Photobook Singapore Reviews 

708
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the intuitive online platform that makes designing custom photo books exceptionally simple and enjoyable. Reviewers frequently praise the remarkably fast shipping times and the bright, high-quality print execution of their cherished memories. Consumers consistently highlight the reliable service and state that the finished items always arrive in perfect condition. However, some people mentioned occasional issues with dull colors, overexposed images, or visible print defects on specific pages. A few reviewers also experienced initial difficulties while trying to navigate the website and complete their product orders smoothly.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing immense satisfaction with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that shipping is impressively fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am glad I found photobook as it turned my cherished moments into custom keepstakes that can turn into lasting treasures. I loved the fact that I can upload own design with easy templates which are s... See more

Rated 5 out of 5 stars

It is a joy to compile a Photobook of 2025 photos that are being shared with me by a couple whom I had know for more than 50 years. To give them this book is a privilege as a friend to help them enjo... See more

Rated 5 out of 5 stars

I finished my 100 page 10x14inches photobook and sent it on 11/2/2026, and the book was delivered to me on CHINESE NEW YEAR EVE. I am very happy with the production as all pages were well printed. Bes... See more

Rated 5 out of 5 stars

Just received the book on my grandnephew’s first 100 days for his paternal grandparents, who were overjoyed with this photobook gift, as this is their first grandchild . They are visiting from Spain a... See more

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Company details

Written by the company

Photobook Singapore is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook Singapore operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

708 reviews

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No recent history of asking for reviews

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4.7

All reviews

(708)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently ordered a photobook

I recently ordered a photobook, and I must say the experience was fantastic! The platform introduced new features, including themed designs and an AI-assisted layout, making the process even smoother and more effortless. Everything from uploading photos to finalizing the design was intuitive and hassle-free.

The quality of the photobook met my expectations perfectly. It turned out beautifully, just like my previous orders! Definitely great value for money.

Customer service was excellent as well. It was reassuring to see their prompt and helpful support available.

Overall, I’m extremely satisfied and will definitely be ordering again. Highly recommended!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

A Fantastic Way to Preserve Memories – Keeps Getting Better!

I recently created two holiday photobooks with Photobook Singapore, and once again, I’m impressed! As a repeat customer, I find this to be a fantastic way to preserve memories for future reference. The platform makes it easy to design photobooks—even when arranging everything manually—but I’ve also noticed that with each new book I create, I get better and more efficient at planning and organising my photos. This makes the entire process even more rewarding. I will definitely continue using Photobook Singapore and highly recommend it to anyone looking for a simple yet meaningful way to document their special moments!

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Deceptive Interface and Practices

Been a user of Photobook for 4 years to create calendars. To my surprise, my most recently created calendar used a different paper stock, which I had taken for granted would be the same as those I had previously printed before as I don't toggle with the settings.

I went back to the website to check and it appears that they had changed the default options, and now set as default the more expensive product options, and made default the calendar sticker add on option. To me, add ons are, by their very name, add ons. They should NOT be the default selected option. This deceptive practice mirrors a previous experience I had with the company, where they would issue what appears to be fantastic offers, but charge a bomb (almost $20) on top of it for delivery.

I spoke to the CS team, who offered me 80% off + shipping fee for a reprint. I told them that there is currently a promo of 50% off + free shipping of more than $20 on their website. Why would I want their insincere offer? They subsequently offered store credit of $12, which is not even enough to cover the cost of one calendar (much less the shipping cost). Highly insincere and unsympathetic CS team.

Given how Photobook's practices are getting increasingly shady and sneaky, I am now minded to switch to another printing company that will not require me to second guess every single option I select - or do not select - or to go through every single option with a fine-tooth comb.

This is NOT how a business should be treating its consumers, especially when most of us here intend to be long-term ones who regularly create physical keepsakes of our memories.

13 March 2025
Unprompted review
Rated 3 out of 5 stars

I love doing photo books as it's…

I love doing photo books as it's meaningful and captures your wonderful memories.

What i didn't like is the inability to speak with someone on the phone. They only liaise with you via emails which sometimes issues can be resolved much more easily with 2way communications.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

2nd purchase

Easy enough to use the website!
Hoping there’ll be more discounts soon so we can get more books :)
Quality turned out great even though we didn’t choose the more expensive option.

28 February 2025
Unprompted review
Rated 3 out of 5 stars

I’m a big supporter of Photobook and…

I’m a big supporter of Photobook and have been using it more than 20years ago. I was fortunate to have big discounts on 11”X11” square image wrap hard cover books for the past 20yrs whereby all my family and friends photos are all captured in photobooks. Unfortunately as of last year, all of a sudden they have discontinued the offer. I am saddened by this and wish Photobook can reintroduce it as it is very popular with customers like myself.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Order yearly - owned multiple books

I have about 10 photobooks at home, with 1 book ordered yearly. Tried both the softcover, hardcover and also various sizes for my needs. Great way to preserve memories for the family as easy to lose digital photos! Super easy to create the project by just choosing one from the many templates available. Will continue to order every year!

16 February 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and quality printing

Easy to design the photobook online- lots of templates! I chose the expedited printing and indeed it came within 3days! Product was excellent quality - the paper was thick and the colour was good (I didn't chose any fancy printing option). Would print with them again!

22 February 2025
Unprompted review

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