.
I am pleased with the cover for my holiday letting home and the price is very reasonable. Its nearly half of what I was offered to renew from my previous insurer.

4 November 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Hi,

Thank you for taking the time to leave us a review, we appreciate your valuable feedback!

Kind regards,

Wes

Rated 5 out of 5 stars

Airbnb'ing a holiday home - territory...

Went onto Gocompare to get insurance for Airbnb'ing our holiday let. It explained the specific requirements and had a very simple form to complete. Then I saw that my favourite insurer, LV was offering the lowest quote, so it was a no-brainer.

11 October 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Thank you for taking the time to leave us a review, we appreciate your valuable feedback.

Kind regards,

Wes

Rated 5 out of 5 stars

Just the cover I needed.

Finding cover for a property which includes a chalet for holiday lets proved to be a lot more difficult than I was expecting. Fortunately, I found Pikl who arranged the cover I needed. Going through the process with Glen was straightforward as he clarified everything I needed to know. The documentation I received was excellent.

6 October 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Hi Rob. Thanks for your kind words. We really value your comments.

Rated 5 out of 5 stars

Highly recommend this company

Brilliant company. It is great to have a company that you can contact and speak to someone immediately and feel confident in the product you have bought (very rare these days). This is the only company that I found, that do holiday let insurance which has a simple and clear policy, that will cover us and our property.

30 September 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

We are glad to hear of your positive experience with us, thank you for taking the time to leave a review.

Kind regards,

Wes

Rated 5 out of 5 stars

On initial call agent took my details…

On initial call agent took my details and reason for call which was to get home insurance. No agent was available at the time to move forward with the quote but the agent took my number and said someone will call me back within the next hour. I received a call within 10 minutes. Perfect! After this, the agent was very professional and also explained parts that were unclear to me. The call was straight forward with a positive result. Very happy indeed with my experience.

14 September 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Hi Louise, we appreciate you taking the time out to leave us a review.

Kind regards,

Wes

Rated 5 out of 5 stars

Simple

Simple, easy to follow and understand. Excellent if you want that piece of mind cover for your Air BnB business.

8 September 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Hi Graham,

Thank you for taking the time out to leave us a review, we appreciate your valuable feedback!

Kind regards,

Wes

Rated 5 out of 5 stars

very efficient and helpful staff and…

very efficient and helpful staff and very fair price.

2 September 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Hi Liam,

Glad you had a positive experience with us, we appreciate your valuable feedback!

Kind regards,

Wes

Rated 5 out of 5 stars

very helpful when I called

very helpful when I called - thank you

30 August 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Hi Lisa, thank you for taking the time to leave us a review, we appreciate your feedback!

Kind regards,

Wes

Rated 5 out of 5 stars

Easiest company to deal with

Easiest company to deal with, No stress, No fuss

29 August 2022
Pikl Insurance logo

Reply from Pikl Insurance

Hi Andrew, thank you for taking the time to leave us a review, we appreciate your valuable feedback.

Kind regards,

Wes

Rated 5 out of 5 stars

Matt was very patient working through…

Matt was very patient working through our rather complicated house insurance requirements. He found us reasonably priced insurers who would accept our Pikl top up, our working from home requirements, our visiting students and other non family guests. Thank you so much Pikl.

22 August 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Hi Patricia, thank you for taking the time to leave us a review, we appreciate your valuable feedback.

Kind regards,

Wes

Rated 5 out of 5 stars

simple to set up

simple to set up. great value

19 August 2022
Unprompted review
Pikl Insurance logo

Reply from Pikl Insurance

Thank you for taking the time to leave us a review, we appreciate your valuable feedback.

Kind regards,

Wes

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