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Pictory.ai Reviews 

643
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, reviewers had a great experience with this company. Customers frequently praise the platform for its intuitive interface, noting that the automated video creation tools make content generation remarkably fast and easy. Consumers also highlight the helpful customer service and the extensive library of stock assets that enhance their creative projects. However, some people mentioned that the automated video visuals can be inaccurate and require frequent manual corrections. A few other reviewers also felt that customer support responses were unhelpful or slow when addressing technical issues. Some users additionally noted encountering software glitches and limitations with specific features during their regular workflow.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform makes the process... See more

Product

Clients share positive opinions on product, highlighting that it is an amazing tool with many features that... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, reflecting varied and conflicting consumer... See more

Artificial intelligence

Consumers find artificial intelligence to be ambiguous, reflecting a wide range of differing experiences.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My honest review of Pictory.ai. This is one of the best video generation AIs with many features. I have been using this platform for a very long time; the dashboard is easy to navigate, and it deliver... See more

Company replied

Rated 5 out of 5 stars

I've tried many AI video generation platforms. They all have their pluses and minuses. What I like about Pictory is its simplicity and its affordability. With some other platforms, I have to spend day... See more

Company replied

Rated 5 out of 5 stars

Pictory is an amazing tool! It makes turning blog posts and ideas into professional-looking videos incredibly easy. The AI features save me a ton of time, and the whole process is simple and intuitive... See more

Company replied

Rated 5 out of 5 stars

Pictory has been really helpful for turning ideas and written content into videos quickly. It’s easy to use, even if you don’t have any video editing experience, and it saves a lot of time compared... See more

Company replied


Company details

  1. Video Editing Service
  2. Software Company
  3. Video Production Service

About Pictory.ai

Written by the company

Democratizing Video Creation with AI

Pictory is built for a world where anyone can turn content into engaging videos at scale. Fast, simple, and accessible video creation powered by AI.

Pictory is an online AI video creation platform designed for content marketers, learning and development teams, and business development teams. It helps transform long-form content into short, useful, and engaging videos without technical skills or complex editing software. Creating consistent video content takes time. Pictory removes that barrier.

What you can create with Pictory
  • Short branded learning clips for training and internal communication
  • Training and onboarding videos generated directly from scripts
  • Sales, pitch, and explainer videos for business development
  • Highlight clips from long recordings for knowledge sharing
  • Videos from blog posts, documentation, and URLs
  • Automatically captioned videos for accessibility and reach
AI-powered creation workflows
  • Prompt to Video: Generate videos directly from a simple text prompt.
  • Text to Video: Turn scripts into professional videos with AI voices and visuals.
  • URL to Video: Convert articles and web pages into shareable videos.
  • Edit Video Using Text: Make edits by changing words instead of timelines.
  • PPT to Video: Transform presentations into narrated videos.
  • Summarize to Video: Condense long content into clear video summaries.
  • Images to Video: Create videos from images using AI image generation.
  • Video Recording: Record and enhance videos inside the AI Studio.
Why teams choose Pictory
  • AI Image Generation and AI Studio: Create visuals and videos in one place.
  • Consistent Branding: Add logos, colors, intros, outros, and watermarks.
  • Scalable Content Creation: Produce videos faster without increasing costs.
  • Easy to Use: Cloud-based, no downloads, works on any computer.
  • Collaboration Ready: Built for teams that need speed and consistency.

Pictory helps teams share knowledge faster, keep content up to date, and turn ideas into videos that people actually watch.


Contact info

4.2

Great

TrustScore 4 out of 5

643 reviews

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4.2

All reviews

(643)

246 reviews in the last 12 months

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Rated 5 out of 5 stars

Its working for me as new youtube…

Its working for me as new youtube content creator

1 July 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hi! Thank you so much for sharing your experience. We're so happy to hear that Pictory is working well for you as a new YouTube content creator. We hope it helps you create even more great videos as your channel grows.

If you're interested, we'd love to have you join our Pictory Creators Community on Reddit, where you can connect with other creators, share tips, and get inspired: https://www.reddit.com/r/Pictory_Community/

Thanks again for your support!

Lis

Rated 5 out of 5 stars

Quick response to customers for any…

Quick response to customers for any problem like subscription, refund, acount activation and also a good app for make videos.

24 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hi Sandeep!

Thank you so much for the 5-star review! We're glad to hear you're enjoying Pictory and that you think it's a great app for creating videos.

