Pics2posters Reviews 

1,009
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the prints and products received. Many highlight the superb service, noting helpful staff and a professional approach. The ordering process is frequently described as easy and straightforward, offering various customization options. Customers also appreciate the fast delivery, with items arriving quickly and well-packaged. However, some people mentioned occasional issues with product quality, such as frames not matching descriptions, images appearing squashed, or photos lacking expected color and clarity.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing delight with the quality of... See more

Quality

Reviewers mention positive feedback about quality, with many expressing delight and satisfaction with the... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing high satisfaction and... See more

Order

Customers consistently note positive experiences with the ordering process, finding it easy to use and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the swiftness and speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality poster. I’m very happy with the service. The ordering process is easy to use and once you’ve uploaded your photo there are many options to choose for the final print. The site recom... See more

Rated 5 out of 5 stars

I never usually leave reviews however I have always used pics2posters and I think their customer service is exceptional. I got my maternity, newborn pictures and just about to make another order with... See more

Rated 5 out of 5 stars

I only ever use Pics2Posters for all my photo printing requirements. I discovered them when I bought my first home and wanted some large prints to make an impact. Have used so many times since and hav... See more

Rated 5 out of 5 stars

I have recently had 3 bespoke canvas prints made where I chose the sizes myself. The turnaround time was amazing each arriving within a few days well packaged and by tracked mail. I cannot fault the q... See more


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4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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4.6

All reviews

(1,009)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Genuinely above and beyond – thank you, Gail


I had several images I wanted printed for different frames, and Gail went absolutely above and beyond to help. Not only did she advise me with kindness and real care, but she also persisted using her expertise to workout thoughtful creative edits to make my picture quality and design ideas work, in the frames I already had.

She was an absolute delight to speak to on the phone — warm, interested, and genuinely helpful. Proactively reaching out to me by phone, to get things right before print. A credit to herself and the business. What she didn’t know was that I was going through a really difficult time, and her kindness and interest in getting a job right made a bigger difference than she probably realises. I was just trying to do something small to brighten life up in a dark flat on a tight budget I'd spent a while saving for, and she made that feel completely possible.i soon stopped feeling a nuisance because her interest came across as nothing but genuine.

The prices were very reasonable, and I never once felt pressured to spend more. In fact, she made me feel like a long-standing, valued customer — which is rare these days. I’m really really sorry it’s taken me this long to write the review, but I’ve never forgotten how brilliant the experience was. Thank you so much, Gail. Ynwa.

Ps. I did try to find some small local business awards to send a nomination but struggled. If you know of any, I'd be so happy to forward a nomination. I will return soon. I just didn't want to do so without leaving this review. My apologies.

Experience : June 2023.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company and excellent…

Excellent company and excellent customer service 👌 I purchased 6 prints in total 3 were A3 and 3 were 4a firstly the quality was superb. But more importantly I recieved a call regarding my order as they thought I had made an error. I had bought prints from etsy and I wanted three portraits. However I choose landscape in error and the girl called to see if that's what I meant before they printed. Thankfully they recognised this and was very grateful for providing an excellent service. Well done

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. They went out of there way to ensure that we receive our product on time. The quality of the print was great and will make a great memory. THANKS!!

1 May 2025
Unprompted review
Pics2posters logo

Reply from Pics2posters

Thank you for the wonderful review. We really appreciate your comments and I'm just glad your order arrived in time for you.

Rated 5 out of 5 stars

Superb service

Superb service. Went out of their way to support.

30 April 2025
Unprompted review
Pics2posters logo

Reply from Pics2posters

Thank you Matt for taking the time to leave us this lovely review.
I'm glad we were able to get your order expedited for you.

Rated 5 out of 5 stars

Highly recommended!

I needed 6 pictures expanded to various poster sizes for a museum display. I checked other companies beforehand but some did not go to the sizes I needed and others were complicated in the way they wanted the files. Pics2posters was not the cheapest, but it was simple and they could do everything that i needed. The posters arrived just 2 days later, which is impressive, but the big win is the quality. They look amazing! I paid the extra £3 each for touching up and checking and I can see the benefit in the prints. Print quality and paper thickness is excellent. Highly recommend these guys, couldn’t be happier. Kevin

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Not at all surprised to see Gail's name…

Not at all surprised to see Gail's name mentioned so much! She was an absolute pleasure to deal with from start to finish - she knows her stuff and really wants to get the customer the best possible outcome! I manage a team of 5, and I wish every one of them was 'A Gail'. The prints are the best quality I've ever received, this will be my go to printing service from now on, and that's why first class customer service is so important - This company has got it right for sure.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

I can’t speak highly enough about Gail…

I can’t speak highly enough about Gail and her outstanding customer service! From the moment I interacted with her, she was incredibly kind, genuinely helpful, and impressively knowledgeable. Nothing was ever too much trouble, and she made the entire experience feel effortless and enjoyable. It’s rare to come across someone who truly cares and goes the extra mile the way Gail does. Because of her, I’m a customer for life. She’s an absolute credit to the team!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

