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PhoneIndia.com Reviews 2,783

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

To make calls to India, I have been using it via a local number as well as the KeepCalling app without issues as the ones that I call do not have WhatApp, etc. Both options can call using stored Speed... See more

Rated 3 out of 5 stars

While the service is ok the customer service is poor . I am confused about the difference between phone India vs keep calling . They are different sites but app says keep calling . My account I was to... See more

Company replied

Rated 4 out of 5 stars

connection is not going thru even though I am entering the correct phone number in correct format. after few trials, the connection goes thru. I get the message saying that "entered invalid number" so... See more

Company replied

Rated 5 out of 5 stars

Dear PhoneIndia Management & Service team, I had used few others phone services to call India, and may company calls me. But, I've been extremley impresssed with your service since I joined abo... See more

Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider

About PhoneIndia.com

Written by the company

PhoneIndia.com is an international telecommunications website dedicated to Indian immigrants all over the world. PhoneIndia.com helps Indians keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, PhoneIndia.com has always successfully accomplished its mission: bringing people together regardless of their location.

For more info, visit:

We're here to help!

Written by the company

24/7 Customer Service

International Calling to India

100% Quality Guarantee | Pay less, talk more

We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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Rated 1 out of 5 stars

Plan did not receive or may be activate

Plan did not receive or may be activate

27 October 2025
PhoneIndia.com logo

Reply from PhoneIndia.com

Hello,

Airtel Plan India has confirmed that order 7777783, placed on 10/27/2025 02:09:15 ET for a mobile recharge has been successfully processed and the plan/package selected has been added to the phone number you chose.

If you wish, you can get in touch directly with the mobile operator to confirm your balance. The contact details for Airtel Plan India can be found on the invoice we emailed to you or in the "Order" section of your online account which you can see by clicking on
https://www.PhoneIndia.com/account/activity.

Your PhoneIndia team

Rated 1 out of 5 stars

The system seems to work in a very very…

The system seems to work in a very very slow way it tells her that she has no money in the system and we just paid for it 2 days ago, it also makes her call several times with the same words, to be able to speak to people that find her voice comforting, if this dose not change I will stop using the system in the future.

Please have a look at the system Owners!

27 October 2025
PhoneIndia.com logo

Reply from PhoneIndia.com

Dear customer,

After reviewing your account, we confirmed that all recent calls have connected successfully, with most lasting over 20 minutes. We recommend that you contact our Customer Support team immediately if the issue reoccurs, so we can perform real-time diagnostics and address the problem promptly.

Thank you for your understanding!

Rated 1 out of 5 stars

I bought credit for my Airtel but never…

I bought credit for my Airtel but never received it. Phoneindia stopped all communications with me and refused to refund the money. Disappointed with them, and I advise everyone to be careful.

The reply I had is not true. PhoneIndia refused to help and kept telling me to contact Airtel , who confirmed the credit never made it. I think this is a scam

10 August 2025
Unprompted review
PhoneIndia.com logo

Reply from PhoneIndia.com

Hello,

Checking our records, the recharge was successfully processed. Still, we double-checked and reconfirmed through an investigation with our provider that the credit was sent. Our Support Team already shared the results and suggestions with you, and they will follow up again, for further assistance.

Your PhoneIndia team

Rated 3 out of 5 stars

Call quality

27 July 2025
PhoneIndia.com logo

Reply from PhoneIndia.com

Dear Alka,

If you ever need help improving your connection, please don’t hesitate to reach out to our Customer Support team. We’d be more than happy to run a line test for you and assist further.

Our agents are available 24/7 on: https://phoneindia.com/contact

Rated 1 out of 5 stars

Per minute rate is high

Per minute rate is high, need lower prices

11 July 2025
PhoneIndia.com logo

Reply from PhoneIndia.com

Hello,

Thank you for your feedback! In order to benefit from a lower rate, you can choose a Monthly Plan, which gives you a fixed number of minutes per month to India. You can choose India 600, offering you 600 minutes to landlines and mobiles in India for only $4.99/month (0.8¢/min) or India Unlimited, offering you unlimited minutes to India for $9.99/month.

Monthly Plans are subscriptions which renew automatically every 30 days.

Your PhoneIndia team

Rated 5 out of 5 stars

I subscribed for one month unlimited

I subscribed for one month unlimited. But not able to place a call.
Bad experience.
Sorry to say.
After this review, I got quick response.
And got trouble shoot.
Now I am happy.

18 May 2025
PhoneIndia.com logo

Reply from PhoneIndia.com

Hello,

Thank you for reporting your issue to us! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

Your PhoneIndia team

Rated 4 out of 5 stars

Reliable 99% of the time

Reliable 99% of the time. Clear call quality, and hardly any dropped calls. I have been using this site for about eight years, and would not want to use any other.

29 April 2025
Rated 1 out of 5 stars

I am not getting clear phone calls thru…

I am not getting clear phone calls thru ( breakage in sound), I have to call back 3 or more times to get a clear line, that is proper to hear and speak. I could also hear breakage in the ring dial as well when I make a call.

18 April 2025
PhoneIndia.com logo

Reply from PhoneIndia.com

Hello,

Thank you for your feedback. If the problem persists, we advise you to contact our Customer Support team. They’ll be able to assist you best.

Also, if you own a smartphone with an Internet connection, you can download our app called KeepCalling. It is available for iOS and Android devices and enables you to make calls easily and fast, by using your phone contacts.

Your PhoneIndia team

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