If you ever need help with your subscription, account activation, refunds, or anything else, our support team is always here for you at support@pictory.ai.

If you're creating videos with Pictory, we'd also love to invite you to join our Creators Community on Reddit, where you can connect with other creators, share tips, and get inspired: https://www.reddit.com/r/Pictory_Community/

Thanks again for your support!

Lis

Rated 5 out of 5 stars

With limited in-person or online…

With limited in-person or online support from software programs today, it is nice to see one with limited staff try their best to help the customer. PictoryAI staff is a great example of a team that does its best when customers bring up issues. Thanks to the team!

25 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Thank you so much for your thoughtful review! It means a lot to our team to hear that our support has made a positive difference.

We truly do our best to help every customer, and your kind words are a wonderful encouragement for the entire team. If you haven't already, we'd love to invite you to join our Pictory Creators Community on Reddit, where you can connect with other creators, share ideas, and discover helpful tips: https://www.reddit.com/r/Pictory_Community/

Thank you again for your support!

Lis

Rated 5 out of 5 stars

Pictory is incredible for Course Creators and Influencers

Pictory is incredible. I have been with it since it launched and seen it grow in the most intuitive video creation platform. I has quality output and integrations with top level softwares like Elevenlabs and Getty images. I am amazed that I can add a script and it will create an amazing video. Plus it does so much more. It is well worth exploring and if you make courses for social media or ecourses it is invaluable.

24 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello! Lis here.

Thank you for your amazing review and for being part of the Pictory journey since the beginning. We're glad to hear that features like script-to-video creation, ElevenLabs, and Getty Images have helped you create great content with ease.

We truly appreciate your support! We'd also love to invite you to join our creators community on Reddit: https://www.reddit.com/r/Pictory_Community/

Lis

Rated 5 out of 5 stars

Easy to use

Easy to use, prompt customer service, regular provision of new features

23 June 2026
Pictory.ai logo

Reply from Pictory.ai

Hello!

Lis here. Thank you for your wonderful review. We're so glad to hear that you find Pictory easy to use and that you've had positive experiences with our customer support team.

It's also great to know that you're enjoying the regular addition of new features. Our team is constantly working to improve Pictory and make video creation even better for our users.

Thank you for being part of our community. We'd also love to invite you to join our creators community on Reddit and connect with other Pictory users: https://www.reddit.com/r/Pictory_Community/

We truly appreciate your support!

Lis

Rated 5 out of 5 stars

Great Platform and Exceptional Customer Service

In addition to the platform being very user-friendly and easy to navigate, I found that when I have issues, the customer service is exceptional at helping users troubleshoot challenges.

23 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello!

Lis here. Thank you so much for your kind review. We're delighted to hear that you find Pictory user-friendly and easy to navigate.

It's especially great to know that our customer support team has been able to help when you've needed assistance. We work hard to provide quick and helpful support, so feedback like yours means a lot to us.

Thank you for being part of the Pictory community. If you're creating content with Pictory, we'd love to invite you to join our creators community on Reddit and connect with fellow creators: https://www.reddit.com/r/Pictory_Community/

We appreciate your support and wish you continued success with your video projects!

Lis

Rated 5 out of 5 stars

One of the best tools for creating…

One of the best tools for creating realistic videos. Loads of features that cut down on time and costs of producing video content.

23 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello! Lis here.

Thank you so much for your wonderful review and for joining our recent webinar! It's fantastic to hear that you're enjoying Pictory and finding it packed with features that help you create realistic, professional-quality video content.

We're glad the webinar was part of your journey, and we appreciate you taking the time to share your experience. We can't wait to see what you create next!

If you'd like to connect with fellow creators, exchange ideas, and discover new tips, feel free to join our community here: https://www.reddit.com/r/Pictory_Community/

Thanks again for your support!

Lis

Rated 5 out of 5 stars

amazing AI platform really brings your…

amazing AI platform really brings your ideas to life. I've used it few times and it was flawless

21 July 2025
Unprompted review
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Reply from Pictory.ai

Hello! Lis here.

Thank you for your wonderful feedback! We're glad to hear that Pictory helped bring your ideas to life and that your experience has been flawless so far.

It's great to know that our platform is helping you create videos easily and effectively. We appreciate you taking the time to share your experience with us.

