Photobook Singapore Reviews 

708
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the intuitive online platform that makes designing custom photo books exceptionally simple and enjoyable. Reviewers frequently praise the remarkably fast shipping times and the bright, high-quality print execution of their cherished memories. Consumers consistently highlight the reliable service and state that the finished items always arrive in perfect condition. However, some people mentioned occasional issues with dull colors, overexposed images, or visible print defects on specific pages. A few reviewers also experienced initial difficulties while trying to navigate the website and complete their product orders smoothly.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing immense satisfaction with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that shipping is impressively fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am glad I found photobook as it turned my cherished moments into custom keepstakes that can turn into lasting treasures. I loved the fact that I can upload own design with easy templates which are s... See more

Rated 5 out of 5 stars

It is a joy to compile a Photobook of 2025 photos that are being shared with me by a couple whom I had know for more than 50 years. To give them this book is a privilege as a friend to help them enjo... See more

Rated 5 out of 5 stars

I finished my 100 page 10x14inches photobook and sent it on 11/2/2026, and the book was delivered to me on CHINESE NEW YEAR EVE. I am very happy with the production as all pages were well printed. Bes... See more

Rated 5 out of 5 stars

Just received the book on my grandnephew’s first 100 days for his paternal grandparents, who were overjoyed with this photobook gift, as this is their first grandchild . They are visiting from Spain a... See more

Company replied


Company details

Written by the company

Photobook Singapore is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook Singapore operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

708 reviews

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No recent history of asking for reviews

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4.7

All reviews

(708)

37 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy to create a photo book

Easy to create a photo book. Although some restrictions on the web based app. Still, a very useful and simple way to print my memories into a book.
And would love to see more promo esp for returning customers, as regular price is rather steep.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

I almost missed the submission deadline…

I almost missed the submission deadline for my photobook, but thanks to the easy-to-use Photobook app and its convenient editing, cropping, and layout features, I was able to complete and submit my photobook just in time, literally in the final hours!

The delivery was impressively fast. I am very pleased with the colour reproduction and printing quality. While a few photos could have been sharper, the overall result was very good and the photobook turned out beautifully.

I would definitely recommend Photobook for its user-friendly app, efficient service and good overall print quality.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Tried Photobook and the experience…

Tried Photobook and the experience turned out to be so simple and seamless. The Photobook paper quality also turned out to be superb!
The templates were easy to use and the uploading process was straight forward. This is such a great way to capture memories.
Delivery was also of acceptable speed. I got my Photobook within the stipulated timeframe.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Memories to last

I have always used photobook to do my family travels as I find it convenient to design and the print quality is really good even for big size photos. It's like a magazine where everyone can take and view without worrying about physical photos dropping out of the album. Good way to store memories for life!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Gift to new grandparents

Just received the book on my grandnephew’s first 100 days for his paternal grandparents, who were overjoyed with this photobook gift, as this is their first grandchild . They are visiting from Spain and to be able to take back a book that chronicles the first 100 days is precious to them. Thank you for the good printing too.

12 March 2026
Unprompted review
Photobook Singapore logo

Reply from Photobook Singapore

Thank you so much for your kind feedback. We're thrilled to hear you loved the product. We truly appreciate your support and look forward to serving you again! ~TR

Rated 5 out of 5 stars

Mostly I purchase the item is very…

Mostly I purchase the item is very satisfied n nice .
of course I order all the item is sometimes have big offer n shipping now is free !
Recently I will going to order some pillow for my HK friend n my idol in march
Hope to see my gift again soon

22 February 2026
Unprompted review
Rated 4 out of 5 stars

Room for improvement on the colour vibrantness

i submited the order last Sunday night and received the photobook few days later. It was rather fast considering the festive seasons during these period.
I do have a little comment on the photo printing quality this time, the overall colour of the printout a bit dull and is not as vibrant as before. Perhaps you
you can pay attention to this in my next order.

Overall, i am still quite pleased with the services and responses rendered

Thank You
Lin Tiak

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Good experience and services

We have bought a few times from Photobook Singapore. The experience of service were good. They always fast and accurate to deliver the things that you ordered. So far, they are responsive to our queries. Thank you.

26 December 2024
Unprompted review
Rated 1 out of 5 stars

Disappointment in ordering, promotion and quality of product

Ordering: not user friendly
Software: I am a repeated customer and have always appreciated the excellent photobook quality in previous job.

However, my recent experience with my purchase of three (3) sets of 8" x 8" Square Standard Canvas Prints was extremely frustrating. Firstly, the shipping charges were unclear. I believed my order qualified for free Singapore shipping, only to discover after completing multiple projects that additional shipping costs applied because “vouchers” were not eligible. In the first place, I didn't even want the voucher, I want to pay and start my project immediately
This lack of clear communication caused unnecessary confusion and inconvenience.

Secondly, the user interface for completing multiple projects is very poor. I had to locate project codes and upload photos one by one, repeating this process nine times just to complete my multiple projects. This was time-consuming, frustrating, and completely avoidable.

Thirdly , the shipping tracking system is misleading. The order status remained “printed,” yet I received a WhatsApp notification from SF Express about a delivery today. At no point was it clear that this delivery corresponded to my order.

Forth
I just opened up my 6 out of 9 order which was delivered separately without my acknowledgement to check and I was deeply disappointed by the work and quality of the photo tiles. They were stacked together front and back without any protection in between each and almost all of them have stains which cannot be cleaned around the boarder which can easily be seen from afar, some of them even have tear as there was no protection between them. Also the quality of the tile was so bad.

Fifth
Up to current stage, I still cannot track and trace the remaining 3 piece which was claimed to be undone.

Have highlighted all these issues to their customer service but basically they just brush off without any service recovery of any kind.

Overall, this experience was disappointing and frustrating. I hope your team takes this feedback seriously and implements improvements so that future customers do not face similar issues.

I probably won't ever use them again and will try other company in future.

Want them to redo with proper quality and protection but I believe the same quality and issues will still happen.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

I had some problems initially to save ny project and make an order but after I raised the feedback it was resolved quickly. The orders also came well before Xmas so I jad enough time to wrap the gifts I had ordered for the family.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Website

It was really great! The website was easy to use and allowed users to upload as many as we needed.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, delivery and quality!

I made a photobook for my husband’s 40th birthday. I found the creating process very easy. The template was easy to access, to use and save regularly. It made the whole project simple and enjoyable. The delivery was running slightly behind (I had paid a little extra for faster delivery), so I contacted Photobook’s team and spoke with Hoa. She was so helpful and reassuring. She was able to reach out to the delivery server to expedite the order, so it would arrive in time for my husband’s birthday.
The photobook came on the morning of his birthday, perfectly timed and it really made his day so special! I really appreciated Hoa’s friendly attitude and helpful assistance.
The photobook quality is excellent and my husband is so thrilled with it. It’s such a special gift. I highly recommend Photobook SG for making these special kinds of gifts.
Thank you

27 November 2025
Unprompted review

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