They go the extra mile + top quality products

This team are AMAZING. From delivering quality goods that are exactly as I asked for, to having a full blown conversation with the LOVELY Gail about one of my photo edits. Gail was so kind, thoughtful and patient with me and got the image exactly as I wanted it. I couldnt ask for me. I will be 1000% reordering my next set of prints from this place - THANK YOU GAIL and team :)

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer service & Prints

Amazing! Gail was unbelievably helpful from start to finish. I appreciated her advice and help through the whole process. Gail really went the extra mile to ensure my photos would be the best prints possible, she spent a lot of time helping me, it took a little longer to get my photos through because of this, but the was no problem at all because it meant my photos where perfect! (instead of Gail just printing the photos i had sent over, she let me know some of them weren't of the best quality and allowed me time to find the original which is what I thought i had sent already sent over)

Really recommend this company and I will use them and recommend them going forward.

I am writing a review today as I looked for a while to try and find a company for my prints, and the reviews on trust pilot helped me decide, so i wanted to also review my order.
Use this company for your prints you wont be disappointed!!

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Worst customer support

Just read another review saying they ordered on the 21st of December and still no update on their order. I also did the same on the same date and had no updates. Considering I spent over £50 on this order I’m beginning to think I’ve been scammed.

4 January 2025
Unprompted review
Pics2posters logo

Reply from Pics2posters

Hi Orson,

As per the response to the last review, as stated on our website, we closed on the 20th December and re-opened again today on the 6th January:

"We close for our Christmas break on 20th December 2024 and re-open on the 6th January 2025. Orders placed during this time will be produced and shipped asap on our return."

Your order is now in production and will be shipped asap. We will drop you an email as soon as it has been shipped.

Kind Regards
The Pics2Posters Team

Rated 5 out of 5 stars

Good value large prints.

Good value large prints.
Ordered from here a few times and every time the prints are great, quick delivery, better value than others around.

I would recommend

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Superb Service and Issue Resolved

I ordered 3 prints from this company and 2 were excellent and 1 was poor.

I am emailed the company and Gail responded quickly and wee had a detailed discussion about how my Jpeg could be manipulated to get a better result.

I am now in receipt of 3 excellent prints.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service.
Gail went above and beyond to advise on why a print I ordered did not fit the frame I bought (my frame was incorrectly labelled in cm instead of inches). She found the problem, and, even though it was not their fault, as they sent the exact one I asked for, she still replaced it with the right one. She didn't even say it was a gesture of goodwill, but it really was, as they had already sent exactly what I had ordered. Thank you so much.

6 November 2024
Unprompted review
Rated 3 out of 5 stars

Not posters just photos

Not posters just photo's.
Fair enough it was my fault for not double checking sizing but as i thought i was ordering posters i thought the 21cm was in inches so admit my faults.
£7 plus postage for a normal sized photo is ridiculous.
I definitely wouldn't order again.
Not pics to posters at all.

25 October 2024
Unprompted review
Pics2posters logo

Reply from Pics2posters

Hi Christie,

I am sorry you have felt the need to give us this negative review. I have looked at your order and can see that you ordered your prints as A5 photos. These are really small and we would assume that you know what size you are ordering.
We offer a service of printing anything from pictures to posters (hence the name pics2posters). It doesn't mean that all images are turned into large posters, the size you order dictates the size we print.

The price you paid included an optional enhancement charge of £3 which you opted to have on each image, hence the print cost.
If you would like to get these printed at a larger size, please email me directly and I will sort it out for you and use the current order as part payment toward the new order, charging only the balance needed for the larger sizes so you are not out of pocket.
Kindest Regards
Gail Fisher

Rated 5 out of 5 stars

Ren - Sick Boi, one poster, thousands of images.

The photo I sent to be made into a poster was quite a difficult one to reproduce with clarity (says the non IT person) - I had printed the original copy myself and no matter how I did it, it was extremely pixelated. The poster has arrived, I can see each image that makes up the photo clearly, every face, every piece of merch, every tattoo design - hundreds upon hundreds of images clear on an A3 poster.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent …

Finally got the prints,but this is Not pic2posters fault its royal mails I'll be sending them a review later ?.
The prints I sent for are excellent, I'm very pleased with them and the whole process, I've had prints from others before and this is the best I have ever had.
Thankyou.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Now this is how a company should be run…

Now this is how a company should be run in terms of customer service and experience. Absolutely top notch service from start to finish; really rapid communications; very fast turnaround for orders and especially brilliant after service.
It’s a shame I can only give five stars for what is a six or even seven star service. Cannot recommend highly enough. Not just the best company I have dealt with this year but the best this decade. High praise indeed from someone who is usually very fussy and rarely leaves reviews (because I’m too lazy to bother).

27 September 2024
Unprompted review

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