If you'd like to connect with other creators and share tips, ideas, and success stories, we'd love to welcome you to our Reddit community: https://www.reddit.com/r/Pictory_Community/

Lis

Rated 5 out of 5 stars

Pictory customer service helps

Pictory customer service helps. They will find a solution.

20 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello! Lis here.

Thanks again for taking the time to leave a review. If you're creating videos with Pictory, we'd also love to invite you to join our creators community on Reddit: https://www.reddit.com/r/Pictory_Community/

Lis

Rated 5 out of 5 stars

Very good support from Picroty support…

Very good support from Picroty support team. alos they keep improving their AI. Thanks

17 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello! Lis here.

Thank you so much for your kind words.

Feedback like yours motivates us to keep building and improving the platform for creators like you. Thanks for being part of the Pictory community!

If you'd like to connect with other creators, share tips, and see what others are building with Pictory, we'd love to have you join our Reddit community: https://www.reddit.com/r/Pictory_Community/

Thanks again for your support!

Lis

Rated 1 out of 5 stars

Terrible experience with billing

Terrible experience with billing. Others are having the same experience. Renewal started again and I asked for refund as not using it. Billing was within a few hours. This happened twice as I meant to cancel the first time. So 3 years of subscription for nothing as I forgot to cancel the 2nd time as well. This company does not care about it's customers and the product is way overpriced for the clunky attempts it makes.

18 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello Tai,

Lis here. Thank you for sharing your feedback. We're sorry to hear about your experience.

We have reviewed your case and have just contacted you directly with a solution. Please check your inbox for our latest message.

We genuinely value customer feedback and always aim to make things right when issues arise. If our recent resolution has changed your perspective, we would be grateful if you would consider updating your review to reflect your latest experience with our team.

If you have any questions or need further assistance, simply reply to our message and we'll be happy to help.

Lis

Rated 5 out of 5 stars

Stop Editing Videos! Let Pictory AI Do It for You

Pictory is one of the better beginner-friendly tools available.

Overall Rating: 8.5/10 ⭐⭐⭐⭐⭐⭐⭐⭐☆

What Pictory Does Well

✅ Converts scripts and articles into videos automatically
✅ Creates Shorts from long videos
✅ Auto-generates captions (important for YouTube Shorts)
✅ Large stock video library
✅ Easy for non-editors to use
✅ Saves significant video production time

18 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello!

Lis here. Thank you so much for sharing your review and for highlighting the features you found most valuable.

We're delighted to hear that Pictory has helped simplify your video creation process and save you time. It's great to know that features like script-to-video conversion, automatic captions, Shorts creation, and our stock media library are making content creation easier for you.

We truly appreciate your 8.5/10 rating and your recommendation for beginners. Feedback like yours motivates our team to keep improving the platform and helping creators bring their ideas to life.

Since you're enjoying Pictory, we'd also love to invite you to join our creator community on Reddit, where users share tips, ideas, and success stories: https://www.reddit.com/r/Pictory_Community/

Thank you again for your support!

Lis

Rated 5 out of 5 stars

It's good nice work and video is too…

It's good nice work and video is too good love you pictory

16 June 2026
Pictory.ai logo

Reply from Pictory.ai

Hello!

Thank you so much for your kind words and support! We're glad to hear that you're enjoying Pictory and that you're happy with the videos you're creating.

Feedback like yours motivates our team to keep improving and building tools that help creators bring their ideas to life.

If you'd like to connect with other creators, share your experiences, and discover new tips, we'd love to welcome you to our Reddit community: https://www.reddit.com/r/Pictory_Community/

Thank you again for being part of the Pictory family!

Lis

Rated 5 out of 5 stars

Not being a Techie Wizard

Not being a Techie Wizard and new to Pictory, it didn't take me long to need help. Not that the process is complicated, but my 80-year old brain isn't what it used to be.
My request for help was replied to almost immediately and Silky made the process of resolution silky smooth (forgive the pun.)
Very happy with the resultant video using the URL to Video, cloned my own voice and other aspects.
Pictory and team definitely have earnt the 5-Stars.
With gratitude,
Rick

15 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello Rick,

Thank you so much for taking the time to share your experience!

It's wonderful to know that you're enjoying features like URL to Video and voice cloning, and that you're happy with the video you created.

We're also excited to see creators like you in our community. If you'd like to connect with other Pictory users, share ideas, and learn new tips, we'd love to invite you to join our Reddit community: https://www.reddit.com/r/Pictory_Community/

Thank you again for your support and encouragement. We truly appreciate it.

Lis

Rated 5 out of 5 stars

The representative was thourough and…

The representative was thourough and precise, she solved all of my problems and gave the issues the time and attention resolving the problems deserved.

12 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello! Lis here.

Thank you so much for your kind words. We're delighted to hear that our representative was able to thoroughly address your concerns and provide the time and attention needed to resolve your issues.

If you're creating content with Pictory, we'd also love to invite you to join our creators community on Reddit: https://www.reddit.com/r/Pictory_Community/

Thank you for being part of the Pictory community!

Lis

Rated 5 out of 5 stars

A Creators Life Made Easier

I have been with Pictory for over 3 years now and find the platform very user friendly. I feel I am evolving with the platform as many changes have come about since I joined. The support staff are worth their weight in gold - special mention goes to Silky, Nisha, Mohammed and that insomniac Pickford ! Keep it up guys...we are in it for the long haul.

10 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello Vinay!

Thank you so much for your kind words and for being part of the Pictory journey for over 3 years. It's wonderful to hear that you've been able to grow alongside the platform and that our updates have helped make your creator experience even better.

Your recognition means a lot to the team. We'll be sure to share your shoutout with Silky, Nisha, Mohammed, and Pickford. Feedback like yours keeps us motivated to continue improving and supporting creators like you.

Since you're such a valued member of the Pictory community, we'd also love to invite you to join our creators' Reddit community, where fellow creators share tips, ideas, and success stories: https://www.reddit.com/r/Pictory_Community/

Thank you again for your trust and support. We're excited to be part of your journey for many more years to come!

Lis

Rated 5 out of 5 stars

Fantastic customer support

Fantastic customer support. The Silky took the time to understand an issue I was having with a video file, organised a call, and got her team to fix the problem within a few days. Very responsive and helpful throughout the process.

10 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello! Lis here.

Thank you so much for sharing your experience. We're delighted to hear that Silky was able to help resolve the issue with your video file.

We truly appreciate your kind words about the responsiveness and support you received. Feedback like yours means a lot to our team and motivates us to keep delivering the best possible experience.

Since you've had such a positive experience, we'd love to invite you to join our creators community on Reddit, where you can connect with other Pictory users, share ideas, and learn new tips: https://www.reddit.com/r/Pictory_Community/

Thank you again for your support!

Lis

Rated 5 out of 5 stars

Pictory is improving

Pictory has been improving. I look forward to the next level to help scale up my content marketing

7 June 2026
Pictory.ai logo

Reply from Pictory.ai

Hello! Lis here.

Thank you for your review and for being part of Pictory's journey! It's wonderful to hear that you've noticed the improvements we've been making.

We're excited that you're looking forward to the next level of features to help scale your content marketing efforts. Our team is continuously working on enhancements designed to help creators and businesses produce content more efficiently and effectively.

Since you're enjoying the platform and following its progress, we'd love to invite you to join our creator community on Reddit, where users share tips, ideas, and feedback: https://www.reddit.com/r/Pictory_Community/

Thanks again for your support and encouragement!

Lis

Rated 5 out of 5 stars

Amazing tool for content creators

Amazing tool for content creators, great features, a huge library of royalty-free stock videos and images.

6 June 2026
Pictory.ai logo

Reply from Pictory.ai

Hello! Lis here.

Thank you for the fantastic review! We're delighted to hear that you're enjoying Pictory and finding value in the features, as well as our extensive library of royalty-free stock videos and images.

It's great to know that Pictory is helping support your content creation workflow. Feedback like yours motivates our team to keep improving the platform and adding even more tools for creators.

Since you're having a great experience, we'd love to invite you to join our creator community on Reddit, where you can connect with other Pictory users, share ideas, and learn new tips: https://www.reddit.com/r/Pictory_Community/

Thanks again for your support!

Lis

Rated 5 out of 5 stars

Very helpful when I needed to cancel an…

Very helpful when I needed to cancel an auto subscription renewal after the renewal date. Cancelled subscription immediately, with no charges.
Much appreciated.

5 June 2026
Unprompted review
Pictory.ai logo

Reply from Pictory.ai

Hello!

Lis here. Thank you for taking the time to share your experience. We're glad we could help resolve your subscription renewal request quickly and make the cancellation process smooth for you.

It's great to hear that the issue was handled promptly and to your satisfaction. We truly appreciate your kind feedback and your support.

Thank you again for choosing Pictory!

Lis

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